Appliance World Online Anmeldelser 8 316

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent service kept us in touch when needed. Delivery Driver was tested due to a last minute hitch from us. Made numerous visits on the day to leave goods. Our phone was left on a job so he couldn’... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This was miraculous! I telephoned their service section on a mid Monday morning to say my fridge freezer had broken down and by 9.30 the next morning I had a new one installed, with an extended warr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the ch... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This company goes above and beyond to help customers when there is a problem. There was a problem with the gas hob that we ordered and nothing was too much trouble for the guy from AWO. He responded q... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hvitevareforretning
  2. Deleforhandler
  3. Leverandør av varmtvannsbeholdere
  4. Benkeplateforhandler
  5. Gassinstallasjon
  6. Forhandler av vaskemaskiner og tørketromler

Om Appliance World Online

Skrevet av virksomheten

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

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Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

8k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

delivered in 24 hours .great service

delivered in 24 hours .great service. a fair price for item delivery driver was very friendly a good all round expirience.

17. mars 2026
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Svar fra Appliance World Online

Dear Mr Trevor Halfpenny,

Thank you so much for the 5-star review. We’re thrilled to hear your order arrived within 24 hours and that you found our pricing fair. We’ll be sure to pass your kind words along to your delivery driver—they’ll be happy to know they made your experience a great one!

Regards,
AWO

Vurdert til 5 av 5 stjerner

Basically does what it says on the tin

Basically does what it says on the tin. Ordered online, delivered within a week, no drama just great reliable service. Absolutely love my new fridge, Thank you Appliance World 😊

19. mars 2026
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Dear Stephanie Marie,

Thank you for sharing your experience with us! We pride ourselves on providing a seamless online ordering process and dependable delivery. It’s great to know we hit the mark for you.

Regards,
AWO

Vurdert til 5 av 5 stjerner

Excellent item and delivery time

Excellent item and delivery time

1. mars 2026
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Svar fra Appliance World Online

Dear Julian,

Thank you so much for the 5-star review. We’re thrilled to hear that you’re happy with your item and that it arrived right on time. We look forward to serving you again soon!

Regards,
AWO

Vurdert til 5 av 5 stjerner

Excellent service provided

Excellent service provided

16. mars 2026
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Svar fra Appliance World Online

Dear Ashok,

We really appreciate you taking the time to leave us such a kind review. It’s wonderful to know our service hit the mark for you. Thanks for choosing us!

Regards,
AWO

Vurdert til 2 av 5 stjerner

Delivered two faulty appliances to me

Delivered two faulty appliances to me, first set of delivery men were lovely, the second one not so much, when I reported what he said was basically called a liar.

They did to be fair refund all my money without fuss.

4. mars 2026
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Svar fra Appliance World Online

Dear Karen Knight,

Please accept our sincerest apologies for the frustration and disappointment caused by your recent experience with us. It is deeply regrettable that we delivered two faulty appliances, and I am truly sorry for the significant inconvenience this caused you.

While I am glad to hear the first delivery team was helpful, I was concerned to read about your experience with the second team. We hold our staff to the highest standards of professional conduct, and it is never acceptable for a customer to feel that their integrity is being questioned. Please be assured that your feedback has been escalated to our management team to ensure this is addressed internally.

We are pleased that your money was returned to you promptly, as we believe this is the bare minimum you should expect when things go wrong. However, we recognise that a refund does not excuse the lack of professionalism you encountered.

Thank you for your honesty, as it allows us to improve our service. We hope to have the opportunity to regain your trust in the future

Regards,
AWO

Vurdert til 5 av 5 stjerner

Very happy with our purchase

Very happy with our purchase. Arrived packaged well, no damage and on time stated.

3. mars 2026
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Svar fra Appliance World Online

Dear Julie Hill,

Thank you for the 5-star feedback. We know how important it is for orders to arrive safely and on schedule, so we’re glad we hit the mark for you. We hope you enjoy your new purchase and look forward to serving you again soon.

Regards,
AWO

Vurdert til 5 av 5 stjerner

Easy to order

Easy to order. Comparable price and the driver was so cheerful, polite and helpful. He is a credit to your company.

17. mars 2026
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Svar fra Appliance World Online

Dear Gloria Kelsall,

Thank you so much for the glowing review! We’re thrilled to hear that the ordering process was easy for you, but we’re even happier to hear about your experience with our driver. We truly believe our team makes all the difference, and I’ll be sure to pass your kind words along to him—it’ll make his day! We look forward to seeing you again soon

Regards,
AWO

Vurdert til 5 av 5 stjerner

From ordering our washing machine…

From ordering our washing machine online the whole process was easy, We collected it from the depot in Trafford Park and was served by Adam who was very helpful and and a pleasure to deal with.

2. mars 2026
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Svar fra Appliance World Online

Hello Sandra Bowness,

Thank you for your lovely review.

We’re delighted to hear that you found the ordering process easy and that your collection from Trafford Park went smoothly. It’s great to know Adam was so helpful and a pleasure to deal with — we’ll be sure to pass your kind comments on to him.

We really appreciate you taking the time to share your experience and hope to assist you again in the future.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner

Fantastic to deal with.

Fantastic to deal with. Excellent communication. Delivery swift and very punctual to the minute estimated. The two staff who attended were polte, caring and friendly. Great representatives for the company, they should be proud.

16. mars 2026
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Svar fra Appliance World Online

Hi Tony Armstrong,

Thank you so much for your kind feedback.

We’re really pleased to hear that you were happy with the communication and that the delivery went smoothly and on time. It’s especially great to know that our team made such a positive impression — we’ll be sure to pass your comments on to them, as they’ll really appreciate it.

Thank you again for taking the time to share your experience.

Kind regards,
AWO

Vurdert til 1 av 5 stjerner

Delivered a faulty dual-fuel range cooker

Delivered a product (dual-fuel range cooker) that was brand new, boxed, and took the old one away. When the new unit was unboxed and installed a few hours later, it was discovered to be faulty - neither of the two large ovens, nor the clock, were working, despite the grill and gas ignition being OK (i.e. the electrical connection to the unit was not at fault). This was 11 days ago, and I still have to wait 8 more days for an engineer to come and look at it.

4. mars 2026
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Svar fra Appliance World Online

Dear Tim Waterfield,

Please accept our sincerest apologies for the significant inconvenience caused by the fault with your new range cooker. We completely understand the frustration of receiving a brand-new appliance that is not fully operational, especially considering the central role it plays in your home.

While we ensure all products are delivered in their original, secure packaging, manufacturing defects—though rare—can occasionally occur. As we have discussed, our role at this stage is to act as your advocate with the manufacturer. Because the unit has been installed, industry protocols and our terms (available at www.applianceworldonline.com) require a manufacturer-certified engineer to attend and diagnose the fault to ensure a safe and permanent resolution.

Please be assured that we have been, and will continue to, vigorously chase the manufacturer to expedite this visit. We share your disappointment regarding their current lead times and are doing everything within our power to push for an earlier appointment.

We are committed to supporting you until this matter is fully resolved.

Regards,
AWO

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, I had a slight problem witch was resolved immediately.

1. mars 2026
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Svar fra Appliance World Online

Hello,

We really appreciate your feedback! While we always aim for perfection, we’re happy to hear our team was able to jump in and resolve that issue for you right away. Thanks for your patience and for the recommendation!

Regards,
AWO

Vurdert til 1 av 5 stjerner

No communication or delivery

Ordered oven and tumble dryer in January (sale price) . Still haven’t received them because they keep pushing the date back for the oven to be in stock. I was told late February, then early March.. then no contact from AW, so I have been looking up and read late March now it says early April. No customer support! Really would not recommend using this company

27. januar 2026
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Svar fra Appliance World Online

Hi Dee Bell,

We’re very sorry for the delay you’ve experienced with your order and understand how frustrating this must be. Unfortunately, the delay relates to the oven being out of stock with the manufacturer, which is outside of our control.

We have been actively chasing the manufacturer for an updated delivery date; however, they have not yet been able to provide us with a confirmed timeframe. This situation was communicated to you earlier today as soon as we received the latest update.

Please be assured that we are continuing to follow this up and will provide an update as soon as the manufacturer confirms a delivery date. We appreciate your patience and apologise again for the inconvenience caused.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery. Great service and the fridge freezer looks great

1. mars 2026
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Svar fra Appliance World Online

Dear Michele,

Thank you for the 5-star review! We know how important it is to get a new appliance up and running quickly, so we’re thrilled the delivery was fast. We’re glad you love the look of your new fridge freezer!

Regards,
AWO

Vurdert til 5 av 5 stjerner

Great company and customer service

Great company and customer service. Thoroughly recommend.

1. mars 2026
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Svar fra Appliance World Online

Hello,

Thank you so much for the recommendation! We take great pride in our customer service, and it’s wonderful to know our efforts hit the mark for you. We appreciate the support!"

Regards,
AWO

Vurdert til 5 av 5 stjerner

It's all good.

It's all good.

1. mars 2026
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Svar fra Appliance World Online

Dear Arkadiusz Podhajski,

That’s what we like to hear! Thanks for the review—we're happy to know you're satisfied with everything.

Regards,
AWO

Vurdert til 5 av 5 stjerner

Good product and first class service

Good product and first class service

28. februar 2026
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Svar fra Appliance World Online

Dear Albert Wigtail,

Thank you for the wonderful feedback! We’re thrilled to hear that both the product and our service met your expectations. We strive for 'first class' every time, and it’s great to know we hit the mark for you.

Regards,
AWO

Vurdert til 5 av 5 stjerner

Good service and installation

10. mars 2026
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Svar fra Appliance World Online

Dear Michelle Taaffe,

We love hearing that! We aim to make the process seamless from the moment you order to the final installation. Thanks for sharing your experience!

Regards,
AWO

Vurdert til 5 av 5 stjerner

Good service

13. mars 2026
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Svar fra Appliance World Online

Dear Darren Rogers,

We appreciate the review! Providing 'good service' is our top priority, so it’s wonderful to know we met your expectations. Thanks for choosing us!

Regards,
AWO

Dette er Trustpilot

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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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