Alma Hansen Anmeldelser 

187
•
TrustScore 2 av 5

1,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ikke én men 0 stjerner. Nej, hvor jeg ærgrer mig over, at jeg ikke fik læst anmeldelserne inden bestilling!! Ufattelig ringe kvalitet (Temu?) - og så kan man ellers sende retur til Kina, selv om de... Vis mer

Vurdert til 1 av 5 stjerner

Delivery took many weeks, from Dennark? Did not arrive in time for Christmas. Return/exchange policy is bogus. None of either. Ordered a jacket at 'regular size' but it was too small. Communica... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I was able to find your website by searching for a shirt of a certain color on google. But I don’t see a filter on your actual where I can search your products by color. It took more time to click o... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Alma-Hansen har en ansat, Lein. Her er tale om en person der faktisk yder en kundeservice. Lein, stjernerne er derfor for din funktion hos Alma-Hansen. Jeg har lukket sagen hos andre ins... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

187 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 62 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,8

Alle anmeldelser

(187)

93 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Stay Away from this company

Stay Away from this company. The product I ordered looked nothing like what I received. I tried to send it back and they responded at first. They asked me to take a picture of it , I did and asked for a full refund. Now when I send an email to the customer service email it comes back saying email can't be found. Never again.

14. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Warning,Warning

Warning,Warning, Warning! Do not make a purchase from this company you will be sorry. I ordered some boots for my wife for Christmas. Fist I ordered well before Chritmas, package did not arrive until after the new year. The boots looked nothing like the picture. The add claimed the boots were leather, they are not. Also I ordered a womens size 10, they look as if they were made for a small child. When I went through their conveluted customer service to say I wanted a refund. They gave me the choice of returning the boots to China, explaining how long the refund process can be and noting I would have to pay to have it shipped to China. Or, I could receive a credit for 75% of my purchase to buy more of their Crappy products. I opted for the 75%, which I will never use. So please beware of Alma Hansen it' a CON JOB.

11. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered jacket on December 31 finely…

Ordered jacket on December 31 finely arrived on January 16.
Quality of "down filled' jacket is definitely not filled with down feathers it not even like the one in the photo This jacket is a Dollar General quality buyers beware! Do not order from Alma Hansen. Hopefully I can recover my refund have not received a email from my return request.

Update 2 hours after I posted this they blocked me ...well I'm out $75 dollars and a really sh!tty coat I'm donating to the houseless. Good luck shopping with these Chinese scamming mother fcukers.

13. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Would give no stars if I could what…

Would give no stars if I could what they post on website is not what you receive ordered lace up leather boots, received pleather thin soled boots with patent leather tip totally different boot requesting full refund not store credit because that’s false advertisement, fraud really, but based on previous comments don’t think I will receive anything from this vendor.

16. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

THIS IS A SCAM CHINESE SITE!!!! SCAM SITE!!!

I ordered a mens jacket 3XXL and the site said if you wear 3xxl, order 3xxl. What a joke.. it wasnt even XL, it was Large and inferior material. Now I am trying to contact the site and all of my emails bounce saying that email address doesnt exist. hey responded 1 time and offered me a discounted refund, and now.. no contact. These scammers need to be referred to the AG in every state and the AG of the US.. I want my money back but fear it's gone.. Hard-working folks should be VERY careful of these scamming thieves!! I will be filing a complaint with the BBB.

27. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Buyer beware, don’t waste your money …

Bad product, nonexistent customer service, nowhere to return. I’m only giving this a star because I did actually receive a product after a month, though it was disappointing in quality. The material was very thin and cheap and obviously not “natural materials”. NOT WORTH THE MONEY. Buyer beware! It says 30 days return all over the website but when you actually try to find out how, they make it impossible. Finally I found an email they tell you to contact to get return instructions but it keeps bouncing back.

4. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to pick out my swimsuit

9. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Alma Hansen

Svar fra Alma Hansen

Hi Sue,
Thank you for your lovely feedback! We’re happy to hear that you found it easy to pick out your swimsuit. We appreciate you taking the time to share your experience and hope you enjoy your purchase.
Kind regards,
Kaja
Customer Service Representative
Alma Hansen

Vurdert til 1 av 5 stjerner

No exchanges or returns. Poor customer service!

Delivery took many weeks, from Dennark? Did not arrive in time for Christmas. Return/exchange policy is bogus. None of either. Ordered a jacket at 'regular size' but it was too small. Communication via customer service is extremely slow. Finally told no exchange/return (yes, it was within 30 days), keep product/donate, offered 75% store credit only available for 30 days. Do I really want to buy something else??

In reply, I did contact customer service to no avail. Only option given was 30 day 75% store credit. No return, no exchanges for size.

8. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Alma Hansen

Svar fra Alma Hansen

Hi Thomas,
We’re very sorry to hear about your experience and understand your frustration regarding delivery timing, sizing, and the return process. This is not the level of service we aim to provide. We would appreciate the opportunity to review your order and explain the options available to you. Please reach out to our customer service team so we can assist you directly.
Kind regards,
Kaja
Customer Service Representative
Alma Hansen

Vurdert til 5 av 5 stjerner

It was easy to order

It was easy to order. I hope the product will be as expected.

9. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Alma Hansen

Svar fra Alma Hansen

Hi Sherelle,
Thank you for your feedback! We’re glad to hear that ordering was easy and truly appreciate you sharing your experience. We hope your product meets your expectations and that you enjoy your purchase.
Kind regards,
Kaja
Customer Service Representative
Alma Hansen

Vurdert til 1 av 5 stjerner

Order a week before Christmas and…

Order a week before Christmas and received my order a women’s wool coat. I can’t believe they sold me a cheap material. Absolutely horrendous and by far the worst return process! I sent multiple emails with pics cause they want to see the condition. It’s been a week after delivery and still have not received instructions on where to ship back item! At the point I think I will contact my bank and see if they can do something.

10. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Alma Hansen

Svar fra Alma Hansen

Hi Jacqueline,
We’re sorry to hear about your experience and understand how frustrating this situation must be, especially with delivery timing and the return process. This is not the experience we want for our customers. Please contact our customer service team so we can review your order and assist you further.
Kind regards,
Kaja
Customer Service Representative
Alma Hansen

Vurdert til 1 av 5 stjerner

This company will not reach out to me…

This company will not reach out to me to give me a tracking number to send the shoes that they sent to me. That was the wrong color. They email me every two days saying they have a high volume and they will reach out to me in 48 hours.

10. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Alma Hansen

Svar fra Alma Hansen

Hi Regina,
We’re very sorry to hear about the confusion and frustration regarding your order. This is certainly not the experience we strive to provide. We would like the opportunity to review your case and clarify the situation for you. Please reach out to our customer service team so we can assist you directly.
Kind regards,
Kaja
Customer Service Representative
Alma Hansen

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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