Fantastic customer service. I was not able to complete the insurance quote online but spoke to a customer service advisor who was very helpful and clear about the policy and what could and could not b... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Fantastic customer service. I was not able to complete the insurance quote online but spoke to a customer service advisor who was very helpful and clear about the policy and what could and could not b... Vis mer
Selskapet har svart
quick response, knowledgeable staff, fast turnaround, approved second changed invoice without any argument. Thank you
Having recently been gifted with the most beautiful diamond ring I'm now even more happier that it's fully insured. My attempt to insure on line was not successful however within 2 minutes I receiv... Vis mer
Selskapet har svart
Following the theft of my bike the company responded to my phone calls and emails quickly and efficiently. There was an annoying amount of detail requested, which took a lot of time to collect and sca... Vis mer
Selskapet har svart
Skrevet av virksomheten
30 day money back guarantee
3rd Floor Peek House, EC3M 1EB, London, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Svar fra Assetsure Insurance
I have never made an insurance claim before in my life, and the staff at this company were incredibly helpful throughout the process. They were professional, patient, and supportive every step of the way. I highly recommend this company to anyone looking for excellent customer service.

Svar fra Assetsure Insurance
It was straightforward and easy to get a quote. The team have contacted me immediately and explained the policy in details.
The quoted price was best, out of all the other providers.

Svar fra Assetsure Insurance

Svar fra Assetsure Insurance
Was handled very professionally from start to finish.

Svar fra Assetsure Insurance
My claim was for damage to my road bike (and serious injury to myself) caused by a pothole impact.
From start to finish the whole process has been handled expertly, professionally and with kindness and empathy to my injuries. Everything was dealt with efficiently and the material damage/repair claim was settled to my total satisfaction.
The personal injury claim is current and has been passed on to a very competent firm of solicitors. I feel I am in good hands.
Thank you claims team for such excellent service.
I would fully recommend Assetsure for bike insurance.
Mike B

Svar fra Assetsure Insurance
Really helpful, thorough and took the time to explain things. Would recommend.

Svar fra Assetsure Insurance
Very happy with their service. They adjusted my claim without intrusion and made the process very easy and efficient. Communication was good and repaired bike returned in due course.

Svar fra Assetsure Insurance
Original post (updated below)-
To be honest, I’ve used Assetsure for around 7 years for two watches. Got my renewal quote in for £140ish (not fancy watches!). Have always been on auto-renew, but this year my card details changed, so this couldn’t happen. I rang customer services and asked if there was a discount I could have given loyalty, no claims etc. was told to expect a phone call back that same morning. Nothing happened. Two days later, still no communication. Went on their platform as a new customer and got a like-for-like quote of just over £70!
I did buy this, but make of the above what you will…
Updated post (2.7.26)-
I’m updating this following the actions taken from Assetsure.
I did receive a follow-up call, initially to apologise for the lack of return call, due to the call-back being accidentally scheduled incorrectly.
I had actually not obtained a like-for-like quote as I originally stated, but had arranged lesser cover. This was explained to me with various options provided. Whilst I decided to proceed with the lesser cover it was advised if I were to simply update my originally policy I could take advantage of a continuous no-claims discount. This brought my premium in at less than I paid for my revised quote. Great experience with Vanessa who took my call and took care of everything. Recommended.

Svar fra Assetsure Insurance
Absolutely fantastic experience, we were devastated to lose my wife's bracelet but Assetsure were there every step of the way to help us navigate through the claim and replace the much loved piece of jewellery. Thank you so much

Svar fra Assetsure Insurance
Asset Sure dealt with my insurance claim in a professional, diligent and timely manner.
No hesitation in recommending Asset Sure.

Svar fra Assetsure Insurance

Svar fra Assetsure Insurance
Great communication and resolution throughout the entire time. Particular care was provided by Ellie. Highly recommended insurance

Svar fra Assetsure Insurance
They were very helpful and settled my claim very quickly. X

Svar fra Assetsure Insurance
I dealt with a very friendly and polite Sales person which is Very important versus some stern miserable insurance assistance which is a no no for me !
I’ve had a few watches insured by Assetsure now and would definitely recommend Assetsure Insurance without question.

Svar fra Assetsure Insurance
Lovely team to deal with, gave regular updates and very efficient, thank you

Svar fra Assetsure Insurance
Quick and easy to insure my necklace, service agent very professional, good price exactly what I was looking for.

Svar fra Assetsure Insurance
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