Very tasty savoury and sweet items, as I know from buying them years ago. I stopped mainly because I couldn't find out what the ingredients are, and since I'm gluten intolerant I couldn't take the ri... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First time ordered, had a bit hiccup about confirmation but later on everything went very smoothly.( Ambala sweets are the only one for me if I’m having a craving of Asian sweet) thank you😊
I would actually give zero stars. On 15 May, my Dad’s 92nd b’day I bought sweet and savoury items from Ambala, Swindon. During the celebrations, I nearly broke a tooth as I bit into a stone in one o... Vis mer
Well u delivered on time and got one delivery I got a email confirmation for the second one there was no email both delivered on same day to different addresses So I ended up emailing you to see if u... Vis mer
3,8
Bra
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Bought a tin of mixed mithai as a gift…
Bought a tin of mixed mithai as a gift for friends. They were overjoyed as always. Fresh, delicious treats. Easy to place the order and always quickly delivered, without any problems. Never order from anywhere else now.
14. mai 2026
Svar fra Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Excellent products,excellent service.
14. mai 2026
Svar fra Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Product leaked
Product leaked- found the quality to be dry and not as sweet (mixed box dry and wet) when I gave feedback earlier I was asked what shop then nothing further….
5. mai 2026
Svar fra Ambala
Hi Liyanah,
We are extremely sorry to hear about your experience and disappointed to learn the product did not meet our usual standards.
Please accept our sincere apologies for the inconvenience caused. Your feedback regarding the leaked product and quality concerns has been noted, and we will escalate this matter internally with the relevant team for further investigation.
Thank you for bringing this to our attention.
Kind regards,
Cake Box Support Team
Excellent Mango Barfi
Wide selection of barfi, the mango 🥭 barfi is excellent, so also the gajjar (carrot) halwa.
Expedient service and delivery.
5. mai 2026
Absolutely beautiful products
Absolutely beautiful products. I have ordered from them many times, never been disappointed.
High quality ingredients, all super fresh and absolutely delicious. Very quick delivery as well.
Highly recommended.
12. mai 2026
Mixed mithai
I have ordered online first time. Mithai was good. But ordered mixed boxes. I like some and some mithai didn't feel fresh.
12. mai 2026
Svar fra Ambala
Dear Soni,
Thank you for taking the time to share your feedback with us.
We’re really sorry to hear that some of the mithai in your mixed box did not feel fresh. This is certainly not the standard we aim to provide, and we understand how disappointing this must have been, especially as it was your first online order with us.
We truly appreciate you highlighting both the positives and the areas where we can improve — feedback like yours is very valuable and helps us enhance both our product quality and overall customer experience.
Please be assured that we have escalated this matter to the store team. They will review and investigate this thoroughly to understand what may have gone wrong and to ensure improvements are made so that this does not happen again.
Thank you once again for your feedback, and we hope to provide you with a much better experience next time.
Warm regards,
Cake Box Customer Support Team
The driver said he tried to deliver
The driver said he tried to deliver. However, my father was in all day waiting for his birthday gift. So, I then added to the options to leave in the front porch the next time he delivered. Again, driver messaged to say nobody in which again, was not true and he did not leave in the porch. Now I have paid for the sweets and the delivery and received nothing. Am disgusted that driver has lied about nobody being in.
8. mai 2026
Svar fra Ambala
Hi Debbie,
We’re very sorry to hear about your experience and understand how disappointing this must have been, especially as it was intended as a birthday gift for your father.
We sincerely apologise for the inconvenience caused. This matter is being escalated with the management team for further investigation.
Kind regards,
Cake Box Customer Service Team
Missing item and lack of quality
Missing item and the rest that arrived was dry and not fresh at all. Looks like Ambala standards have slipped over the years
11. mai 2026
Svar fra Ambala
Thank you for your feedback Nadim. We are very sorry to hear about your experience.
We have escalated this with the concerned team, and they will be looking into the matter further.
Kind regards,
Cake Box Customer Support
The sweets are delicious
The sweets were delivered on time, beautifully packaged and they all taste delicious. They remind me of my time in Pakistan and India. Thankyou.
11. mai 2026
Prompt delivery
Prompt delivery, carefully packaged
However savoury snacks sent had a very short expiry date which would put me off buying more packets at a time
11. mai 2026
Super helpful staff.
Super helpful staff.
So glad you’ve got a shop in Swindon!
I shall be a regular customer for sure.
11. mai 2026
I ordered garlic sauce which they…
I ordered garlic sauce which they stopped doing it i dont know why its on the website plus there was no way to get a refund.
3. mai 2026
Svar fra Ambala
Hi Imtiaz,
We’re sorry to hear about your experience and the inconvenience caused regarding the garlic sauce order. We understand your frustration, especially as the item was still showing on the website and there was no clear refund option available.
We will share this feedback with the relevant team to review and improve the customer experience going forward.
Kind regards,
Cake Box Customer Service Team
We had outstanding service by Amash…
We had outstanding service by Amash Chaudhary at Ambalas Ilford. He was so efficient, helpful and made buying experience so effortless. The way he prepared the box of sweets, the advice he gave regarding how to get the best out of food and whole service was top notch! Thank you so much Amash, no one has given us this level of service at Ambalas and we will only come back because of you :)
9. mai 2026
Anmeldelse skrevet uten oppfordring
I am extremely disappointed with the…
I am extremely disappointed with the service. Ambala ruined my event by not providing packaging with the mithai I ordered . I even complained customer service did not do anything to redress this situation.
Not using their services again and would recommend to use other confectioners as they would provide full service.
5. mai 2026
Svar fra Ambala
Dear Fareen,
Thank you for taking the time to share your feedback with us.
We are truly sorry to hear that your experience did not meet expectations and understand how disappointing this must have been, especially for an important event. We always aim to provide both quality products and a positive customer experience, so we regret that you felt let down on this occasion.
Your comments regarding the packaging and the support you received from customer service have been noted and will be shared with the relevant teams for review, as customer feedback is extremely important to us in helping improve our service standards.
We sincerely appreciate your honesty and the opportunity to look into this further.
Warm regards,
Customer Support
Keep it up Ambala!
So far the sweets I have tried have been faultless. Gulab Jamun, Cham Cham and the chocolate barfi tasted fresh. I am hoping that the freshness will last for the next few days.
The sweets were well packed.
8. mai 2026
Item not delivered
Item not delivered. DPD tracking useless. No way to contact and get this resolved. I guess if you want to throw money down the toilet use this service.
7. mai 2026
Svar fra Ambala
Thank you for your feedback.
We are very sorry to hear about your experience and sincerely apologise for the inconvenience caused regarding your delivery and the tracking updates.
Please be assured that we have raised this matter with the concerned team, and they will get back to you with an update as soon as possible. We understand your frustration and are sorry for the inconvenience this has caused.
Once again, we apologise and hope to resolve this for you soon.
Kind regards,
Cake Box Customer Support
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