Apodo Anmeldelser 

Jeg har betalt 799kr for prime og kun fået 2×60kr refunderet for aflyst fly hvor er mine penge

I made a booking with Agoda a fortnight ago to a hotel called the Basingstoke village hotel.
I planned to take my
Amazing wife as birthday surprise because she has been so supportive of me during my battle with cancer.
Unfortunately, because I have a radiotherapy appointment which has been brought forward. I made a request to cancel my booking for days before the deadline.
I made a further several attempts to cancel my booking well within the stipulated time,only to be fobbed off and kept on hold for over two hours by this company who kept insisting they had a third-party who did the booking. After contacting the hotel on three occasions, I was told that this third-party did not exist and they simply just didn’t want to pay me a refund. I would highly suggest nobody books with this company.
It is run from the Call Center overseas and they do not give one Damn about customer service. I will never book with them again.
Keep well away from Agoda.
Absolute garbage.

⚠️ @opodo 89,99 € prélevés pour un abonnement Prime non souhaité. Refus de remboursement malgré PayPal + SignalConso. Dossier transmis à la DGCCRF. Combien de clients doivent subir cela

Trotz eines flexiblen Tickets war eine Datumsänderung nicht möglich. Statt einer Lösung wurde ich gezwungen, das Ticket selbst zu stornieren und ein neues zu kaufen. Seit über drei Monaten kein Geld, keine Antwort. So ein Umgang mit Kunden grenzt für mich an Betrug. Absolut unseriös und nicht vertrauenswürdig

Schlechte Bedienung mit versteckte Kosten. Schon gekündigt und dennoch belasteten sie mein Kreditkarte!!! - Hände Weg!!!

You pay annual prime member automatically. Then they inform you. If you want to cancel membership they give you a voucher with difficult conditions for use.
I have to use it for tickets over 300£ without baggage or seats. I am so angry it’s also frustrating to call them
DO NOT USE THIS COMPANY

Questionable practices.

I specifically booked a flexible ticket with AirFrance through Opodo. I am supposed to be able to change the date within 60 days around the flight initial date. When I requested for a change on their website, the price difference was 0€, checking on AirFrance's website, tickets are also around the same price as mine (86€).
But when (one day later) someone calls me to confirm the booking, the price difference suddendly jumped to over 200€.
The prices on AirFrance's website haven't changed although Opodo's customer service claims that "they have no controle over AirFrance's prices".

Here is where it gets questionable:
- I asked to check for other dates or times and they told me that every single flight for any day the next two month would cost over 200€ extra.
- They tried to pressure me into making a decision (either cancel without refund or book a flight for over 200€) on the spot, arguing that the flexibility of my ticket "expires in 2h".

None of the people I talked to (at least 5) was a native German.

I booked a flight from. Sydney to Perth recently.
I have been billed $109.99 for a membership.
In contacting Opodo they wouldn't let me cancel membership as they stated the email I gave them wasn't correct due to a spelling mistake. They wouldn't accept my email confirmation and wouldn't cancel membership.
Bank can't help.
Therefore I will have to close my bank account.
Absolutely disgraceful.
They wouldn't accept my offer

you end up paying double price for the ticket , the worst service I ever saw. What ever they promise you when you booking is not True the flex and super Flex is a big joke . If you read the Policy details is not a flex is just a way to take your money. the ticket are so far from being refundable and even to change the dates is such a complicate process and you can't change only one way.

WORST COMPANY EVER. DO NOT USE!
I booked tickets to China in 2019 and the tickets were cancelled a few weeks later by the airline. I have tried getting the money back from Opodo for the last 4 years and still haven’t received anything. I am owed more than €650!!
I have done everything to get the money back but haven’t gotten anywhere. I will now being taking legal action. DO NOT USE OPODO

We booked a flight to Sweden as we were just going to pay a message popped up saying it had just gone up while we were doing the transaction, they wanted another £200 on top, in a panic we payed it. Then we got told to download the App for all information on our flights, on the app there was something saying free trial for 30 days but I never pressed it, looked since and we can’t find anywhere on app to cancel it if I had of pressed it, looked at my bank statement and they have taken £59 out my bank without permission, just by downloading the app, I keep calling them but no joy. Please don’t use them.

One of the worst companies that i have dealt with.
They don't care for their customers nor their safety
My sons destination was Tirana and his flight was booked via Genoa. He had an 8hr transit. When he went back to checkin they said he was not booked for further flight to Tirana. He has been stranded in Genoa and has no where to go as all the hotels are fully booked and very expensive. He has a flight at 4pm next day and has to sleep at the airport.

The staff are really sarcasti and have no clue with whats going on and all they say is they are sorry and will refund the money. I hope I get a refund as promised as I had to pay 3times more to book the ongoing flight to Tirana and return to London.

Please check reviews and don't book through Apodo

Apodo ist Betrüger buchen ihr bitte nicht bei apodo ich habe alles bezahlt und bei flughafen war nicht bezahlt waren wir im sticht

DON'T USE APODO! Like so many reviews say, they are thieves beyond anything. Booked a flight with them but got no confirmation or email at all. They proceeded to take the money and there is no way og getting it back. Just do not fall for their cheap prices and book straight with the airlines.

Nim was a lovley helpful person. I was in a state when i phoned up but she was very reasuring that everything would be sorted. I hope it is.
ref number 8195764983

I made a booking, didn't get a booking confirmation, according to apodo and iberia I have no flights booked even though money was taken from my account. Can't get in touch with customer services as have no booking reference

One of the worst companies that i have dealt with.
The worst customer service and attitude shown by staff.
Due to my holiday destination being red, i rang apodo to canx,
They denied this,
I requested change of date to October 21,
Again denied, excuse used - Sorry your 12month ticket expires,
Spoke to Turkish Airlines, they said Apodo are wrong as all rebook dates extended to March 22.
Rang Apodo and will not accept, say Turkish airlines are wrong.
The staff are really sarcastic and do not have a clue with whats going on.
Was promised a call back from supervisor 2 weeks ago, still waiting

FRODE!!
they take Your money and cancel Your bookings. Don't trust

Dreadful company who take your money without asking. I am just about to raise a Fraud case against them as they have signed me up for Prime without asking. Do not do business with this company. They will take your money.

I'd just booked a flight
Had 1 leg cancelled
Called 3 times to a UK number but was a premium number after a text from Vodafone
Finally got that sorted of waiting on the phone for ages
To find out they'd signed me up for apodo prime too
£55 / month
Cheeky Ba*****!