Ordered a item on the first of August which did not arrive, eventually got a reply to my email that not enough postage was paid and I probably had a card from royal mail to pay the remainder. I r... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Pre orderd a rod from here kept me up to date on its movement,great little business and shop full of everything you you would need for lure fishing. Owner is very knowledgeable and is very helpful if... Vis mer
Selskapet har svart
2nd time using the art of fishing. Ordered online again, no problems at all, rod arrived within a couple of days in good condition as it was packed within a plastic tube. Will definitely be using aga... Vis mer
Please don’t waste your time visiting Art of fishing their shop isn’t open anymore. I have been here four times the last couple of weeks and it is always shut even though google says it’s open. Suc... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Art of Fishing is a specialist lure fishing shop in Wadebridge, Cornwall, run by Ben Field. We stock rods, reels, lures, lines and terminal tackle, from brands including Apia, Ecogear, Gosen, Hayabusa, HPA, HTO, Sakura, Tailwalk and Zenaq. Rods are what we know best. If you want to know what a rod actually does, including where it runs out, that’s the conversation to have with us. The shop is open Monday to Friday at Unit 71, Clear Space Hub, Dunveth Business Park, West Hill, Wadebridge, Cornwall PL27 7FE. You’re welcome to come in and handle the rods before you decide. We also ship across the UK and to selected international destinations. Phone 01208 220 808, WhatsApp 07942 374 290, or email sales@artoffishing.co.uk.
Kontaktopplysninger
Unit 71, Clear Space Hub, Dunveth Business Park, West Hill, PL27 7FE, Wadebridge, Storbritannia
- 01208220808
- sales@artoffishing.co.uk
- artoffishing.co.uk
2,9
Middels
30 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Disappointed
Ordered a item on the first of August which did not arrive, eventually got a reply to my email that not enough postage was paid and I probably had a card from royal mail to pay the remainder.
I replied that I hadn't and waited 3 weeks for a reply and nothing.
Tried contacting through phone, WhatsApp and messenger as well but no reply.
By all accounts the shop is great but please don't waste your time or hard earned money buying anything online from the Art of Fishing
1. august 2026
Anmeldelse skrevet uten oppfordring
Went in there just now and he helped a…
Went in there just now and he helped a lot. He put the hooks in the lures for me and gave me lots of tips, great customer service and amazing prices. Overall it's a great shop.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Art of Fishing (AOF)
Brilliant thanks Oakley. Hope you guys have a great week. Let me know how you get on! Ben :-)
I had a terrible experience with them
I had a terrible experience with them. When I bought the product, I was told it would arrive within a month, but after 3 months they still kept telling me to “wait a little longer.” In the end, I decided to ask for a refund, but I never received any response. I decided to contact my bank, and they refunded my money.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Art of Fishing (AOF)
Hi Vasile. I’m so, so sorry about your experience with this one. I’m not quite sure what happened regarding the refund as that one should have been sorted immediately from our side, and usually would have been. So I’m just so sorry if there was a lack of contact for some reason. I’ll look at it myself internally and see what went wrong.
Huge apologies too for the delay you experienced. This winter has admittedly been a really, really tough one with regards getting stock in from some of the suppliers, so there have been a few annoying issues overall with delays I must admit. Far more than normal and then be found it mega stressful being stuck in the middle of it all too. After a point in the winter I actually stopped taking any preorders at all as it was just proving impossible to get most stock in the usual timely manner. Luckily it’s fixed things a bit, but still frustrating with us not being able to get hold of so much stock that we would certainly love to.
Anyway, I’m back in control of all contacts myself now so can be more in the loop and able to ensure I know what’s actually happening with any issues out there. For now, please accept my sincerest of apologies, and naturally I accept the damage has been done. But if I can ever make it up to you, I promise I will.
Kindest regards, Ben Field (owner)
Superb efficient service
Superb efficient service. Rod ordered on Christmas Day, delivered in 5 days 2 days of which were bank holidays!!
30. desember 2024
Anmeldelse skrevet uten oppfordring
Ben has always been extremely kind and…
Ben has always been extremely kind and helpful
I accidentally broke one of my Tailwalk Eginn rod tips back in 2022. Ben didn’t have a replacement in stock but he gave me the top off his own rod at no charge
Where else are you going to get that kind of customer care?
12. mars 2024
Anmeldelse skrevet uten oppfordring
Tailwalk Crimson.
After my last review regarding the service from the Art of Fishing. I'm now happy to say my rod arrived this morning. Not only that, as the rod I wanted was out of stock until the end of February Ben sent me the 2024 up-grade from the new Tailwalk Crimson range without any extra charge. What a fantastic company with a fantastic man leading the way for other retailers in the market to follow. So, A big thank you Ben and all your staff. Best wishes for 2024, Derek
23. januar 2024
Anmeldelse skrevet uten oppfordring
Please don’t waste your time visiting…
Please don’t waste your time visiting Art of fishing their shop isn’t open anymore.
I have been here four times the last couple of weeks and it is always shut even though google says it’s open.
Such a shame I had high hopes after reading the reviews, but sadly waisted my time.
Since found out you can supposedly view rods by appointment but have to pay £10 upfront, No thank you. The Website is rubbish, nothing in stock and hardly any choice. Such a shame as the previous reviews were good but from my experience. Art of fishing is a total waste of time. Do yourself a favour and don’t bother unless you want to be disappointed.
25. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Art of Fishing (AOF)
Hi Mark. I’m really sorry for the inconvenience you’ve suffered lately. We’ve been publicised as much as we can all over the place lately about the fact we shut a month or so ago. The open hours have all been updated as well and as many descriptions posted everywhere, as much as I can manage. We are now online only - with the one differing option available for those who are looking at more specialist rods so that they can book a time to come and see us. The £10 is refunded if no purchase is made or used as credit if they need anything. We’re not in the building during any set hours so this should hopefully work quite well in future. The reason the website doesn’t have any stock - and hasn’t had much over the past couple of years is simply because of the shop… with the hours and time that the physical shop has always taken up, it’s meant I’ve not had any time at all to work on the website. Now that the shop is closed, I can finally work on the website. It’s obviously just going to take a short while to get the new site finished, now I finally have the time. Progress is going great and hopefully it’ll all be up before Christmas. As you’ve been able to tell, the website has been absolute rubbish over the past couple of years - a direct result of me just being spread too thin. And obviously only about 1% of our actual stock has been making it up there. We actually have loads of new stock at the moment that I’m in the process of plugging in to the database for the new site. I knew we’d get a 1* review at some point with the change of opening hours and unfortunate impossibility of being able to let the whole world know what was happening. As much as I’ve tried. I’m genuinely sorry again. Ben
The best lure fishing shop
Great products, friendly and knowledgeable staff. Highly recommend
19. september 2023
Great advice and fantastic rods
Great advice and fantastic rods, Bens knowledge is great and has a real passion for lure angling
17. september 2023
Quality service
Very quick, good communication and most of all rod arrived safe in a plastic tube.
13. september 2023
Anmeldelse skrevet uten oppfordring
Apia Fooling RS Springer
2nd time using the art of fishing.
Ordered online again, no problems at all, rod arrived within a couple of days in good condition as it was packed within a plastic tube. Will definitely be using again,many thanks Ben Field.
8. august 2023
Always wanted this vest
Always wanted this vest, but unwilling to order from Japan. A great buy.
9. juli 2023
Great advice
Expert, balanced and friendly advice combined with fair pricing, free P&P and fast delivery, all good.
19. juni 2023
Always a great time visiting AOF
Always a great time visiting AOF. Ben is super knowledgeable and is happy to spend as much time as needed to help with any questions. Shops that’s good I make the trip down from Dorset to shop their when I can 😅
12. juni 2023
there was a considerable lead time on…
there was a considerable lead time on the Rod i wanted.
Not a problem with that!
There could of been a better line of comms though, ie :- let me know when the product had arrived at AOF shop, let me know when it was shipped to me and ETA
Other than that, service was tip top
7. juni 2023
Great Service
Ben couldn't have been more helpful. I would highly recommend The Art Of Fishing to anyone
7. juni 2023
Svar fra Art of Fishing (AOF)
Thanks John!! So, so appreciated. Thanks again. Ben :-)
Tackle shop review
Great selection of quality products with fast delivery.
Need to get the website updated ASAP in order to increase sales. Facebook page is good but no substitute for a good website.
8. juni 2023
Svar fra Art of Fishing (AOF)
Hi Brian. Massive thanks for this one. Not too long now and the website will be back up and rolling :-) Ben
Apia Foojin RS
Recently bought two rods from the Apia Foojin RS range, not knowing too much about these rods Ben gave me all the information I needed before deciding on my purchases. Both rods arrived as expected in perfect condition.
7. juni 2023
Svar fra Art of Fishing (AOF)
Hi Ainsley. Huge thanks! Some insanely good rods there! Thanks again, Ben.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.