Olive Dudley top runs small; wouldn’t recommend for anyone with sensory issues, as it’s very scratchy. Took double the estimated time. If the top had been 20 dollars cheaper, it would have gotten a hi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I can’t recommend Motel Rocks highly enough! Their clothes are fantastic quality at really affordable prices, and their service is always quick and efficient. I’ve never had a single problem wit... Vis mer
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Buying jeans is never easy for a tall girl and in all honesty I was a bit nervous buying them online, but the websites size description was very clear and I ended up with no problem at all with the je... Vis mer
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i order two pairs of jeans both the same style and size as a pair i already had which fit perfectly, however when i got both these pairs they were both different to one other and to the original pair... Vis mer
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3,0
Middels
276 anmeldelser
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Completely different jeans than last…
Completely different jeans than last time I ordered
15. juni 2026
Svar fra Motelrocks
Hi Jemima, we're sorry to hear your latest pair wasn't what you were expecting. We understand how disappointing it is when a repeat purchase doesn't match your previous experience. We'd love for our Customer Service team to take a look, so please get in touch with us and we'll be happy to help. 💖
Motel x
Arrived very quickly
Arrived very quickly, in perfect condition and a lovely pair of jeans
21. juni 2026
Svar fra Motelrocks
Hi Tyler, thank you so much for your lovely review! 💖 We're so happy to hear your jeans arrived quickly, in perfect condition, and that you love them. We can't wait to see you shopping with us again soon! ✨
Motel x
Returns are insanely expensive
It is absolutely insane that you do not help with covering the cost for returns! I had to pay nearly $50 to send my jacket back to your UK address from Australia. I was recommended this brand and was super excited to try but very disappointed will not be coming back.
12. juni 2026
Svar fra Motelrocks
Hello, I am very sorry to hear that you have not been happy with the returns service available for your order. We have recently launched a new AU warehouse and we are now able to offer a cheaper and more efficient returns service for our Australian customers. I apologise for the inconvenience caused.
Motel x
It was good service when trying to find my lost package
It was good service when trying to find my lost packages and quick answer although the package does take a bit long to arrive while the sizing of the jeans are a bit hard to figure out the jeans are good quality
15. juni 2026
Svar fra Motelrocks
Hi Beth, thank you for leaving a review. I am glad to hear that you have been happy with the service provided - if you ever need any help with sizing please make sure to reach out to the customer service team who will be happy to help with any questions. I hope to see you shopping with us again!
Motel x
quality is not worth the money
quality is not worth the money i paid could literally get better quality on shein
12. juni 2026
Svar fra Motelrocks
Hi Alyssa, I am very sorry to hear that you have not been happy with your items and your feedback regarding the quality will be passed on to the relevant teams. I apologise for any inconvenience caused.
Motel x
Svar fra Motelrocks
Hu Amy, we're so glad you love the quality and fit! Thank you for your wonderful feedback.
Motel x
Quality of my top is appauling!
8. juni 2026
Svar fra Motelrocks
Hello, thank you for taking the time to leave your feedback.
We're so sorry to hear you're disappointed with the quality of your top. This certainly isn't the experience we want for our customers. Please get in touch with our Customer Care team, who will be happy to look into this for you and find a suitable resolution.
Motel x
Svar fra Motelrocks
Hi Lucy, thank you for taking the time to leave us a review!
We're so pleased to hear your order arrived quickly. We hope you're loving your new pieces, and we can't wait to see you shop with us again soon!
Motel x
Motel changed their jeans
Motel changed their jeans. I ordered the indigo jeans last year and loved them beside them being super long! So when I went to re order I did and the colour is completely different and the lengths have been adjusted. Annoying had to return.
17. juni 2026
Svar fra Motelrocks
Hi Ella, thank you for your feedback. We're sorry to hear the jeans weren't what you were expecting this time around.
We understand how disappointing it is when a style you previously loved feels different. We appreciate you taking the time to share your experience, and we'll be sure to pass your comments regarding the colour and length on to our buying team for review.
We're sorry they weren't the right fit this time and hope you'll find another pair you love in the future.
Motel x
Online purchase and delivery were…
Online purchase and delivery were great. However 10 minutes after I made the purchase I email you guys to correct my apartment number which was wrong in the order and I had absolutely no response until I’m almost awake later.
12. juni 2026
Svar fra Motelrocks
Hi Paula, thank you for taking the time to leave your feedback.
I can see that an amendment request was submitted on your behalf. Unfortunately, we were unable to make the requested change, and we responded within the next working day to let you know.
I can also see that your parcel has since been successfully delivered. If there is anything further we can help you with, please don't hesitate to get in touch with our Customer Care team.
Motel x
Shien quality
The top I got cost me $65 is so cheaply made you would think it’s from SHEIN
12. juni 2026
Svar fra Motelrocks
Hello Danni, we appreciate you sharing your concerns about the top's quality. We are will pass your feedback on to the relevent team.
Motel x
Svar fra Motelrocks
Hello Olive, we are so glad we could assist you with your return. Thank you for your kind words!
Motel x
I received a pair of jeans that…
I received a pair of jeans that measured to be too big and i was told that they didn’t measure within the QC and i was told i was unable to get a refund but after it was looked into further i was given a refund which is appreciated.
9. juni 2026
Svar fra Motelrocks
Hello, we appreciate you sharing your experience with the jeans and the refund process. We are glad we could resolve the issue for you.
Motel x
Svar fra Motelrocks
Hi Sienna, thank you for taking the time to leave us a review! We are pleased that you are happy with the service and your order and we hope to see you shopping with us again soon! - Motel x
Delivery service was very long
Delivery service was very long. Quality was good maybe not 130 dollars good but yeah.
1. juni 2026
Svar fra Motelrocks
Hi Claudia, we are sorry to hear that you are unhappy with the service and quality of the item received, we will ensure that your feedback is passed over to the relevant teams - Motel x
Svar fra Motelrocks
Hi Sanchia, thank you for taking the time to leave us a review! We are pleased that you are happy with your order and hope to see you shopping with us again soon! - Motel x
Jeans didn’t fit
Jeans didn’t fit, wasn’t able to exchange or refund without paying $65 to send them back to you when the jeans cost $118. Had to opt to try and seal them through a second party not great as unworn and new
14. mai 2026
Svar fra Motelrocks
Hi Claire, I am sorry to hear that you have not been happy with the returns service available - we have taken our customers feedback onboard and we have recently updated our shipping and returns offering for our AU customers so we are able to offer faster shipping and cheaper returns. I apologise for the inconvenience caused and hope that you will shop with us in the future to take advantage of our new available services.
Motel x
did not let me refund when i got the…
did not let me refund when i got the wrong size im disappointed and anhry
10. juni 2026
Svar fra Motelrocks
Hi Jenn, I am sorry to hear that you have not received the correct size - I can confirm that your order is still eligible for return, so please make sure to reach out to the customer service team if you are having any issues with the returns process. I apologise for any inconvenience caused.
Motel x
Svar fra Motelrocks
Hi Lily, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Svar fra Motelrocks
Hi Sophia, thank you for your review. I am so glad to hear that you have found the perfect fit and hope to see you shopping with us again soon!
Motel x
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