If I could choose no stars that would be the grade this warranty company deserves. They hide behind a technical service bulletin that is generic for many different type transmissions for various vehic... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
You must fight for repair. As a repair shop, American auto shield makes you fight for your customer, they will not pay proper rates as determined by standard industry guidelines but offer arbitrary... Vis mer
I am disappointed as many repair shops in VA will not work with Car Shield. Car Shield doesn’t pay the listed price for labor as stated in the policy. They pay an estimated dollar amount based on US N... Vis mer
The Representative Kay for towing service was very professional, explained the process and towing coverage. She contacted the nearest towing company within 5-7 mins of our call. Go Pro Towing reached... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 2002 and headquartered in CO, American Auto Shield (AAS) specializes in 3rd party administration, providing nationwide coverage and claims services for vehicle and home service contracts offered through dealers, agents, direct marketers, membership organizations and lenders. Our expertise, complemented by our strategic partnerships, allows us to develop and deliver products that provide superior coverage and service. American Auto Shield is a member of the Service Contract Industry Council (SCIC), an association that works with lawmakers across the country to develop fair and uniform regulation to protect consumers.
Skrevet av virksomheten

- Vision
- The first choice for service contracts.
- Mission
- To be recognized as the driver for innovation in our industry by delivering products and an experience our customers value.
- Core Values
- Integrity, Respect, Accountability, Innovation, Collaboration
Kontaktopplysninger
14033 Denver West Pkwy, Suite 200, 80401, Lakewood, USA
- 800.531.1925
- customersupport@americanautoshield.com
- americanautoshield.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
That were accurate fast and friendly
Prompt service
Great customer service
Great customer service, easy to work with, and willingness to help out with with whatever was needed
The driver was great everything went…
The driver was great everything went great it was all done in a timely fashion and everyone was very nice....
The driver was polite and struck up…
The driver was polite and struck up conversations with me. Very helpful with matters outside of towing.
Professional,timely and courteous young…
Professional,timely and courteous young man changed my tire, loaded the busted tire safely in the back of my car and helped me locate the jack in my new car.
UNEDUCATED AND DISTESPECTFUL
This is the claim department for Car Shield. Worst experience of my life. Cancelled my car shield today due to horrific customer service in the claim department. No communication, all call centers, never get the same person to talk to, DISRESPECTFUL adjuster to my mechanic on a 3-way call, closed my claim before they even moved forward. I would NEVER let this company do anything toward a claim ever again. As a single mom and it being the holidays I am appauld and disgusted by the customer service from all angels.
Fast and reliable
My car was damaged while being towed so…
My car was damaged while being towed so no I didn’t have a good experience
Informative....
The customer representative was very informative and knowledgeable. She was very helpful.
Fast and on time
It was A1 the custmer service was very…
It was A1 the custmer service was very nice and open to help and
The dispatch and towing was on time.
Brian
The gentleman was very helpful and friendly
They actually showed up earlier than…
They actually showed up earlier than projected. Very appreciated. They called to confirm service still needed. Very much appreciated. Service Tech very friendly and professional
I had no problem
I had no problem. Everything went well.
AWESOME DRIVER !!
The driver called to let me know that he was 10 minutes away, which was nice. He arrived on time and took time to get my Cadilliac on the flatbed tow truck. Very nice service!! Will use your company again and recommend you to my family and friends. Thanks.
They rocked!!!
They arrived quickly and went the extra mile to ensure our needs were met. I was very happy with the level of customer service I received.
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