Angels Meadow Anmeldelser 

4 902
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bought a self fill engraved bracelet for my son's birthday. Beautifully presented item. Easy to self fill. Easy to order. Quick delivery. Great service. Now looking at something to purchase for myself... Vis mer

Vurdert til 5 av 5 stjerner

Thank you Angels Meadow for creating a beautiful ring made with my Dad's ashes. I ordered a sterling silver ring and had the finished ring back within less than a week. I started crying from the momen... Vis mer

Vurdert til 5 av 5 stjerner

Had x2 Guardian Angel Ash rings made, Excellent service Rings was more than i could of asked for absouletly love it, Fast delivery and well taken care of with packageing, Certificates enclosed, Wo... Vis mer

Vurdert til 4 av 5 stjerner

Absolutely love my ring. Everything were to such amazing standards. The packaging and little added details were such a lovely touch too. Very please with my purchase. Would have given full stars but n... Vis mer

Informasjon om virksomheten

  1. Smykkeprodusent
  2. også i
  3. Smykkedesigner
  4. Smykkeforretning

Skrevet av virksomheten

Specialising in cremation urn jewellery we are the leading UK store with over 500 pieces.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 72 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(4 902)

1 014 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Ordered before the 2pm deadline for…

Ordered before the 2pm deadline for next day delivery for the collection vial, 3 days later still haven't received it, sent countless emails, all of which have gone unanswered so with alarm bells ringing, I've now asked to cancel and be refunded, again, no response

14. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til Angels Meadow

Svar fra Angels Meadow

Dear Sarah

We are incredibly sorry to see your review.

Your pack was sent the same day and these can take 1-3 days to arrive. Guaranteed next day delivery is for the completed jewellery.

I did also reply to your email this morning prior to seeing that you have left us this review.

Should you wish for a refund I would be more than happy to issue this for you.

If you could respond to my earlier email that would be appreciated.

Kind regards
Emma

Vurdert til 5 av 5 stjerner

I’m really satisfied and grateful for…

I’m really satisfied and grateful for how easy it was to order this bracelet on line simple and efficient. When it arrived I can honestly say it was emotional. The photo really didn’t do it justice it was so beautiful and perfect. I wouldn’t hesitate to recommend and buy from them again.

6. oktober 2026
Vurdert til 1 av 5 stjerner

I have tried to contact Angels Meadow…

I have tried to contact Angels Meadow to enquire if an out of stock item will be coming back in stock for order. I sent two WhatsApp messages(the first sent an AI reply to say they usually respond within 24 hours) and that didn’t happen so I sent a follow up WhatsApp message and included the order numbers for the two items I had previously ordered and were pleased with. Still no reply to my message so I looked back on website and sent an email to the help@angelsmeadow address and guess what. STILL NO REPLY. Angels Meadows your customer service is rubbish. Well that got a response but I still want confirmation of restocking or not. They said they got my initial WhatsApp so why didn’t they respond then. I did click the option to let me know when back in stock but got no confirmation email that I would be informed. How do I know if you actually do follow up. Your current record in customer service needs greatly updated.

6. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til Angels Meadow

Svar fra Angels Meadow

Good morning

I am very sorry to see your 1star review.

I am however glad to hear that you were very happy with your orders and wanted a third pendant.

Having looking through I cannot see any correspondence from you apart from your initial WhatsApp message.

We do have a stock notification on every item that you can also sign up to should you wish to be notified as soon as an item becomes available.

Kind regards
Emma

Vurdert til 5 av 5 stjerner

really happy

I got a ring from Angel meadows and the quality is absolutely amazing, couldn’t be happier with how the ring turned out and even down to the presentation of the bag it came in.
Only thing i would say is customer support is lacking, i messaged on whatsapp just for an update and never got a response. not important but would have been nice to get a message back from them.

16. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Beautiful purchases

Took delivery of 2 rings today & we are both over the moon with them - they came securely & beautifully packaged with an authenticity certificate - would wholeheartedly recommend this Company - thank you

16. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered the silver ring with my…

I ordered the silver ring with my partners ashes on 17th September and when I came it looked lovely. However in less than a month of wearing it, the silver has discolored and looks like the silver is wearing off. This is not what I expect having paid £225. Its not a cheap ring but it now very much looks like one.
I reached out to the company and this is what they said:
Your ring is made from genuine sterling silver, which is a precious metal that naturally tarnishes when exposed to moisture, air, perfumes, lotions, and other everyday products. This can cause the silver to darken or develop black discolouration. It is a natural characteristic of sterling silver and does not necessarily mean that the metal is peeling or that the ring is of poor quality.

Although sterling silver can be durable, it does require a bit of care to maintain its appearance. We recommend removing the ring when bathing, swimming, cleaning, or applying lotions and perfumes, and avoiding prolonged exposure to moisture. Gently polishing it with a soft silver-polishing cloth can also help restore its shine.

We appreciate that you want to wear your ring regularly, especially given its sentimental significance, and we hope this advice helps you care for it and enjoy wearing it for years to come.
I emailed back and said I was not happy with this response. As a precious ring to me, I want to wear it all of the time and given that I only wear silver jewelry without ever having to remove it, I have never experienced anything like this. I can tell by their response that there will be no compensation or acceptance that this is a substandard product and I can see by all their responses to other customers dissatisfaction that all they do it justify their poor products. I will be contacting trading standards as this is not the standard expected from such an expensive ring.

17. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Angels Meadow

Svar fra Angels Meadow

Dear Olga

We are sorry to hear that you are disappointed with your ring. We fully appreciate the sentimental significance of a piece of jewellery containing a loved one’s ashes, and we understand that you want to wear it regularly.

However, we must respectfully clarify that we stand firmly behind the quality of our jewellery and the materials we use. Your ring is made from genuine sterling silver, which, like all sterling silver, is susceptible to natural tarnishing when exposed to moisture, perfumes, lotions and other everyday substances. Discolouration does not automatically mean that the silver is wearing away or that the jewellery is of poor quality.

We supply care guidance with every piece and should be followed. Sterling silver requires appropriate care to maintain its appearance, and our recommendations are there to help protect your jewellery and ensure its longevity. We understand that you would prefer to wear your ring continuously without removing it; however, this does not change the natural properties of the material or negate the importance of following the care instructions provided.

We also feel it is unfair to characterise our products as poor quality without an assessment of the item itself. We take the quality of our jewellery seriously, and we would not dismiss a genuine quality concern. Equally, we cannot agree that natural tarnishing, without further examination, is evidence of a defective or substandard product.

We appreciate that you may have had different experiences with other silver jewellery, but different pieces can respond differently depending on their exposure to everyday substances and how they are cared for.

We are proud of the quality of our work and the care we put into creating meaningful, personal pieces. Our care guidance is provided to protect both the jewellery and the investment our customers make in it, and we encourage all customers to follow these recommendations, regardless of how they choose to wear their jewellery.

Kind regards
AM customer care

Vurdert til 5 av 5 stjerner

Brought the butterfly urn necklace for…

Brought the butterfly urn necklace for my best friend ashes . Cannot fault the service I received from ordering it to being delivered . I had emails keeping me up to date and it was delivered today which was really quick delivery . The piece itself is absolutely beautiful and I can’t wait to wear it . Highly recommend

9. oktober 2026
Vurdert til 5 av 5 stjerner

Beautiful pieces

Beautiful pieces, at an affordable price for mourning family's to keep their loved ones ashes close to them in jewellery. Delivery fast. Smooth process! Thank you very much 😊

30. september 2026

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