Amyla Cosmetics Anmeldelser 

I ordered some products over a month ago and still have not received the items. There is also no scheduled shipping date or tracking number. I reached out via email, Facebook messenger, Instagram messages, and left comments in both. I finally filed a "ticket" on the website, but no one has offered to refund my money or provided me with a valid tracking. At this point, I think that I need to contact my credit card company to reverse the charges because this company has no intention on following through.

I really liked the texture of the Amyla Hair Growth Serum because it does not leave the hair greasy or heavy. I have noticed my hair softer, with less break and with a healthier appearance. I feel that it is a product that requires perseverance to see better results, but so far my experience has been positive.

Great hair brand, one of my absolute favorites. Their products always leave your hair looking so healthy, soft, and beautiful. The quality is amazing and you can really tell they care about making products that help your hair thrive. Definitely one of those brands that makes you feel confident and put together every time you use it.

Excellent customer service, product bottles are beautiful. Can't wait to see how the serum makes my hair grow. Amyla Cosmetics is new but expanding and growing faster every day. Get your now before the prices go up due to high demand.

This Company is full of 💩
They scam people out of their money and NEVER deliver the products you paid for! I ordered a bundle on April 6 and never received it! I have sent out multiple emails to the company with nothing but promises and as of May 26, 2026 still no product!! They keep sending me emails to purchase more products but I still have received the products I paid for. They even sent me a coupon, what a joke. I should have read the reviews on the BBB before I purchased from them.. Don’t Order From Amyla Cosmetics!!! People work hard for their money and being screwed by trying to support companies is crazy!! I think that the people who never received their products should get together and file a class action suit against the company!!

Still waiting for my April order, then was charged for May after I requested subscription cancellation. All I receive are generic email messages requesting I be patient. It’s almost June. Horrible customer service. I understand delays happen however I have to keep reaching out. Nothing from customer service but the same generic message. And still no April order.

I subscribed to the products by mistake. I was unable to unsubscribe but kept delivering and charging me monthly even after writing an email a month before. I had to report the incident to the bank which made me end up blocking my debit card since I couldn't trust them anymore.

This company has horrible shipping logistics and customer service. I placed an order on May 4, 2026 (#99653) and as of May 20, 2026 have not received a tracking update. I keep getting the same response from customer service that they apologize and I will get an update soon. They really should update their website to reflect actual shipping times because saying you process within 24-48 hours is deceptive. I guess they prioritize their influencers who are out here advertising their products instead of working to fulfill orders from regular consumers. Meanwhile I received a email advertising that they have good stock of the products I ordered like they are teasing me. Unbelievably frustrating!

I placed two separate orders both on 4/25/2026 but only one arrived. I gave it some time but never received a tracking number or shipping information for the second order(99406). I have been reaching out for weeks only to be given an automated reply. The wording is the same in all of the responses. I have asked what is the issue and have not received an answer. I saw on the website that refunds can be issued if within 60 days of placing order. So I requested a refund only to be told that it isn't possible due to my order being in the shipping process. Also, I noticed on my checking statement that I have been charged two amounts that did not pertain to my order. Again, no explanation as to what the charges were for. Every response asks me to wait on more week and I will receive my products but they have still not arrived. It's been almost a whole month! I am very dissatisfied and will be filing a complaint with the Better Business Bureau ASAP!

I placed an order on 4/15. I initially emailed on 4/22 and received an email back from someone named “Shauna Meyers” stating that there was an issue with my order. The logistics dept has made the correction and they are working on my order. I started seeing people complain so on 4/29, I emailed to cancel everything. “Shauna” stated that it was too late to cancel the order because it had already been processed. However, each time I have asked it’s in queue to ship and it is being prioritized. On May 5, I was told I would have a tracking number in a week. It’s May 15 & u guessed it…I don’t have anything. I finally just went through my bank to dispute it and I left a shit ton of reviews on Instagram and Facebook hopefully others don’t order anything from them. I doubt they even have a product. Seems like they are just stealing peoples money. PLEASE BE WARE!!!

I really wanted to support this company because I genuinely love their products, but the customer service experience has been incredibly disappointing.

I placed an order on April 9th and was told shipping normally takes 5–7 days. Since then, I’ve received multiple assurances that my order would ship “very soon,” that tracking information would be emailed shortly, and that the order had already entered the shipping flow and could not be canceled.

More than a month later, I still have no tracking information, no shipment confirmation, and I continue receiving the same generic responses from customer support.

Delays happen — I understand that. But transparency and communication matter, and this experience has completely undermined my confidence as a customer. Hoping the company will finally provide a real resolution.

Great product for hair growth and shedding smells lovely too

This company is a scam. You will never receive your products. Instead they will keep sending you a generic email apologizing for the delay in shipping and denying you a refund for a product you will never receive. Save yourself the headache.

The shipment was very late then for me too return I have to pay the Shampoo is not Chebe Shampoo the name on the label say Chebe but it's not and to wait over 2 months for the wrong product is ridiculous. Amyla will not get my money anymore. Bask and lather has gained a new customer

I made a purchased since 02/16/2026 I never received the products it is now 05/12/2026 everytimes I contacted customer service they keep telling me it is in transit. I have never experienced that they had no problem charging my card but now can’t do absolutely nothing to send the products that I paid for.

One star because I can't put 0 star!!
Never received my order because I was obliged to pay 22€ custom fees that I refused since they had guaranteed free delivery.since then I have been claiming my 66€ refund in vain! Please avoid their products especially if you are in europe.They are SCAMMERS.My oder number was #97187. It's been 4 months now !

Fire hair growth serums, top notch! Purrrrrrr!

This is my 3rd time ordering from them and once again everything was perfect. The delivery was incredibly fast and I received my order much sooner than expected. I also had a small question before ordering and the support team replied very quickly and was super helpful. The products are always high quality and exactly as described!!

Terrible..ordered Apr 4th today May 5th still nothing delivered. Every email i sent a different excuse ..it was on the way...it was not sent error will expedite..not shipped..in process...not in process...in process..we charged you for subscription you canceled...not in process..Ridiculous I contacted my bank for fraud..website says 7 to 10 days Bull...products do moisturize but what good if you never get them this is my 3rd order hoped they would do better this seems to be a pattern I dont recommend this company i won't order again makes me wonder if theyre trying to scam people out of their money

I placed an order on April 5, 2026. Today is May 4,2026. I haven’t received a tracking number order my order. I requested a refund for the three payments that I’ve made up front. My last payment isn’t due until May 19. I will be contacting my institution… that I purchased through. As long as I have proof that I’ve tried to resolve this issue on my own and they’re not responding. It’s not funny but… this company doesn’t respond to my refund request… but keeps sending advertisements and discounts. If I can’t trust them with my money. why should I trust them with my hair? I will not be ordering from them anymore or anything else that’s advertised through shop. It’s a risk I’m no longer willing to take. This the second time I’ve experienced this when ordering through shop. It will be my last time as well.