If I could choose no stars that would be the grade this warranty company deserves. They hide behind a technical service bulletin that is generic for many different type transmissions for various vehic... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
You must fight for repair. As a repair shop, American auto shield makes you fight for your customer, they will not pay proper rates as determined by standard industry guidelines but offer arbitrary... Vis mer
I am disappointed as many repair shops in VA will not work with Car Shield. Car Shield doesn’t pay the listed price for labor as stated in the policy. They pay an estimated dollar amount based on US N... Vis mer
The Representative Kay for towing service was very professional, explained the process and towing coverage. She contacted the nearest towing company within 5-7 mins of our call. Go Pro Towing reached... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 2002 and headquartered in CO, American Auto Shield (AAS) specializes in 3rd party administration, providing nationwide coverage and claims services for vehicle and home service contracts offered through dealers, agents, direct marketers, membership organizations and lenders. Our expertise, complemented by our strategic partnerships, allows us to develop and deliver products that provide superior coverage and service. American Auto Shield is a member of the Service Contract Industry Council (SCIC), an association that works with lawmakers across the country to develop fair and uniform regulation to protect consumers.
Skrevet av virksomheten

- Vision
- The first choice for service contracts.
- Mission
- To be recognized as the driver for innovation in our industry by delivering products and an experience our customers value.
- Core Values
- Integrity, Respect, Accountability, Innovation, Collaboration
Kontaktopplysninger
14033 Denver West Pkwy, Suite 200, 80401, Lakewood, USA
- 800.531.1925
- customersupport@americanautoshield.com
- americanautoshield.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Pleasant and very helpful.
The person dispatched was very helpful and pleasant. He was unable to give me a jump, but ended up giving me a tow.
Driver showed up on time
Driver showed up on time, tried to fix the problem but it wasn't what he thought it was, so he towed it to the nearest auto shop.
The tow truck was on time
The tow truck was on time, and driver was very courteous and informative.
On The Road Again
I was quite away from home and when I discovered I had a flat tire I almost panicked. Then I remembered I had Auto Shield which I had not used as of yet. I made the call. Everything was handled professionally, timely, and my service person Alex was very courteous and efficient. All my fears were gone and in record time I was on the road again. Thank you!
Great service
Provider showed up promptly heard my concerns as it was late at night. Very respectful and professional will request that company again.
Courteous & Professional
He was very courteous and professional. He called ahead to let me know he would run a little late, and kept me posted on his ETA. I truly appreciated that.
The tow truck driver was very pleasant and arrive within 15 minutes.
Customer Service rep was very helpful and understanding!
Arrived on time
Arrived on time . Driver was very polite and knew his job.Worked quickly .
SEA Towing did awesome job
SEA Towing did an amazing job assisting me in transporting my vehicle to the proper destinations
Fast and friendly service
Fast and friendly service. Really felt like he cared about my car and situation because he asked about what was wrong and what the problem was and then he reassured me he was in route
Everything
The driver was very respectful and good…
The driver was very respectful and good to talk to about the situation. There’s no problems with the service. Just wish you could’ve happened sooner than one hour and 30 minutes but it is what it is. Thank you very much will recommend you again in the future if needed.
The service from the company that was…
The service from the company that was provided to jump my car is always amazing on time courteous
Driver took care of everything
The tow truck driver name Steve
The tow truck driver name Steve
Was awesome so in the near future I request him all the time... Great person with awesome customer service skills
Excellent service. Short waiting time.
Short wait time.
The tow truck driver
The tow truck driver was at my home within 40 minutes and was able to quickly unlock my car. It was a greast experience!
Great service.
The person came in a timely matter and…
The person came in a timely matter and very friendly and helpful.
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