Appliance World Online Anmeldelser 8 314

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This was miraculous! I telephoned their service section on a mid Monday morning to say my fridge freezer had broken down and by 9.30 the next morning I had a new one installed, with an extended warr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the ch... Vis mer

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Vurdert til 5 av 5 stjerner

This company goes above and beyond to help customers when there is a problem. There was a problem with the gas hob that we ordered and nothing was too much trouble for the guy from AWO. He responded q... Vis mer

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Vurdert til 5 av 5 stjerner

Always a bit of a lottery ordering online but our experience with Appliance World Online was excellent. Ordering was easy enough for two oldies like us and we were kept informed by email and text abou... Vis mer

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Informasjon om virksomheten

  1. Hvitevareforretning
  2. Deleforhandler
  3. Leverandør av varmtvannsbeholdere
  4. Benkeplateforhandler
  5. Gassinstallasjon
  6. Forhandler av vaskemaskiner og tørketromler

Om Appliance World Online

Skrevet av virksomheten

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

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Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

8k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic service and good quality

Fantastic service and good quality. Over the moon.

1. april 2026
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Svar fra Appliance World Online

Dear Kathryn Vernall,

Thank you so much for the 5-star review. We are absolutely over the moon to hear that you’re happy with the quality of your order. It was a pleasure serving you, and we hope to see you again soon

Regards,
AWO

Vurdert til 1 av 5 stjerner

the delivery service is a joke

the delivery service is a joke

30. mars 2026
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Svar fra Appliance World Online

Hi Joe Oneill,

We’re sorry to hear you feel this way.

Your delivery is being handled by Parcel Force, and we have been advised that the delivery was unsuccessful due to an incomplete address. Unfortunately, this can prevent the courier from completing the delivery as scheduled.

If you’re able to get in touch with our customer service team, we’ll be more than happy to look into this for you and help get everything back on track as quickly as possible.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner
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Dear Jeremy Lunn,

Thank you for the review! Providing great value and a seamless delivery experience are our top priorities. We’re glad you were happy with the service and hope to see you again soon.

Regards,
AWO

Vurdert til 5 av 5 stjerner

The sales man knew the product.

The sales man knew the product.
Had it fitted by them on time and made sure it fitted good fitters

31. mars 2026
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Dear Mr Timothy Lavelle,

Thank you for the review! We’re glad to hear you appreciated our team's product knowledge and that the installation went smoothly. Our fitters take great pride in ensuring a perfect finish, so we’ll be sure to pass your kind words on to them.

Regards,
AWO

Vurdert til 5 av 5 stjerner

The staff were very helpful the item i…

The staff were very helpful the item i purchased has been fantastic in use ,

31. mars 2026
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Dear John,

Thank you for the fantastic feedback! We’re so glad to hear that our team was helpful and, even better, that your new purchase is performing well. We always aim to pair great service with great products, so it’s wonderful to know we hit the mark for you!

Regards,
AWO

Vurdert til 5 av 5 stjerner

Great experience

Great experience. Can't praise you enough. 2 washing machines delivered, old ones removed, plumbed in. One for myself the other to my mum's address.

31. mars 2026
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Dear John,

Thank you so much for the kind words! We’re thrilled we could help get both you and your mum sorted with your new washing machines. Logistics can be tricky with two addresses, so it’s great to hear our team made the delivery, removal, and plumbing a breeze. We’ll be sure to pass your praise along to the crew!

Regards,
AWO

Vurdert til 5 av 5 stjerner

great service

great service good price , job done

31. mars 2026
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Svar fra Appliance World Online

Hi John Roche,

Thank you for your feedback!

We’re glad to hear you were happy with our service and pricing, and that everything was completed to your satisfaction. We really appreciate you taking the time to share your experience.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner
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Hello Brian Rayner,

Thank you so much for the five-star rating!

We’re thrilled to hear you had an excellent experience and really appreciate you taking the time to share your feedback.

Kind regards,
AWO

Vurdert til 3 av 5 stjerner

It was ok ...

Nightmare from start to finish was sold a faulty product that I collected from the warehouse myself on the Sunday. Apparently it was "a gesture of Goodwill" they delivered me one that wasn't faulty 3 days later! Really? Delivery people were lovely and the price was decent.

30. mars 2026
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Svar fra Appliance World Online

Hello Guest,

We’re really sorry to hear that your experience didn’t get off to the best start.

All of our appliances are supplied sealed and boxed directly from the manufacturer, so unfortunately we’re not aware of any faults prior to collection or delivery. While standard procedure for collected items is for them to be returned to us by the customer, in your case we arranged a collection and delivered a replacement appliance free of charge as quickly as possible to minimise disruption.

We’re pleased to hear that you found our delivery team helpful and that you were happy with the price, and we do appreciate your feedback.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner

On time as promised

On time as promised, very helpful, will use again

29. mars 2026
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Svar fra Appliance World Online

Hi Ian,

Thank you for your review!

We’re delighted to hear that your delivery was on time and that our team was helpful. We really appreciate your kind words and look forward to assisting you again in the future.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner

Delivery and installation on time and…

Delivery and installation on time and very efficiently and professionally carried out.

29. mars 2026
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Svar fra Appliance World Online

Hello Vera Burrows,

Thank you for your kind feedback!

We’re really pleased to hear that your delivery and installation went smoothly and were carried out efficiently and professionally. That’s exactly the level of service we aim to provide.

We appreciate you taking the time to share your experience.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner

Brilliant appliance

Brilliant appliance. Only fault is that we paid for the unboxing but didn’t get it. We had to unbox the appliance ourselves. Lost out on £10 again.

4. mars 2026
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Svar fra Appliance World Online

Hi Kai Haywood,

Thank you for your feedback, and we’re really pleased to hear you’re happy with the appliance itself.

We’re sorry for any confusion regarding the unboxing. We do not offer a standalone unboxing service; however, we do offer an installation service, which includes unpacking as part of that process. This option was not selected at the time of ordering.

If you believe you have been charged incorrectly for any service, please do get in touch with our customer service team and we’ll be happy to review this for you.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner

Item was well priced

Item was well priced, any questions I asked were answered quickly, and it was delivered on time.

28. mars 2026
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Svar fra Appliance World Online

Hello Peter Murray,

We’re really pleased to hear you were happy with the price, found our team responsive, and that your delivery arrived on time. That’s exactly the level of service we aim to provide.

We appreciate you taking the time to share your experience and hope to assist you again in the future.

Kind regards,
AWO

Vurdert til 1 av 5 stjerner

Appliance World Lies

I'd give minus 100 stars if I could. The appliance should have been delivered today (3rd April). I was given a delivery window of 17:45 - 19:45. At 17:58 today I received an email stating that the order was not delivered due to the following reason: "customer is temporarily absent". This is a lie. I have been at the property all day. At no time have I left the property. Furthermore, at no time today did anyone from Appliance World, or anyone acting for Appliance World, call at the property, or ring the contact number supplied. Appliance World has my money but I have no washing machine and no idea when I will receive it.
07/04/2026 In response to AWO's reply, I repeat, on the day of delivery no calls from AWO or anyone acting for them were received on the contact number supplied, which was available all day, nor were there any missed calls registered for the number. The fact that it was a landline number is immaterial; had it rang, I'd have answered it.

3. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Appliance World Online

Hello Feedback,

We’re sorry to hear how frustrated you are with this situation, however we do need to clarify a few points.

Our delivery team made multiple attempts to contact you on the number provided with the order and were unable to get through. We attempted to call three times using the contact details supplied, which was a landline number, and unfortunately were unable to make contact to complete the delivery.

The notification you received is an automatic system update and, in this case, was the closest available description of the situation. As we were unable to contact you to confirm access, the driver had to mark the delivery as unsuccessful on their device.

We fully appreciate how inconvenient this is and would not deliberately miss a delivery.

Kind regards,
AWO

Vurdert til 5 av 5 stjerner

Excellent experience from start to…

Excellent experience from start to finish! Very easy to complete my purchase and item, Hoover Tumble Dryer , was an amazing price. Communication was superb at every stage and the driver couldn’t have been more helpful and friendly. I would have no hesitation in recommending this company.
⭐️⭐️⭐️⭐️⭐️

2. april 2026
Anmeldelse skrevet uten oppfordring
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Hi SRB,

Thank you so much for your fantastic review!

We’re delighted to hear that you had an excellent experience from start to finish and that you found the purchasing process easy and the price competitive. It’s great to know our communication kept you well informed and that our driver made such a positive impression.

We really appreciate your recommendation and hope you enjoy your new tumble dryer!

Kind regards,
AWO

Vurdert til 5 av 5 stjerner

Friendly helpful service

Friendly helpful service, quick delivery within a few days and nice looking product. We bought a fridge freezer and are very pleased with it.

2. april 2026
Anmeldelse skrevet uten oppfordring
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Dear Tracy Moore,

Thank you so much for the 5-star review! It’s great to hear that our team provided the helpful service we strive for and that your delivery arrived right on schedule.

There’s nothing quite like the feeling of a sleek new appliance in the kitchen—we’re thrilled that the design and performance of your new fridge freezer are hitting the mark.

Enjoy the extra cooling space, and please don't hesitate to reach out if you need anything else in the future!

Regards,
AWO

Vurdert til 5 av 5 stjerner

Excellent communication and service

Excellent communication and service. They gave us a time slot via e-mail and text us twice on the day and followed by a phone call two hours before delivery.
Delivery driver was very friendly and dropped off the washer dryer in the place I wanted. Highly recommended them.

25. mars 2026
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Dear John D Chelmsford,

Thank you so much for the glowing review. We know how important it is to stay informed, so we’re thrilled to hear our communication and delivery team hit the mark for you. We’ll be sure to pass your kind words along to your driver. Enjoy your new washer dryer!

Regards,
AWO

Vurdert til 5 av 5 stjerner

Arrived without any issues and old…

Arrived without any issues and old appliance was removed. Product was in perfect condition

25. mars 2026
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Dear Paul D,

We're delighted to read that your delivery was seamless and that our team was able to get your old appliance out of the way without any hassle. There's nothing quite like the feeling of a shiny new product arriving in perfect condition, and we're glad we could make that happen for you.

Enjoy your new appliance, and we hope to see you again!

Regards,
AWO

Vurdert til 5 av 5 stjerner

Quick delivery and great communication

31. mars 2026
Anmeldelse skrevet uten oppfordring
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Dear Sarah,

Thank you for the 5-star review!

We’re so happy to hear you were pleased with the quick delivery and our communication. We look forward to seeing you again soon!

Regards,
AWO

Vurdert til 4 av 5 stjerner

Quick and easy process.

Quick and easy process.

26. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Appliance World Online

Dear Cheryl,

We’re glad to hear the process was quick and easy for you. Since we fell just short of a perfect score, we’d love to know what we could do to earn that 5th star on your next visit!

Regards,
AWO

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