DirectNine Australia Anmeldelser 

194
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description. Tried to call... Vis mer

Vurdert til 3 av 5 stjerner

I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Vis mer

Vurdert til 5 av 5 stjerner

Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Vis mer

3,9

Bra

TrustScore 4 av 5

194 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(194)

22 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

US Adapter

Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description.

Tried to call around 11am and it stated no one is available.

3. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Product provided with US plug, not Australian

I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by DirectNine for the extra cost (and inconvenience). In the end it worked out well and I am happy with the product.

15. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til DirectNine Australia

Svar fra DirectNine Australia

Hi Karin,

We apologize for the inconvenience regarding your product. We’re reviewing the situation and appreciate your understanding.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
DirectNine

Vurdert til 2 av 5 stjerner

Don’t use them

I purchased a portable projector with the quality of a toy. I ask for return details and I had to justify and provide photo evidence of my purchase. Product sent back from Australia to the US at my own expense-no return label provided. Finally got a refund 3 months after order placed.

17. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til DirectNine Australia

Svar fra DirectNine Australia

Hi Wendy,

We regret that the product didn’t meet your expectations. Thank you for bringing this to our attention, and we’ll investigate further.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
DirectNine

Vurdert til 3 av 5 stjerner

The product was good, customer service was bad

The product was good and everything. The only thing I didn't like or I'm not happy about it it's the customer service and on how long it took to actually package and ship the item. Like it took more than a week just to do that, I mean yeah it was over the holiday. But it doesn't take that much of effort to do just a simple packaging and shipping for a pair of sunglasses.

27. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til DirectNine Australia

Svar fra DirectNine Australia

Hi Nayen,

We regret the inconvenience caused.

However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Regards
DirectNine

Vurdert til 5 av 5 stjerner

My order arrived quickly

My order arrived quickly and items were as I expected. I was surprised to learn it came from overseas though. I thought the store was in Australia.

8. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered some ram for pc only to be cancelled

Order some ram for pc. Tried chat to contact them the following Tuesday but had to email only to be told there was no stock and I will be getting a refund. I looked on the website and the product is still there able to be added to cart.

Poorly run site and not worth your time

2. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til DirectNine Australia

Svar fra DirectNine Australia

Dear Customer,

We apologise for the inconvenience. It has caused this, and we appreciate your understanding.

Regards,
DirectNine

Vurdert til 1 av 5 stjerner

Wrong product shipped, paid to return item, no refund provided. Stole my money.

DON'T USE THEM!! Order a Kholer Tap, waited 3 weeks for it to arrive, was shipped from USA. Tap was European standard fitting, not compliant nor suitable for Australia Standards. Contacted support, received return instructions, paid to have item delivered and returned. Still no refund after 10 weeks. They have stolen my money. Contacted Kholer Australia in Melbourne, they advised many customers have received the wrong items, lost there money. Order reference Order AU-DN#P847792400.

30. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til DirectNine Australia

Svar fra DirectNine Australia

Hi Cameron,

We apologise for the delay in your refund. We understand that you are unhappy with the services provided to you, and assure you that this will be checked thoroughly and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
DirectNine

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv