Alpine Gold Exchange Anmeldelser 

166
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I first invested with UPMA (now Alpine Gold) 10 years ago and continue to invest with them. I think they offer a nice product. That said, some of the changes they've made in the past few years have be... Vis mer

Vurdert til 5 av 5 stjerner

I’ve never experienced any issues with placing orders. Always fast with shipping and receiving my items. Every package I’ve ordered has arrived safe and secure. I always order from alpine gold simply... Vis mer

Vurdert til 5 av 5 stjerner

Everyone that I have made contact with has been friendly and open to solving any issue I may have had. I really appreciate the level of customer service, feels more like family. Love the new updated i... Vis mer

Vurdert til 5 av 5 stjerner

Pam and Kristin did a fantastic job guiding me step by step through the process of rolling my TSP account into a Roth IRA in gold and silver. There where idiosyncrasies and timing delays which they ma... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gull- og sølvhandel

Skrevet av virksomheten

The leader in sound money solutions, offering the most efficient and affordable ways to use your precious metal investments as money. With dedicated IRA support, a linked debit card, and 0 % buy/sell spread, Alpine Gold Exchange leads the industry in access and white glove treatment.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

166 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 85 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(166)

66 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My financial advisor highly recommended…

My financial advisor highly recommended Alpine Gold. I became a member in 2022. I had wanted to invest in physical gold for a while. As far as I know, this is the only company the has a 0% buy sell spread. I invested in goldbacks because of zero storage fees and the monthly lease program.

Kristin Selbman is my IRA specialist. She also assists with my non IRA account. She has always been helpful and responsive. I'm so happy to be out of the stock market. This is the best decision I have ever made!

11. august 2026
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Thank you for sharing your experience, Cynthia! We’re so glad to hear that Kristin has been able to help with both your IRA and personal precious metals accounts. We truly appreciate your continued trust in Alpine Gold.

Vurdert til 5 av 5 stjerner

The best place to put your savings We have been using Alpine Gold Exchange…

We have been using Alpine Gold Exchange for 3 years. We love with Robin she is so helpful and explains everything so well. We will continue to use them for our purchases of gold.

21. juli 2026
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Three years of support is something we don't take for granted. Thank you for your thoughtful review, Carolyn!

Vurdert til 5 av 5 stjerner

Robin at the Provo Alpine Gold Exchange

Robin at the Provo, Alpine Gold Exchange, helped me and my 10yr old son gain a better understanding of the Goldback and how it functions in our community. We have exchanged dollars for gold and back again to educate myself and the next generation of gold currency users. Thanks so much for taking the time to introduce us to Goldbacks!

7. juli 2026
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Helping customers understand Goldbacks is one of the most rewarding parts of what we do. Thank you for sharing your experience with us, Keith!

Vurdert til 2 av 5 stjerner

Artwork and the USA

The Goldbacks in its artwork represents a new age ideology rather than what one would think it would display: our founders. If the art represented our states' founders and not the emphasis on a goddess religion, it would grow and sell exponenentially. AGE seems to be turning its back on the Democratic republic and going rogue so it will remain a niche market rather than movement toward a gold standard. The rules change frequently. Buyer read the fine print.

4. juli 2026
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Svar fra Alpine Gold Exchange

Alpine Gold Exchange is an authorized distributor of Goldbacks and is not involved in their design or production. The artwork and design decisions are made by Goldback®. If you have feedback regarding the artwork, we encourage you to share it directly with Goldback, as they oversee the design of the product.

Vurdert til 5 av 5 stjerner

Fantastic company

My first time coming in. Everyone was welcoming and friendly. They walked me through the process to sell some of my precious metals. Also explained the services they offer. I will be coming back.

2. juli 2026
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Thank you for taking the time to share your experience, Wendy. We're looking forward to your next visit!

Vurdert til 5 av 5 stjerner

Robin was very helpful

Robin was very helpful. She was able to answer all my questions. I trust her.

1. juli 2026
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Svar fra Alpine Gold Exchange

Knowing you left feeling informed and confident means a great deal to us. Thank you for your review!

Vurdert til 5 av 5 stjerner

Wonderful experience

Had a wonderful meeting with Robin today. She was very helpful and knowledgeable. She helped me set up my account.

1. juli 2026
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We're so glad Robin could help you get started, Melanie. We look forward to being here whenever you need us.

Vurdert til 1 av 5 stjerner

Dealing with Alpine Gold Exchange felt…

Dealing with Alpine Gold Exchange felt less like a reputable precious metals broker and more like a shady carnival booth. It is an endless loop of: fees for this, verify that, another hidden fee for this, you can't buy what you actually want, and "you need to do this step first." Every single interaction feels designed to move the goalposts and extract more cash out of your pocket before you even see a single ounce of metal.
To top it off, their customer service is absolutely atrocious. Instead of helping clear up their confusing guidelines, the staff was incredibly hostile and accusatory—treating me like I was doing something wrong just for trying to navigate their bizarre system.
Worse yet, the entire website feels like a massive trap to trick you into rolling over your IRA just so they can drain it in administrative fees. If you want a straightforward, transparent transaction without a toxic customer support experience and a constant bait-and-switch routine, look elsewhere. Absolute headache. Avoid.

23. juni 2026
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Svar fra Alpine Gold Exchange

John, one of our core tenets is transparency. Our products, account options, and all applicable fees are clearly disclosed throughout the account setup process, and our team is available to answer questions every step of the way. Not bots, not AI, but real people based here in the U.S.

After reviewing all messages, phone call recordings, and transactions related to your account, our team reached out to confirm that your order was for physical Goldbacks, not a lease account, and explained the available options. Once a dispute with your financial institution was initiated, we paused further action while that process proceeded.

We remain committed to providing clear communication, transparency, and professional service to every customer. We appreciate you giving us a chance and hope to regain your confidence. Should the dispute process conclude, we'd welcome the opportunity to answer any remaining questions and assist you further.

Vurdert til 5 av 5 stjerner

Robin was so much help to us as first time gold buyers

Robin was so much help to us as first time buyers of gold backs. Spending the time to go over the different options we had and going over the pros and cons of each option thank you so much we look forward to trading with alpine gold and silver for many years to come

9. juni 2026
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Rick, we're thrilled to hear Robin made your first experience such a positive one. We appreciate your kind words and look forward to serving you for years to come.

Vurdert til 5 av 5 stjerner

Robin Devy/ Alpine Gold

Robin Devy was so helpful answering all our questions for investing in goldbacks. She was very patient with us. We really appreciate her.

9. juni 2026
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Svar fra Alpine Gold Exchange

Helping customers understand their options is an important part of what we do. We're glad Robin could be there to help.

Vurdert til 5 av 5 stjerner

Rollover Assitance

Pam and Kristin did a fantastic job guiding me step by step through the process of rolling my TSP account into a Roth IRA in gold and silver. There where idiosyncrasies and timing delays which they made me aware of in advace - always nice. Feeling much better to now have retirement savings outside the fiat US$.

2. juni 2026
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We're grateful you took the time to share your experience. It's wonderful to hear you felt informed and supported throughout the process.

Vurdert til 5 av 5 stjerner

super helpful

super helpful dould not have accomplished my order without her great support.

3. juni 2026
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Svar fra Alpine Gold Exchange

Your success is important to us. We're glad we could help!

Vurdert til 5 av 5 stjerner

Been with them from 2018

Been with them from 2018, have participated in an audit and visited the vaults and verified the stored gold and silver. Continue to to purchase and use their services regularly. Always great service.

3. juni 2026
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Thank you for being a valued customer since 2018, Paul. We're honored to have earned your trust and look forward to serving you for years to come.

Vurdert til 5 av 5 stjerner

this was a great experience and a good…

this was a great experience and a good idea on how to spend gold. thry were super helpful and actually know whst theyre talking about

13. april 2026
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Kevin, we're grateful for your review! It's great to hear our team was helpful and made your experience a positive one.

Vurdert til 5 av 5 stjerner

Great experience

Great experience! Great customer service. Staff very knowledgeable and didn't rush me in or out. Appreciate them!

26. mars 2026
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Heather, we truly appreciate you taking the time to share your experience. It was a pleasure serving you!

Vurdert til 1 av 5 stjerner

I wish I could give a zero

I wish I could give a zero.

Some of my friends sent their silver to be deposited into their UPMA account. They felt the deposit fee UPMA charged was reasonable. So I thought I would do it too. But when I did it, they took out almost twice as much percentage wise as they did from my friends a few months earlier. So I haven't sent any more in since... likely will never do business with them ever again if things can’t be made right. They made a huge change and didn't warn any of us. Not a good way to do business.

12. desember 2025
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Svar fra Alpine Gold Exchange

Thank you for your feedback. Deposit-related pricing is based on prevailing market conditions, and premiums can vary over time. This may result in differences in rates compared to previous transactions.

All applicable fees are disclosed prior to processing, and deposits are not required to be completed if the terms are not preferred. We have not yet had the opportunity to review this with you directly and would be happy to do so. Please contact our team so we can provide further clarification. (801) 770-2565

Vurdert til 5 av 5 stjerner

Alpine has exceeded our expectations

Alpine has exceeded our expectations. They are patient and mindful in a market that can be confusing. Working with Austin Todd has made the process stress free. Highly recommended..

12. mars 2026
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We’re thrilled to hear Alpine exceeded your expectations. Delivering a patient and thoughtful experience in a complex market is at the core of what we do. We look forward to supporting you again, James!

Vurdert til 5 av 5 stjerner

Great experience

We had a great experience with Robin helping us with our transactions. She was informative, helpful and patient as we were deciding on what type of Goldbacks we wanted to purchase. Our time was well spent and enjoyable.

19. mars 2026
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Svar fra Alpine Gold Exchange

Thank you for your kind review, April! Providing a patient and informative experience is something we truly value. We look forward to assisting you again in the future!

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