AMARA Anmeldelser 1 391

La prima ed ultima volta che faccio un acquisto presso il Vostro sito.Tre settimane e ancora devo ricevere l ordine,non avete mandato nessuna email di conferma,avete numero di telefono inesistenti dove non risponde mai nessuno.Sito sconsigliati siamo agli acquisti

This company is dreadful. I purchased two swimsuits, which looked very nice on the website. When they arrived, they were badly made and of very poor quality. One of which I couldn’t even wear due to its dreadful workmanship. I asked to return it. No response. Eventually after several emails they said I needed to pay £10 to send it back or keep it and they’d give me a discount, which reluctantly I agreed to. They told me the discount had been initiated, 4 weeks later I’m still waiting. They are no longer responding to my emails. Disgraceful company and shouldn’t be allowed to trade.

Assolutamente da non acquistare in questo sito.Il materiale è scadente il.colore è differente.Ho chiesto il reso mi hanno risposto che loro non coprono pe spedizioni di reso in Asia e che mi offrono il 10% di rimborso senza restituire la giacca che ho pagato ben 80 euro ma ne vale 5.Esperienza negativa non comprerò mai piu nulla!!!

I ordered a dress but in error I ordered two the same.
When they arrived, the material was cheap and poor quality.
I was offered a 15% refund which I didn't accept.
I paid the postage to return them to China but it remained in their customs hold for weeks and then four months later, the items were returned to me!
Absolutely shocking customer service, please DO NOT buy from Amara London (which is actually in China).
Their clothes look good on the website, but in reality, they are cheap and badly made.

This is fraud website. It says Amara London but its in China. I bought trousers that turned out to be of horrible material quality and I had mistakenly ordered 2. As soon as I realised I have ordered 2 even before rhey could have dispatched it when I raised it with them online they said it had already been dispatched which was a lie and that I can return it once it reaches me. They never mentioned how painful returning would be. I had to post it to China and incur postage for that. I did that in July. The parcel remained unclaimed in their customs department and has been sent back to me now in October. Such utt3r rubbish and no trace of compensation or refund. Please save your money your time and your peace of mind. Stay as far as you can away from this fraudulent website.

DO NOT BUY FROM THIS COMPANY. Total scam.

Bought two pairs of shoes in march. Utter plastic. Nothing like picture. Sent back to china for full refund in May for £29. Returned back to 3 months later as I believe the china address is non existent. Package held in customs for months. I’ve checked and any company selling in the uk is subject to consumer rights, which includes the right to return goods and get a refund within 14 days. This company totally ignores their obligations. I bought from Amara London but this company operates from China. I am now contacting Trading Standards to try and stop this disgusting behaviour happening to others.

No refund as yet. Returns should be to UK warehouse

We purchased items from this company
Haven’t reviewed this company before purchasing..no contact information
Poor customer service no items received I will be asking bank and our solicitor to assist with our missing payment they have received.. Please do not purchase from this company time and costly to yourself trying to resolve your issue and money back

Absolute joke this site. Ordered an item £34 which took almost 4 weeks to arrive but didn’t fit so had to email to try and return. They offered me a refund if I track and traced the return at £24 or a 15% refund and keep the item that doesn’t fit. Site said money back guarantee and hastle free returns!!!! Would never use this site again. Very disappointed.

Ordered a swimming costume. Took over 2 weeks to arrive. Came from China I foolishly thought ( Amara London) it was coming from London. The quality and fit was very poor and the colour not as advertised. I asked for a full refund to return the item. They did everything to dissuade me. To return the item you have to use Royal Mail track and trace which was £16. The swimsuit cost £31. I decided not worth paying £16 incase this was not repaid. I am left with a swim suit that doesnt fit. Please do not use this company. I have since read their reviews which are appalling. I cant believe this company can be allowed to continue trading.

Ordered a dress. Wrong dress arrived. Contacted customer services who told me I could choose another dress or a different size at my cost. After multiple emails of stating I wanted the dress I ordered the told me I could return the dress at my cost £20 (cheapest way) and I would get a 5% refund for their inconvenience. I don't know how many times I advised it was not my fault that they sent me the wrong dress. I even sent them photos of the dress I ordered from their website and photos of the dress they had sent which was completely different with the exception that the colour was right but they refused to accept the return postage cost as the returns policy says its up to the buyer if they don't like the item. They then offered me 10% refund but which point I was loosing the will to live because they just didn't get what the issue was so I accepted the 10% and then they had problems issuing the 10% and sent 3% instead because there is a charge on my end for them sending the refund.
This is very clearly a scam company that shows nice things which you buy but then blames you for there mistakes.
Avoid at all costs.

Product poorly made and does not fit.
Company based in China not UK.
Requested refund and was offered another swimsuit if paid £10 postage!!
To return item you have to send it to China at your expense.
Please DO NOT buy from this company.
Customer Service is zero. They have your money and you are left with an item you cant wear!!
I have contacted Trading Standards as this should not be allowed

Any company selling in the UK is subject to consumer rights, which includes the right to return goods and get a refund within 14 days. This company totally ignores their obligations. My wife ordered a swimsuit and it did not fit. To get a refund she is told she must send it back to China. She didn't buy it from China. She bought it from Amara London and is entitled to a return the goods to them and get a refund. We are now contacting Trading Standards to stop this unacceptable conduct.

Purchased a swimsuit from them. Too baggy round top of leg. Emailed 4 times trying to return. It will cost me money to return to china registered which will most probably be a scam.
They will offer me a refund if £5.49 yes c£5.49 when the item was £40 . Do Not But From This Company RIP OFF

IVE BEEN CHEATED AGAIN
I cant believe i didnt read the reviews before ordering. Rubbish items, badly made, and the returns policy is a joke., Another expensive learning curve

I thought they were London based, so a return wouldn’t have been a problem.
The sizing was way out, far too small in the bust.
I asked for a different style, which they kindly agreed too, but a £10 cost for postage.
I won’t use them again.

I naively bought a dress on-line thinking that if it didn't fit I could simply return it.
The dress wasn't nice at all - nothing like the picture on the website, ill fitting and very unflattering!
When I tried to return the product I got several emails telling me that I should keep it and they would give me discount on a further purchase ! They also offered me 15% back not to return it at all
Returns for Amara London are to China - postage cost for a £35 sale dress is £26
I will give it to charity
I would strongly recommend avoiding this site
Elspeth Docherty

Ennesima esperienza negativa. Ordinato, pagato, poi il solito messaggio: "Non disponibile".
Ma se non avete il prodotto, perché lo mettete in vendita? Gestite sito, WhatsApp e Facebook senza sapere cosa avete realmente in magazzino.
Quando finalmente arriva qualcosa, la qualità è imbarazzante. Materiali scadenti, cuciture approssimative. Una volta erano migliori.
Zero assunzione di responsabilità, sempre colpa di altri. Un po' di professionalità non guasterebbe.
Cercatevi un negozio più serio, questo non vale il tempo perso.

Don’t buy anything from Amara London!
Dreadful products, zero help when trying to return.

This is for Amara-London which I have found out is a scam website. They say based in London , British designed and made but are in fact from China
Ordered two swimsuits with patented sculpt weave material for £59 ( RRP is £99 each)
2/4 days delivery turned into 16 days and from China not UK
Items were poor quality and fit and when I checked label it was identical to that from TEMU. Went on Temu site and found exact swimsuit at £6.99
No contact phone number but emailed my disappointment … received a chance to exchange for a different size at a cost of £9.99 and I can keep the original … obviously not even took any notice of my email. I have declined and asked for a full refund . I have also been onto trading standards as there website looks great but everything it claims it untrue. (There is an amara which sells homeware based in London so beware . ) As they are not registered and are based in China trading standards have no jurisdiction so I’m now trying my bank for a charge back
Please do not deal with them!!!!