Alpinestars Anmeldelser 

innanzi tutto i prodotti sono da segnalare come Eccellenti, perche' sono comodi di ottima fattura e si possono sfruttare anche le buone offerte che propongono.

Toller Service was Lieferung und Austausch auf andere Grösse betrifft. Qualität der Ware von Alpinestars ist unvergleichlich von höchster Qualität in Design und Verarbeitung. Einfach perfekt.

I ordered an $805 helmet from Alpinestars, it was too small, they allow returns, but you have to pay for it. I ended up paying UPS $110.00 (their cheapest with insurance), so basically it costs you $110 just to try on a helmet....I will never give Alpinestars another penny of my money.

Todo muy fácil
Para cambiar artículos buena comunicación rápido y siempre informado
Gracias

Now been 3 days waiting for a human to contact me to arrange how to send parcel back for a refund as I don't have a printer. Seems like they completely refusing to comply. Would not buy anything from this company again. Simple fact I am now 225 pounds out of pocket. Due to alpinestars selling smaller clothes than they tell you and refusing to speak to me for a refund. Day whatever it is now, ups are refusing to pick up the item and alpinestars is refusing any contact so will be now ringing a solicitor as this is disgusting behaviour

Échange facile et livraison rapide service client à l'écoute

Avoid at all cost! I Ordered an item that was well too small and used the returns to get a refund and order a larger size.
I returned the item over 1 month ago and still haven’t received a refund. Customer service communication is non existent, either not responding or providing a generic AI response.
I have now escalated via buyer protection to try and resolve. Very poor for such a well known brand. I would not use this brand or company again.

Reso semplice da effettuare e bonifico ricevuto in tempi brevissimi

Pacco predisposto al reso, sito molto fruibile per info reso con UPS. Rapido, veloce, rimborso immediato. Considerando che il tutto è avvenuto a cavallo delle festività natalizie, eccellente direi.

Les produits sont de qualité, et top depuis des années. Ils me correspondent bien. J’ai déjà eu à faire à leur service client qui est vraiment réactif et efficace. Ne changez rien ;)

Thinks a SCAM company. How can you describe yourself as “premium” when you don’t even have humans on your help desk?

One month waiting for my £300 order and nothing. No updates, no one replies to emails, nothing. I’ve been ghosted by this “premium” company after handling them £300. Judging by the amount of reviews with the same issue, this is being done deliberately.

I will never use them again.

I have never received my order to this day. They initially told me they would get back to me within 14 days, but instead you’re left having to email them repeatedly without getting any clear or useful response. It has now been over a month and I am still without my package, and they also refuse to refund my money.

Very disappointing service.

Spedizioni velocissime, servizi di reso facile, veloce e intuitivo, consigliato

Effettuato reso per taglia non adatta, servizio comodo, rapido. Ricevuto rimborso in pochissimi giorni. Tutto perfetto!

Bought a jacket and wanted to try it out, but it turns out I have to pay for the return shipping label. Their return policy is outdated. When I called customer service, the lady wasn’t interested in helping at all. She basically said, “This is it — either ship it back at your own cost or drop it off yourself.” I won’t buy from or support this brand moving forward. Dainese all the way.

The most disgusting customer service I’ve ever experienced and thieves as well!! Paid £7.99 for postage ( which is outrageous I might add!) for a pair of gloves to be delivered, except UPS didn’t deliver, they didn’t attempt to deliver and I had to chase around town trying to find my parcel which was dumped at a petrol station! Emailed them saying it wasn’t delivered and requested my £7.99 back, after many emails back and forth I was basically accused of being a liar and I’m still out of pocket! Absolutely shocking customer service, very rude and very overpriced in my opinion! Avoid avoid avoid!

La mia compagna mi ha regalato le scarpe Alpinestars SMX S Stivali da Moto Adulto arancione molto belle esteticamente mi piacevano tanto scarpe che sono costate quasi €200 su Amazon ma dopo un mese ecco il problema della pessima costruzione, il laccetto superiore con l'attacco in velcro che tiene il cordino che stringe le scarpe, continua a staccarsi è davvero problema, anche perché il velcro non è fatto per attaccarsi e staccarsi più volte ogni giorno, quindi mi ritrovo un paio di scarpe inutili delusione, le ho portate pure dai cinesi per cambiare il velcro Ma il problema resta sempre quello, il sistema di costruzione di progettazione è pessimo, per un marchio che si vanta di essere al top, mi spiace non poter pubblicarvi le foto Ma se c'era il link le avrei pubblicate

Ottima esperienza, ho acquistato dei guanti per il mio compagno e gli sono piaciuti molto