Approved Vitamins Anmeldelser 

127
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My second order from this company (because they offer very good prices) came so damaged by the delivery company that quarter of the order was missing. I contacted Approved Vitamins, and they responded... Vis mer

Vurdert til 5 av 5 stjerner

My order arrived in 2x parts because one item in the order hadn’t been included initially. On contacting Approved Vitamins, Kieran picked up my query and was brilliant at sorting it out. The issue w... Vis mer

Vurdert til 5 av 5 stjerner

The Manager could have not been more helpful! Under immense pressure to fulfil orders when most of his staff are self isolating he got me out some products very quickly to my mum who is extremely vuln... Vis mer

Vurdert til 5 av 5 stjerner

The whole process of buying and receiving my sports gel product was really easy to follow. The gel is the best I have ever used, and 2 friends have bought since trying mine. Pricing very competitive... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Trening og ernæring
  2. Apotek

Skrevet av virksomheten

At Approved Vitamins we offer personalised health and supplement plans from our qualified nutritionists to allow you to live life at your absolute best. All of our products are approved by our nutritionists to ensure that you only use the highest possible quality supplements and vitamins. All of our products have been thoroughly researched and further approved by European Pharmaceutical standards. Our dedicated team are ready and waiting to give you advice and answer any questions you may have. We offer personalised health plans and then dispatch your vitamin orders to you with free delivery on all orders.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

127 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(127)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Customer service as it should be!

Having set up a subscription incorrectly I received an email confirming an order I didn't need.
It took all of 20 seconds to get through and my order was cancelled, refunded, and my subscription amended with no fuss or difficulty. The chap I spoke to was lovely. Great company.
Products are brilliant too!

21. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Hi, thank you so much for your review! Glad we were able to help

Vurdert til 5 av 5 stjerner

Great costumer service

Great costumer service, was really looking forward to trying one of their products, but unfortunately the carrier and Fruugo was unable to make it happen.

Approved Vitamins managed to take my inquiry seriously, and solve the issue.

I can recommend them, without even having tried their products.
This company takes costumer service to the next level.

Best regards
Jeppe Kildegaard

28. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thanks for the excellent service.

The delivery company lost my package. The Approved Vitamins Customer Service Team have been in touch with me. When it became clear that the parcel could not be found they sent me again what I ordered earlier.
I received the new package. Thanks for the excellent service. Great communication. A pleasure to do business with.

8. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Refund still not refunded

Just an update. I am still waiting for my refund to be refunded. Using an echeque is a long winded and extremely slow process way of refunding someone and not acceptable considering you had no intention of sending the order to me so I do not accept your apology.
The order hadn't even been dispatched so nothing to do with delivery service. You just kept fobbing me off.

7. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Hi Clare, we are very sorry that we have let you down this time! We do not take it lightly that you trusted us with your order! While we do aim to deliver all orders within the estimated delivery time, in our shipping policy we do state that in rare cases it can take a few weeks for delivery. Within a few hours of your request, your order was refunded in full. While I understand you do not appreciate us using an echeque, this process is handled by the payment provider so is completely out of our control.

Vurdert til 5 av 5 stjerner

Exceptional customer service experience

I needed a product urgently for my elderly mum and found it online. I called to check about postage because it was so close to Christmas and the Royal
Mail strikes were causing huge postal delays.

I spoke to Simon who was extremely helpful, professional and polite and I also sent him an email to ask a question which he responded to very quickly. I am very impressed with the service Simon provided - a true example of excellent customer service and I wouldn’t hesitate to recommend his service to friends and family. Thank you so much! We also received the item the very next day!

20. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Just how good customer service should be

I regularly order from this company and always receive good service.
This time the package was delayed by the Royal Mail strike so I asked for news of progress. Simon Kornbluth was extremely prompt and helpful. Tracking seemed to show my package was lost, so he offered to send a replacement, which I accepted. He then got back in touch to say tracking showed delivery of the original package was imminent.
Excellent communication which is an example for other suppliers to follow. Simon is an excellent ambassador for Approved Vitamins. Thank you.

23. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Thank you so much for your kind words! We look forward to servicing you for a long time to come

Vurdert til 1 av 5 stjerner

Shocking Service

Shocking! NO customer Service at all. No replies to emails. Order not even despatched to delivery company 10 days after ordering from them.
You can buy all their products much cheaper elsewhere, just Google them...and you’ll get much better service.

17. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thanks Simon Kornbuth

I just want to say that Simon Kornbuth has been totally amazing .... my shipping address ( although already shipped) was wrong and Simon really sorted this out for me and went out of his way to be helpful on email and mobile. Fantastic service thanks.

20. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service! I needed some support with an error I had made with my delivery address. Simon sorted it out immediately for me.

The items were well packed and delivered in a super quick time. Thank you.

6. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic service

I have received fantastic service from Approved Vitamins, promptly replying to emails and keeping me up to date. Highly recommended. We will definitely be buying again. Thank you.

11. februar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Thank you for your positive review! We are so glad you were able to find what you were looking for. If you'd like, send us an email to info@approvedvitamins.com to receive a discount code to use on your next order as a thank you from us!

Vurdert til 5 av 5 stjerner

The team at approved vitamins are…a great service

The team at approved vitamins are always able to fulfil my order really quickly. I usually select regular delivery options but they usually deliver the next working day. Very impressive service.

7. februar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Thank you for your positive review! We are so glad you were able to find what you were looking for. If you'd like, send us an email to info@approvedvitamins.com to receive a discount code to use on your next order as a thank you from us!

Vurdert til 5 av 5 stjerner

Problem Solved! Well Done.

I had a quality problem with an order for Microbz Bio-Live. Got in touch with Simon at Approved Vitamins. No quibbles from him. He just checked his stock and sent replacements straight away. That's the best way to judge customer service - when something goes wrong. Top class.

19. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Thank you for your positive review! We are so glad we were able to help. If you'd like, send us an email to info@approvedvitamins.com to receive a discount code to use on your next order as a thank you from us!

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Still yet to try the product.

15. november 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Thank you for your positive review! We are so glad you were able to find what you were looking for. If you'd like, send us an email to info@approvedvitamins.com to receive a discount code to use on your next order as a thank you from us!

Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service, prompt response and very helpful.
I recommend!

22. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Thank you for your positive review! We are so glad you were able to find what you were looking for. If you'd like, send us an email to info@approvedvitamins.com to receive a discount code to use on your next order as a thank you from us!

Vurdert til 5 av 5 stjerner

Approved Vitamins response to product issue

Approved Vitamins were very quick to respond and find a solution to an issue I had with a product. Great customer Service and would highly recommend.

19. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Approved Vitamins

Thank you for your positive review! We are so glad you were able to find what you were looking for. If you'd like, send us an email to info@approvedvitamins.com to receive a discount code to use on your next order as a thank you from us!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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