I first invested with UPMA (now Alpine Gold) 10 years ago and continue to invest with them. I think they offer a nice product. That said, some of the changes they've made in the past few years have be... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I’ve never experienced any issues with placing orders. Always fast with shipping and receiving my items. Every package I’ve ordered has arrived safe and secure. I always order from alpine gold simply... Vis mer
Everyone that I have made contact with has been friendly and open to solving any issue I may have had. I really appreciate the level of customer service, feels more like family. Love the new updated i... Vis mer
Pam and Kristin did a fantastic job guiding me step by step through the process of rolling my TSP account into a Roth IRA in gold and silver. There where idiosyncrasies and timing delays which they ma... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
The leader in sound money solutions, offering the most efficient and affordable ways to use your precious metal investments as money. With dedicated IRA support, a linked debit card, and 0 % buy/sell spread, Alpine Gold Exchange leads the industry in access and white glove treatment.
Kontaktopplysninger
333 S Main St. , 84004, Alpine , USA
- 801-770-2565
- info@alpinegold.com
- alpinegold.com
4,6
Enestående
166 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Robin was awesome!
I met with Robin and she was extremely helpful and friendly and helped me setup my Alpine Gold account. She was knowledgeable in answering my questions and she came highly recommended by family. I look forward in growing my portfolio and I’m off to a great start now.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Thank you for sharing your experience, Richard! We’re happy to hear Robin was able to assist you and make the process smooth and informative. We’re excited to have you with us and look forward to supporting your portfolio growth!
Service was great
Service was great, staff was friendly and helpful.
11. mars 2026
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Svar fra Alpine Gold Exchange
Thank you so much, JT! We appreciate your service.
So what's the deal with UPMA raising…
So what's the deal with UPMA raising their rates!!! I sent in physical metal for deposits three different times last year. EACH TIME THE DEPOSIT FEE PERCENTAGE WENT UP! They didn't broadcast that they were going to change the rate. I'm glad that I only threw in a few hundred dollars instead of thousands. And to everybody else out there, WATCH OUT! It will probably make changes that will hurt you too.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Thank you for sharing your feedback. Pricing associated with deposits can vary over time, as it is influenced by market-driven premiums that may fluctuate. All applicable fees and pricing structures are disclosed in the documentation provided at the time of account signup.
We are available to review account-specific details and provide clarification. Please reach out to our team directly for further assistance.
good customer service
time spent with my wife and I explaining operations and making an appointment for further action
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Thank you for the review, Isabel! We’re glad we could walk you through the process and help with the next steps.
The process was very easy and fast to…
The process was very easy and fast to exchange goldbacks. They have very good customer service and Austin made the experience very smooth.
26. februar 2026
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Svar fra Alpine Gold Exchange
Thank you for the great review, Anthony! We're glad the exchange process was quick and easy, and that Austin helped make the experience smooth. We truly appreciate your support!
Why weren't we informed of an 8% jump…
Why weren't we informed of an 8% jump in Legal Tender Service between August 2025 to December 2025? A $700 unexpected fee is outrageous! This has also happened to some of my friends that are using UPMA. I might not ever try to use their services again.
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Thank you for your feedback. Our fee structure has been in place for several years and reflects prevailing market conditions. If you are referring to premium pricing, please note that premiums fluctuate in response to market rates. All applicable service fees are clearly disclosed in the account documentation signed at enrollment.
We are committed to transparency and ensuring our clients have access to this information at any time. We would appreciate clarification regarding the “Legal Tender Service” fee you mentioned, as we do not have a fee by that name.
We encourage you and your friends to reach out to our team directly. We would be happy to review your account details, provide clarification, and address any questions or concerns you may have.
Jeffry has been so helpful every time I…
Jeffry has been so helpful every time I have a question
My husband and I are new to buying Gold and Silver, Jeffry has been a good teacher and very patient!
27. januar 2026
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Svar fra Alpine Gold Exchange
Thank you for sharing your experience, Michelle! We love helping new clients feel confident when buying gold and silver, and we’re glad you felt well taken care of.
I had a great experience thanks to Jeffery
I had a great experience thanks to Jeffery. He assisted me over the phone and made sure my request was handled thoroughly and professionally. He was patient, clear, and genuinely helpful throughout the entire call. Everything was taken care of adequately, and I felt confident and satisfied by the time we finished. Excellent customer service, thank you, Jeffery!
26. januar 2026
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Svar fra Alpine Gold Exchange
We’re grateful for your thoughtful feedback and are glad you had a positive experience!
They have always been very kind and…
They have always been very kind and professional.
23. januar 2026
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Svar fra Alpine Gold Exchange
We really appreciate you sharing this! Providing a kind and professional experience every time is important to us, and we’re grateful for your support.
The people are very happy to help…
The people are very happy to help explane Goldbacks.
29. desember 2025
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Svar fra Alpine Gold Exchange
Thank you for your review, Sarah! We’re glad our team is always happy to help explain Goldbacks. Education is always a top priority for us.
Calling Alpine Gold Representative
I wanted my wife, son, and daughter to have access to my UPMA account in case I die. I was able to accomplish that today.
Thanks to Robin Devey & Dave at Alpine Gold Utah."
21. januar 2026
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Svar fra Alpine Gold Exchange
Thank you for sharing this, Byron. We’re honored to assist clients in taking proactive steps to protect and provide for their families.
Found out about Goldbacks a few years…
Found out about Goldbacks a few years ago on a vacation in Wyoming. And now am enjoying collecting them for my kids and my new granddaughter. They look forward to them for Christmas presents.
Wonderful staff at Alpine Gold, especially Robin!!
22. januar 2026
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Svar fra Alpine Gold Exchange
Thank you for this wonderful review, Lisa! It’s so special to hear that Goldbacks have become part of your family’s traditions. We’re honored to play a small role in helping teach the next generation about sound money. We’ll be sure to pass your kind words along to Robin!
Great service very informative
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Thank you for your review, Jared!
Robin was a great guide to help us…
Robin was a great guide to help us learn more about precious metals
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
We love hearing this! Robin does a great job making precious metals easy to understand, and we’re so glad you had a positive experience. Thanks for stopping by!
The folks at Alpine gold exchange have…
The folks at Alpine gold exchange have always been super helpful! I would recommend that anybody take their advice on managing wealth!
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Thank you for the recommendation, Ryan! Our goal is always to provide honest guidance and helpful education when it comes to managing and preserving wealth. We’re grateful for your support!
I was just a walk in trying to cash in…
I was just a walk in trying to cash in some gold I was approached by Robin devey She is very friendly and very knowledgeable instead of me cashing in all my gold I ended up depositing it and walked out as a member thank you Robin you are amazing.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Thank you so much for stopping in and for sharing your experience, Faybein! We’re happy to hear Robin guided you through our services and made the process easy. We appreciate you choosing to become a member, and we’re always here to help!
ALPINE GOLD and the UPMA ARE A BLESSING
ALPINE GOLD and the UPMA are a blessing to those of us who understand the true meaning of what constitutes authentic money as stated in the US Constitution. I have been working with them for a few years now. Alpine and the UPMA have done an exemplary job in creating a business banking system that speak to these needs. Members are attentive to the needs of their clients and customers, I can call directly or send an email for immediate response. Because it is substantially co-operative its interactive design is unique among banking systems or financial institutions. Their TRUST feature adds extra security and a stronger feeling of institutional reliability. Their Debit card is fantastic as is their many means and ways to capitalize on one's investment. They offer an array of monetary components such GOLD DOLLARS, GOLD BACKS & SILVER DOLLARS. For me the outstanding feature is that your account holdings are calculated in percentage oriented increases and NOT dollar to dollar increases. You can buy directly from Alpine to fund your account or like any bank walk or send your funds in directly. There is SO much I could go on and on! But for the times we are entering Alpine and the UPMA are my choice for a prosperous and elevated future for our Money. God Bless.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Wayne, thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly grateful for your continued trust in Alpine Gold Exchange.
It means a great deal to hear that our commitment to sound money principles, responsive service, and secure, member-focused systems has made a meaningful impact. We strive to build long-term reliability, transparency, and confidence in real money.
We’re honored to be your choice as you plan for the future and appreciate the opportunity to continue serving you. Thank you again for your support and kind words.
I thought UPMA was a neat idea when I…
I thought UPMA was a neat idea when I signed up. I used to trust them but now I don't. Two years ago, they applied an unannounced additional deposit fee (6% extra) on one of my deposits. Back then they were nice enough to call me, apologize and refund the extra charges. A couple of months ago, they charged extra again without announcing increased charges. This time an EXTRA 8%! They haven't called to apologize and fix it this time!
Also, it now takes way too long to do an ACH purchase than it did a couple of years ago. They keep making changes that really mess things up for me.
9. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
Thank you for taking the time to share your experience. We’re sorry for the frustration this has caused and understand how important transparency and consistency are.
To provide some clarification, ACH purchases previously required up to 60 days to fully clear. Today, that timeframe has been significantly reduced and typically clears within 2 business days, allowing members faster access and execution.
Regarding pricing, precious metals are tied directly to live market rates, which fluctuate continuously. While we strive to communicate all fees clearly and in advance, changes in market conditions can impact pricing beyond our direct control.
If you ever have questions or concerns, our team is always happy to help. We truly appreciate your business.
Nice piece for collecting
Don't have a bunch of money so I ordered the Arizona 1/2, 1, 2, and 5 to start. They are very nice. Love the artistry on them and own a little gold. Nice collectors piece.
28. november 2025
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Svar fra Alpine Gold Exchange
Thank you for purchasing with us! Owning real gold has never been easier. We appreciate your support, William.
The personal service and wBest bullion sourceillingness to…
The personal service and willingness to answer my many questions. I love coming here as a treat to myself when I make a bonus!
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Alpine Gold Exchange
We’re honored by your kind words, Roger. Creating a welcoming, attentive experience is always our goal, thank you for choosing us!
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