Rahal Bioscience customer service
After I immediately provided photographic evidence of the damage, the vendor dismissed my claim by baselessly alleging I was the victim of a scam. To refute this, I have attached my bank statement confirming the transaction details:
My attempts to follow up via live chat and phone calls have been ignored, and the vendor has ceased all communication. As a customer of your platform, I am reaching out to you to intervene. I am currently battling stage four cancer and require your assistance to facilitate a resolution. Please contact the vendor on my behalf and advise them that they must fulfill their obligations to address this damaged order.
I look forward to your prompt response and your help in resolving this matter.
Sincerely,
Kathleen Ott








