We had a contractor fit Alpha composite fencing from the Aspen range, in the Antracite colour. We are very pleased with the finished result. It has only been completed today, but seems a very sturdy p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivery was on time and was kept informed about the requirements. All went to plan. Was impressed with quality of the fencing and the sample pack was a good guideline as what to expect. Loads of in... Vis mer
Easy to order, great communication, Excellent delivery driver very helpful and checked for any damage as he unloaded. Easy to install product and simple instructions Will use this supplier again... Vis mer
Peter, the delivery driver, arrived at 0830 at our home in Southern Scotland after having driven from Essex. He messaged to say he would be arriving in half an hour and he did. The load neatly fille... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Alpha Decking, we specialise in helping customers transform their outdoor spaces with premium, affordable composite fencing and decking that blends natural beauty with long-lasting performance. Our wood-plastic composite (WPC) products are a stylish, low-maintenance alternative to traditional timber, perfect for gardens, patios, poolside areas, holiday homes, and more. With stunning colours available, including our ever-popular Anthracite, and a choice of natural woodgrain finishes, our decking and fencing offer the authentic look and feel of real wood, without the hassle of staining, warping, or rotting. Whether you're a homeowner enhancing your outdoor space or a trade professional working on a project, our durable and easy-to-install products are designed with convenience and quality in mind. We stock all products here in the UK, ensuring fast delivery and direct support from our expert team. Join thousands of satisfied customers who trust Alpha Decking for outstanding products, great value, and exceptional service, and see why we are rated 'Excellent'.
Kontaktopplysninger
1st Floor Office 39-41 Church Street, RH20AD, Reigate, Storbritannia
- 02030111661
- info@alphadecking.co.uk
- alphadecking.co.uk
4,8
Enestående
246 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Alpha Decking A Rare Find!
It's pretty rare these days to find a company that truly has a really good product and excellent customer service. Alpha Decking is one of those. Chelsea was really helpful sorting my second order to build 8 6ft composite fence panels which arrived on time, and was carefully unloaded by a helpful and knowledgeable driver. Building the fence panels was quick and easy with a few tools (chop saw and circular saw help). Once built the fence panels look really good and best of all no future maintenance!
20. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Alpha Decking
Thank you for your 5* review, Stuart. Your feedback is greatly appreciated and makes such a difference to the entire team at Alpha decking. :-)
Purchased composite fencing easy…
Purchased composite fencing easy order fast delivery
Looks great
7. juni 2025
Svar fra Alpha Decking
Thank you for your 5* review.
Great quality product at very competitive prices
Great quality product at very competitive prices, composite fence panels look amazing. The free sample packs are great, was very useful to see the quality and colours before ordering.
Will definitely use Alpha Decking again.
18. mai 2025
Svar fra Alpha Decking
Thank you for your 5* review, Martin. We are glad to hear that you’re happy with the service and product you have received.
Good service We received good service from placing…
We received good service from placing the order to receiving our goods.
18. mai 2025
Svar fra Alpha Decking
Thank you for your 5* review.
Competitively priced
Competitively priced, good quality and delivered ahead of time. I installed a fence from the Aspen range, which is surprisingly sturdy and easy to fit between existing concrete posts. A couple of tips when fitting, firstly - ensure that the top panel is centred with an equal expansion gap at either end before bonding the aluminium top rail to it . Secondly - the old adage holds true, measure twice and cut once! The new fence looks great, thank you 😊
18. mai 2025
Svar fra Alpha Decking
Thank you for your lovely review Colin. Appreciate your genuine feedback on the products you have received. Glad you’re happy with your new fencing.
Product was fine
Product was fine, delivered on time, delivery guy helpfull, after I installed fence warranty was emailed.
18. mai 2025
Svar fra Alpha Decking
Thank you for your 5* review.
Excellent customer service
Excellent customer service. Delivery was on time. Simple to assemble and high-quality materials. Price was just right. Will definitely use again in the future.
18. mai 2025
Svar fra Alpha Decking
Thank you for your 5* review David. Glad you are happy with the products.
Svar fra Alpha Decking
Thank you very much.
Amazing company
Amazing company, friendly and helpful staff, top quality products, and above all, very knowledgable and helpful. They assisted throughout my project with advice and information. Great company to deal with. Highly recommended.
24. mai 2025
Svar fra Alpha Decking
Hi Aaron,
Your review is really appreciated by all the team here, thank you very much.
Great product
Great service, great compasite fencing, easy to install yourself, delivery was on date and time ,defiantly do business with alpha decking again..
18. mai 2025
Svar fra Alpha Decking
Hi Andrew, thank you very much for taking the time to leave your review.
Svar fra Alpha Decking
Thanks for the review Kim.
Excellent quality composite fence but
Excellent quality composite fence panels for the price, bought them for existing concrete posts and concrete gravel boards 6’ wide and 6’ high. With the trims, the fence panels had to be cut down by hand to get an accurate fit within the concrete posts, 54 panels plus aluminum trims. I don’t remember reading this in their advertisements ! Also the delivery is to kerb side only, no effort to bring them into the garden.
18. mai 2025
Svar fra Alpha Decking
Hi Harry,
Thank you for your kind words about the quality of our composite fence panels, we’re really pleased to hear you were happy with the product itself.
Regarding the need to cut the panels to fit existing concrete posts, this is noted on all relevant product pages as well as in the installation guide. We always try to make this as clear as possible and are reviewing how to highlight this even more prominently.
In terms of delivery, we’ve checked the delivery photos and can see the items were placed and stacked at the back of your drive in front of plant pots, beyond the kerbside. That said, we completely understand how important a smooth delivery experience is and are always looking for ways to improve our service.
Thanks again for your feedback and for choosing us for your fencing project!
Warm regards,
The Alpha Team
Did the job!
Good product, easily installed and delivered on time.
The front end was slightly less efficient as we had to chase quotes and sample sets etc but it all worked out in the end 👍
18. mai 2025
Svar fra Alpha Decking
Hi Derek,
Thank you for your review, we're glad to hear everything worked out well in the end and that you were pleased with the product, installation and delivery!
We appreciate your feedback about the initial quoting and sample process. We're currently working on ways to streamline this part of the customer journey, so your comments are really helpful.
Thanks again for choosing us and for your patience along the way.
Best regards,
The Alpha Team
Excellent quality materials and…
Excellent quality materials and knowledge of staff, very helpful.
18. mai 2025
Svar fra Alpha Decking
Thank you for the review.
Fencing panels delivered on time.
31 Fencing panels delivered on time, both drivers extremely helpful, quality of product is first class, only slight problem there were 2 post inserts missing but a phone call to Alpha's office and the problem was sorted, missing parts arrived within two days. all in all exellent product and service, would recomend to anyone.
1. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Alpha Decking
Hi Dave,
Thank you for your kind review.
We’re really pleased to hear the panels arrived on time and that our drivers were helpful on the day. Apologies again for the missing post inserts, but we’re glad our team were able to resolve it quickly and get the parts to you within two days.
All the best.
Great product and service
Great product and service. I ordered the composite fencing. Easy to install and looks great.
19. april 2025
Svar fra Alpha Decking
Thank you for leaving us a 5* review.
Outstanding service
Outstanding service, decking very good quality really happy with our purchase would definitely recommend. Delivery driver friendly & on time, kept us well informed on the progress of the order. Thank you Alpha Decking
30. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Alpha Decking
Thank you so much for your lovely review.
We’re delighted to hear you’re happy with the quality of the decking and the service you received throughout. It’s great to know our delivery driver kept you well informed and that everything arrived on time.
Thank you again for your recommendation, it really means a lot to the whole team here at Alpha Decking.
Best regards,
The Alpha Team
very good service and excellent quilty
19. april 2025
Svar fra Alpha Decking
Thank you for the 5* review.
Composite fence system
Delivery arrived on time, alot for the single delivery guy to unload so felt I should help him. Well made product but having to slot out each post to accommodate the panels is time consuming. It looks very smart when in place & should last longer then wooden panels. Overall very pleased.
12. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Alpha Decking
Thank you for your review and your kind comments on the product quality and finished appearance.
We appreciate you noting the effort involved in unloading, while our deliveries are single-person, we’re always reviewing ways to improve this part of the service. We understand that slotting out the posts can be a little more time consuming during installation, but it does allow the panels to fit perfectly. Once in place, they require very little ongoing maintenance, making them a long-lasting and low maintenance.
We’re really pleased to hear you're happy overall. Thank you again for your feedback and for choosing Alpha Decking.
Best regards,
The Alpha Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.