Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description. Tried to call... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by... Vis mer
Selskapet har svart
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Vis mer
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Vis mer
3,9
Bra
194 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I highly recommend DirectNine
I highly recommend DirectNine, they are reliable and services are very good.
10. desember 2024
Anmeldelse skrevet uten oppfordring
Electrical lacing twine
Purchase was what I was hoping for. Delivery time seemed a little excessive.
27. november 2024
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Easy site to navigate with easy…
Easy site to navigate with easy checkout.
Highly recommend
6. november 2024
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Everything is spot on with this…
Everything is spot on with this purchase. Will be back soon. 5 stars
7. mars 2024
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I found the product I needed
I found the product I needed. And I had it in my possession in a reasonable amount of time.
9. oktober 2024
Anmeldelse skrevet uten oppfordring
Just what I wanted!
The doubler came from the US, and was extremely well packaged. It does what it’s supposed to, giving me a touch more optical zoom.
12. oktober 2024
Anmeldelse skrevet uten oppfordring
Warning do not use.
Do not use this company under any circumstances. Immediately after purchasing a radio I started receiving scam your package has arrived emails. Upon contacting support they informed me that they are aware of a current data breach. Which must be ongoing because I highly doubt it happened a day after my order. Furthermore despite appearing as an Australian company a simple alarm clock radio has came all the way from the United States and supposedly is still on its way which is just ridiculous. They also appear to be a lot more expensive than other companies for the same products.
14. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra DirectNine Australia
Hi Clayton,
We sincerely apologize for the inconvenience caused. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken.
We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards,
Vidisha
VERY SLOW RESPONSE!!!
I Ordered here last September 10 and until now they even haven't provided the Tracking number yet! They say that my Order was lost in transit! Very Irresponsible! I need a full refund!
2. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra DirectNine Australia
Hi Carl,
We sincerely apologize for the inconvenience caused. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken.
We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards,
Vidisha
Good experience
Good experience, product was right and tracking and communication was great.
20. september 2024
Anmeldelse skrevet uten oppfordring
Very happy with the cover for the…
Very happy with the cover for the outdoor TV, fits perfectly 😊
13. september 2024
Anmeldelse skrevet uten oppfordring
Your service was great
Your service was great, and so far the products are great also!
13. september 2024
Anmeldelse skrevet uten oppfordring
Top product
Top product. Updates on delivery and fast delivery.
11. september 2024
Anmeldelse skrevet uten oppfordring
Exactly as pictured
When the bag arrived I unwrapped it to find it’s spacious and exactly as shown in the picture.
5. september 2024
Anmeldelse skrevet uten oppfordring
Excellent service prompt delivery and…
Excellent service prompt delivery and great great pricing .
27. august 2024
Anmeldelse skrevet uten oppfordring
Company took 3 weeks to ship a product which was faulty. Company did eventually provide full refund
Update two weeks on:
4 - The company have been in touch and have provided a full refund. In their defense, they did respond to my situation which I appreciate.
Do not touch this company! I ordered a product:
1 - it took more than 3 weeks to arrive
2 - it was faulty when it arrived. It took the product to the Microsoft Store in Sydney and they confirmed it was faulty
3 - I've been going back and forth with a representative (not in AU) for 12 days, providing the proof (from MS) that the product is faulty and they keep dodging the request for a full refund. This is ongoing
24. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra DirectNine Australia
Dear Customer,
We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Always a great experience
I Always get what I order/packed safely and arrives in a descent time. Plus quality.
21. august 2024
Anmeldelse skrevet uten oppfordring
The delivery was good
The delivery was good, but 5 emails from delivery and or couriers appeared as scam emails some of which requested money to track. I do not know how my details of this purchases ie name, address and email managed to be used in these emails.
13. august 2024
Anmeldelse skrevet uten oppfordring
music
Apart from a Australian adapter power leed and a piece of the front came off which I will fix it is a nice unit.
10. august 2024
Anmeldelse skrevet uten oppfordring
A great way to buy
from the time you order your items they keep you informed about your product with email right too your door and on time
5. august 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.