Really disappointing service. Not only do they charge for returns but the whole process is really slow!! It's been two weeks since they've received my parcel and I still don't have the refund. After c... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Firstly, the delivery arrived super fast and I am based in Australia. I purchased the Fern Bow Satin Mini Dress and Beau Bow Satin Blazer for my wedding ceremony, and honestly cried when I put the... Vis mer
I love this brand! I ordered the Daphne Cardigan in grey which, first of all, the fit and fabric are 10/10 - it's so chic. But what really left am impression was the quick and understanding response f... Vis mer
I ordered the black Leah dress and it's super cute, my boyfriend said it's the nicest dress i've ordered for ages. Customer service were great when asking for suggestions on size and length havi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
BRITISH STYLE WITHOUT COMPROMISE Mindful, unapologetic and current: ALIGNE is the missing piece disrupting the fashion industry. Luxe in approach, high-end in feel and brilliantly accessible, ALIGNE is powered by a small, London-based, female-run team that’s united by a love of style – whether that be a well-structured suit, the silhouette of an easy denim dress or a firm commitment to making better choices for our planet. Born in 2020, ALIGNE seeks to bring about big change through every contemporary collection, striving to constantly improve and make responsible choices, while delivering styles that make you feel and look incredible. That's our promise. Discover what makes us different… https://aligne.co/pages/our-story
Kontaktopplysninger
Unit 1.1, 11-29 Fashion Street, E1 6PX, London, Storbritannia
- customerservice@aligne.co
- aligne.co
4,1
Bra
187 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered the Gabriella dress in the sale…
Ordered the Gabriella dress in the sale - arrived quickly and I was surprised at how nicely it was packaged and presented! The dress is lovely too, really good quality & I can’t wait to wear it in the autumn :)
14. juli 2023
Anmeldelse skrevet uten oppfordring
Great experience!
I really love Aligne, I have bought items from other companies that sell the brand on their websites but recently have been ordering directly from the site. Clothes are lovely quality, delivery is quick and returns are processed super quickly too which is a bonus! I’m really happy with my experience!
5. juni 2023
Anmeldelse skrevet uten oppfordring
Terrible customer service
Ordered a dress, paid for it. I then waited two weeks, with absolutely no contact from Aligne despite numerous emails to their customer service to find out why my order hadn't been fulfilled. They only have an email address, no phone number or live chat. Finally, they emailed to tell me that I had cancelled the order. Really poor customer service - buyer beware!
22. mai 2023
Anmeldelse skrevet uten oppfordring
I purchased the flossy blazer that was…
I purchased the flossy blazer that was £110. I was disappointed at how it was packaged. It looked like in was thrown in the box there was a small piece of paper that wasnt wrapped around it. There doesnt seem to be any care taken and it was a little dusty. I like the blazer and needed it for an occasion at the weekend so had to use it and spent ages steaming it. I was expecting with this price tag there would be a little more care. When i contacted them they said this happens in transit.
15. april 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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