I purchased one window perch and I'm going to get at least one more. It's extremely well-made and sturdy...my cat loves to take a running leap onto it! I can move/install it easily, so my cats c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Wonderful product (fish aquarium filter), But trying to get replacement parts is a nightmare no telephone number. I’ve left a message on their email no response. At this point in time, I would never... Vis mer
Had it about a year now & the entire UV light component stopped working entirely. (I’ve tried replacing the bulb) Also the little plastic lever on top that open & closes the water flow valve has compl... Vis mer
The parts came in a timely manner. There wasn't much communication as to when it shipped and trying to track it. I received it in good condition and it fit nicely on my canister filter. I'm so grate... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Amosijoy story began with a simple mission: to create products that make pets and their families happy. With more families raising pets in the city, noticed a gap in the market for pet products that were both functional and aesthetically pleasing. We set out to create a brand that would meet this need, and as a result, we are passionate about providing high-quality pet supplies to our customers.
Kontaktopplysninger
99501, Anchorage, USA
- support@amosijoy.com
- amosijoy.com
3,4
Middels
57 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 12 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love the cat window seat
I love the cat window seat! Delivered in a reasonable time and easy to assemble
8. desember 2025
item was as described
item was as described, fit correctly, just took longer than expected but would order again
4. november 2025
Excellent Customer Service
My daughter purchased a window perch from a secondary seller and it was missing some of the hardware. I contacted Amosijoy with my inquiry to purchase a new set of replacement hardware. Customer Service responded quickly and answered my questions. The product arrived quickly and was reasonably priced.
11. juli 2025
Excellent purchase!
I love this cat perch! It was easy to install and my cat immediately started using it. Everything from the purchase, shipping and quality of the product was great :)
7. juli 2025
Svar fra Amosijoy
Hi! We sent the shipping info to you on July 3. Please check your mailbox. You can find "Track Order" at the footer of our website and enter the tracking code to check the current logistics status.
Now, your package has departed the USPS Regional Facility at 18:21 on July 11.
The package still has not received a label
I have paid and the payment has been received. The shipping label still has yet to be printed.
19. juni 2025
Svar fra Amosijoy
Hi! We are so sorry that you can not find the Real-time information about the package. The international flight of your package has arrived in the USA on June 23.
We sent you the logistics email on June 18. And yesterday, we also explained that the reason why you only find the track stays still.
We mentioned two logistics providers in the shipping email: YunExpress and USPS. The tracking number of YunExpress displays complete logistics information, whereas USPS only shows logistics information after the package has been transferred from China to the United States. Therefore, you can only find that the USPS tracking number remains at the step of printing the label.
The system recommends that we fill in the tracking number of the USA local logistics provider. This might have led to the fact that you couldn't find any information about the shipment of the package in China.
Svar fra Amosijoy
Dear Ernie,
Your package was delivered in/at the mailbox at 14:18 on June 16. If you have any questions, please feel free to reach out to us.
You sent me the wrong quartz glass tube…
You sent me the wrong quartz glass tube the one I need is about 5or6 inches long the one you sent me is about 3 my model is a Amosijoy model epc-1000-uv how can I get the right one.
26. mai 2025
Svar fra Amosijoy
Hi, the glass tube cover you ordered is designed to protect the 5W bulb, which is compatible with the 172GPH-650L filtration tank. Before you place the order, you can choose the right size. About after-sales issues, please send an email to the customer service.
Package shipped and arrived on time
Package shipped and arrived on time. Appreciate tracking numbers for both sides of the ocean.
21. april 2025
Svar fra Amosijoy
Hi! Sorry for the delayed reply. Your item was delivered to the mailbox at 6:38 pm on April 12. Hope this helps you.
Had already purchased one… But I have…
Had already purchased one… But I have two cats… They were both so in love with it that I had to get another :-)
Very sturdy, and super easy to put together.
28. februar 2025
I’m still waiting for items to ship
I’m still waiting for items to ship. Send me the shit..
24. februar 2025
Svar fra Amosijoy
Hi! We delivered the package on February 23 and sent an email to the email address you left. Please check your email.
Great customer service! Quality products!
Customer service was quick to respond to my inquiry about shipping and then received item shortly thereafter. The window perch I purchased is loved so much by my cats, I bought another one!
13. februar 2025
Extremely poor customer support - Never received
I never received my order. I reached out to the company after an email arrived showing that my order had been left by my garage - it had not. I explained the situation to them, and they sent me a link showing that the order was delivered and that I should look at my garage. I again explained that I was home the entire day that it was delivered, I reviewed my entire home perimeter, mailbox, front & back door and spoke to my neighbors. No package. Since that email I've been ghosted - no responses. Very disappointed. I've ordered their product (4 cat window seats) through Amazon and have never had an issue. I thought I would support a small business and order replacement cushion directly from them. Never again. They took my money and gave me nothing in return. Incredibly disappointed. Would highly recommend that if you order their product do not order directly from them as they cannot support delivery of their product.
13. januar 2025
Svar fra Amosijoy
Hi! We reshipped the package for you on February 16th and showed the signing on February 22nd. We sent an email to the address you left. Please check your email.
Your cat needs this!
My cat loves this windows perch! I was shocked how fast it came and how easy it was to put together! I ordered a second one! Same experience! Jack loves looking out and he stays safe!
18. januar 2025
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