Antler Anmeldelser 

959
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great looking toiletries bag, compact, and with the right amount of organization. There is one main compartment, several interior mesh pockets along the inside walls, and one zippered pocket on the e... Vis mer

Vurdert til 4 av 5 stjerner

A nice piece of luggage! I love the color. Still the zipper handles are stylized but difficult to use. Thr bag is a bit heavy, which reduces what I can pack. Wheels work fine. I am not sure I would b... Vis mer

Vurdert til 5 av 5 stjerner

The bag arrived promptly and was well packaged. It’s of very high quality. It’s obvious that a lot of thought went into its design and construction. A very thoughtfully produced product, including its... Vis mer

Vurdert til 1 av 5 stjerner

I have been trying to return the suitcase which is too large for me to handle. I have filled out several forms and was told to look for the address to send it back. Nothing has been sent to allow th... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Reiseeffektbutikk
  2. Bagasjebutikk
  3. Koffertbutikk

Om Antler

Skrevet av virksomheten

Since 1914, we have been building an extraordinary legacy if travel expertise - designing and manufacturing quality luggage 'for those who travel often'.

We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.

All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.

Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Lifetime Warranty

Lifetime Warranty on all Suitcases

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Only products purchased from Antler directly can be registered for our warranty.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

959 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 83 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(959)

294 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I am thrilled with my new lightweight…

I am thrilled with my new lightweight bag! I'm 70 years old and have shoulder issues. This is truly the lightest bag I've ever found. Surprisingly enough, it has more room than other bags I've used. I can once again lift the bag into the overhead storage. Thank you for making a beautiful, light, and well planned carryon bag. I'll never go back to some other brand!

16. mars 2026
Vurdert til 5 av 5 stjerner

came promptly

came promptly, and nice bag to cover it when not in use. wish there was a pretty blue, but the light sage color is nice also

13. mars 2026
Vurdert til 1 av 5 stjerner

I deserve a quicker refund

I deserve a quicker refund

13. mars 2026
Logoen til Antler

Svar fra Antler

Hi Natalia - refunds for returns are processed once the item has been received by our warehouse team, has been inspected and returned to stock and this process can take up to 14 days. Our records indicate that you contacted us after 09 days and were advised of the above and then subsequently issued a chargeback which is the reason for the delay.Once a chargeback is issued we are no longer able to process any refund and the issue will be handled by your card issuer

Vurdert til 1 av 5 stjerner

I almost never write negative reviews

I almost never write negative reviews, but this experience absolutely demands one.

I purchased an Antler suitcase less than two weeks ago, and on its very first trip, the zipper on the front pocket broke. This was not after repeated use or wear and tear. This was a brand new product failing immediately under normal travel conditions.

When I reached out, I was told the damage was due to handling and therefore not covered under warranty. That response is incredibly disappointing. A suitcase is designed to be handled, transported, and used in transit. If it cannot withstand a single trip, that raises serious questions about the quality and durability of the product.

What’s most frustrating is not just the defect, but the lack of accountability. At this price point, I expected both a well made product and a company that stands behind it.

I cannot recommend Antler based on this experience.

UPDATE: hank you for your response. I understand your policy, but I do not agree with this outcome.

This suitcase was used once and sustained significant damage under standard airline handling conditions. A product marketed and priced at this level should reasonably be expected to withstand normal travel. The extent of the damage raises concerns about the durability of the product itself, not just how it was handled.

Deferring entirely to the airline does not address that concern. I chose Antler because of its reputation for quality, and this experience falls short of that expectation.

I am asking you to escalate this internally and provide a resolution that reflects the standard your brand represents, whether that is repair, replacement, or another appropriate form of support.

I look forward to your response.

8. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Antler

Svar fra Antler

Hi Heather we are sorry to note your dissappointment but where damage is caused by a 03rd party in this case the airline ground crew it is not covered under the terms of our warranty as its mishandling and not a manufacturing defect. Airlines have a legal duty to repar, replace or otherwise compensate passengers where luggage is damaged in transit and in this instance we would suggest contacting the ticketig carrier to raise a claim

Vurdert til 5 av 5 stjerner

This bag is slim and so well designed…

This bag is slim and so well designed that I was able to combine my old laptop bag with a small backpack I use for yoga clothes and books and such things.i love all the compartments, and it slides easily under the seat in a plane And it looks elegant. I wouldn't mind carrying it into an office or restaurant. Thank you for this beautiful design.

12. mars 2026
Vurdert til 1 av 5 stjerner

I didn’t like the backpack at all and…

I didn’t like the backpack at all and have returned it immediately and haven’t heard anything about the return.

11. mars 2026
Logoen til Antler

Svar fra Antler

Hi Adam - we have passed your details to our service team to check on the status of your return and the team will contact you directly to assist

Vurdert til 5 av 5 stjerner

Durable and fashionable

The suitcase a carry on hardshell is even nicer in person than the photo. It is also a tiny bit smaller than the maximum measurements for a carryon with my carrier (American airlines). I like the TSA approved locks, and the expandable feature will allow me to add the travel attire during my trip.

24. februar 2026
Vurdert til 1 av 5 stjerner

No customer assistance I reached out to antler help as the…

I reached out to antler help as the lock is broken on my suitcase and I requested a replacement but haven’t received any help.
Stephanie Starrs
949-419-5431
*Yes the help team did reach out to me after this comment but matter was not able to be resolved before my trip unfortunately.

2. mars 2026
Logoen til Antler

Svar fra Antler

Hi Stephanie we are sorry to note the issue with your case and can see that our service team have contacted you directly

Vurdert til 5 av 5 stjerner

Best Suitcase I’ve Ordered!

I didn’t need any customer service help, but I will say my suitcase came packaged really well! All the information on the website was super helpful as well in helping me decide which suitcase was best for me! This suitcase is SO light for how big it is. It is an awesome size and a super pretty color too. I won’t have any issues spotting it in the airport! Love love love this suitcase!!

23. februar 2026
Vurdert til 5 av 5 stjerner

I love the luggage

I love the luggage, it's beautiful and very light! I already have 3 and want more! I would just add some kind of chat in the website to make easier and faster to talk to support when needed.

2. mars 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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