Atolio Vegas Anmeldelser 

61
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Received a nice gift. Was hoping to exchange it for a slightly different color, same model. Emailed the company 3 separate times over 2 weeks. Waited another 3 weeks...Crickets. Nada, Zilch, Nuttin'.... Vis mer

Vurdert til 5 av 5 stjerner

I bought the Silver Zolten watch for my husband and it’s absolutely stunning! Heavy materials, stainless steel, beautiful design, it’s giving Audemars Piguet vibes. So worth it! My husband will defini... Vis mer

Vurdert til 5 av 5 stjerner

Honestly I was expecting better service from the reviews that I have read. I have still not received my order which I have placed on the 3rd of September and no updates either. When i reached out to... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Order took too long and was misrepresented. Website states orders will be shipped within 48 hours of purchasing. It did not ship for over a week after being purchased. I received notification that I o... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klokkebutikk

Skrevet av virksomheten

🇩🇪 Elegant and Sporty Watches, revolutionary prices. ⚡️Worldwide shipping, 24 month warranty.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

61 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(61)

32 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I bought the Silver Zolten watch for my…

I bought the Silver Zolten watch for my husband and it’s absolutely stunning! Heavy materials, stainless steel, beautiful design, it’s giving Audemars Piguet vibes. So worth it! My husband will definitely buy one more. Regarding customer service , since I bought the watch they failed to send me track nr nor did they email me back when I asked them where the watch is. They emailed me when the watch was delivered to me. Furthermore, the package was not sent through DHL but through a local Greek courier (1 week delivery)

2. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've recently made my third purchase…

I've recently made my third purchase from Atolio Vegas, and it has truly become my favorite jewelry brand. Each time, I've been impressed by the impeccable quality of their pieces. This time, I decided to surprise my boyfriend with a Valor watch from their new collection, and he absolutely loved it. The craftsmanship is outstanding, and the attention to detail is evident in every product.
Additionally, the delivery was incredibly fast, and the customer service team was both friendly and helpful, making the entire shopping experience smooth and enjoyable. I couldn't be happier with my purchases and will definitely be ordering more in the future. Atolio Vegas has earned a loyal customer in me. Highly recommended!

30. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrible Customer Service

First let me start by saying I have ordered here last year and everything was fine. This time has been a horrible experience. I placed my order June 14th, then I get a email June 15th saying that the chain I wanted was sold out, and they will replace it with any other chain I want. I replied June 16th with my replacement item… but I already had a tracking number for my package somehow? After getting no reply about my replacement chain, I email them again June 18th, still no reply. I email them again June 19th and finally get a reply saying that my package has shipped already, but they still never confirmed whether or not the chain was replaced. After replying to that email, 2 more times, I still have not received a reply confirming my order. The customer service is HORRIBLE! Keep that in mind if you order from here. It may not be worth the headache if anything goes wrong with your package. Be prepared to wait days without a reply. They only communicate through email.

14. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Atolio Vegas

Svar fra Atolio Vegas

Hey Justin,

Thank you for taking the time to share your feedback. First, let me apologize for the inconvenience and frustration you experienced with your recent order. We truly appreciate your continued support as a returning customer, and it means a lot to us.

We understand how important timely and clear communication is, and we are sorry that we fell short in this instance. The delay in our responses was due to our recent move of our workshops and offices to a new city, which has caused some temporary disruptions. This information was noted on our “Contact Us” page, but we understand that this does not excuse the lack of communication you faced.

Please know that your satisfaction is our priority, and we are committed to resolving this for you. We appreciate your patience during this transition period and are happy to confirm that we have successfully completed the move, so our response times should now return to normal.

If there are any remaining issues with your order or if you need further assistance, please let us know, and we will address it immediately. Once again, we apologize for the inconvenience and thank you for your understanding and support.

Atolio Vegas Team

Vurdert til 4 av 5 stjerner

Very good quality

Very good quality. Customer service was extremely helpful and overall positive experience with the company.

20. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not delivered

I ordered two necklaces from Atolio Vegas. after waiting the promised 2-5 working days delivery it still didn't arive. my track and trace gives me zero updates for 10 days now. i tried contacting Atolio Vegas multiple times but no answer at all. I absolutely wouldn't recommend ordering here if this is how they handle client contact and missing shipments.

9. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Atolio Vegas

Svar fra Atolio Vegas

Hey SF!

We're so sorry for the inconvenience you've faced, and we want to assist you promptly. Unfortunately, we couldn't locate any Instagram DMs or emails under the name „SF“ or with the attached order number.

Of course, we want to solve the problem as soon as possible, but we waited a while until Trust Pilot shared your order information, because in the beginning we did not have any information.
I see that the parcel has been already delivered.
We hope you are happy with them and contact with us please if you have any further quotations please use the live chat on our online store to get faster replay from our Team.



Thank you for your understanding and patience during this challenging time. We appreciate your trust in us and will do everything in our power to make things right for you.

Atolio Vegas Team

Vurdert til 5 av 5 stjerner

Just buy my second watch from there

Just buy my second watch from there, I love it! Actually love it! Support team is really fast, and always glad to help. Recommend that what you get for this price. Much love for team 😮‍💨🤝🏼

18. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love it

I love it. Never seen a better price quality ratio.
Feels heavy on the wrist, like a quality watch should. Perfectly fits into your desired style and has many slick details that separate it from its rivals.
You‘re missing out if you don't get one now.

29. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Lets start with shipping

Lets start with shipping. If you pre-order the watch it can take several several months. I had to contact to get my watch, so it was pretty weird. When i got the mail that the watch was shipped i was stoked. The watch came and i investigated it. It is a bulk design i believe that you can buy at alibaba, and print your own logo, so i knew it wasnt a high end watch. They promised a free bracelet sizing tool, but it didnt come so i had to get it adjusted it on a clock shop. Also they say it has a seiko self winding motor, but it really doesnt have one. Its a lie. So 3/5 for this company, the watch came in a same looks that they advertised, but it lacked some important notes that they advertized on their website.

23. august 2023
Vurdert til 5 av 5 stjerner

Great watch great company

Great watch, great customer experience.

Ordered a watch which was delivered in time and in perfect condition. Kept up to date with tracking the whole time.

Already had multiple compliments on my new watch.

Watch looks and feels like a high end watch.

8. august 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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