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Alaska Pet Movers / ShipYourPets Anmeldelser 

3
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TrustScore 3.5 av 5

3,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Kjæledyrsflytting

Skrevet av virksomheten

Alaska Pet Movers specializes in safe, reliable, and compassionate pet relocation services worldwide. With over a decade of experience, we handle every detail of your pet’s journey, from paperwork and airline bookings to ground transport and personalized care, ensuring your pets travel comfortably and arrive safely. Our team works directly with families, military members, and businesses, offering tailored solutions including airport-to-airport cargo services, residence-to-residence ground transport, and accompanied travel options through our Pet Porter service. We are fully compliant with IATA Live Animal Regulations and stay up to date with airline policies to guarantee smooth and stress-free moves. Trusted by pet owners moving across the globe, Alaska Pet Movers provides peace of mind with clear communication, transparent pricing, and a commitment to your pet’s well-being every step of the way.

Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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3,4

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2 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Great Experience

Big shoutout to the whole team here at Alaska Pet Movers. Me and my partner hit some snags in the road and had to change our entire moving plan last minute, and they were able to accommodate us and plan the entire trip in a matter of days. It was a huge stress lifted off my shoulders. My dog is 95 pounds with aggression issues so I was very nervous about finding someone who could have patience with him. When we met Doug he was so great and knew just what to do to get our dog in his good graces. He brought him along the Alaskan Marine Highway Ferry and then to a small plane ride. I wouldn't be able to live here without my dog coming with me, so I really cannot thank you enough! Our dog Scout was very happy upon arrival 😊

7. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Alaska Pet Movers / ShipYourPets

Thank you so much for this. It was really great getting to meet you guys and Scout.

He’s a big dude with a big personality, but once we got on the same page he did awesome. I’m really glad we were able to make everything work on short notice and get him through the ferry and flight without adding any more stress to your move.

Really appreciate you trusting us with him, and I’m glad he made it there happy and back where he belongs with you guys.

Thanks again!

Vurdert til 1 av 5 stjerner

Massive Waste of Time and Gas

I attempted to use Alaska Pet Movers to ship two cats to California. The first time I went to drop them off after driving for an hour, Dani hadn't checked the weather report so I had to drive back since it was too warm to ship them. Two days later, I drove all the way there just to find out Dani booked them to an airport 3+ hours away from where my girlfriend lives in California. So I had to drive back home again without shipping them. When I tried to book a THIRD time it became clear that I just needed to get a refund. Ended up wasting a ton of gas. Definitely not worth it. Just go to Alaska Air Cargo in person without the middleman who doesn't even live in Alaska. They did end up refunding the whole amount after I left two reviews regarding their poor service.

24. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Alaska Pet Movers / ShipYourPets

Bryan,

I’m Doug Ward, owner of Alaska Pet Movers. I’m sorry for the frustration and unnecessary trips you experienced while trying to relocate your cats.

The primary issue affecting the shipment was California’s summer heat. Airlines enforce strict temperature limits for live animals, and the original destination could not safely accept your cats under the forecast conditions. We fully support those restrictions, but we should have identified the issue sooner and contacted you before you drove from Wasilla to Anchorage.

For the second attempt, airports closer to your girlfriend’s location were still restricted because of the heat. San Francisco was the closest airport available that could accommodate your cats within the airline’s temperature and timing restrictions. However, the additional driving involved should have been clearly explained and confirmed with you before you made another trip.

While the weather and airline restrictions were outside our control, our communication was not, and we take responsibility for that.

I also want to clarify that after reviewing the situation, we refunded 100% of the money you paid Alaska Pet Movers, including the $495 administrative fee referenced in your review. I have personally reached out by email and phone to apologize and discuss the situation, but unfortunately we have not been able to connect.

We regret that we were unable to complete your cats’ relocation and sincerely apologize for the time, fuel, and frustration this caused. We have taken your feedback seriously and are improving how we communicate weather restrictions and alternative airport options.

Doug Ward
Owner
Alaska Pet Movers

Vurdert til 5 av 5 stjerner

5 star experience

We can’t thank Doug enough for his excellent services. We would proudly recommend Alaska Pet Movers to anyone looking to relocate their beloved pets.
Our family relocated from Mongolia to Chile with our 27kg dog. The process of finding a suitable shipper was proving to be very difficult until we reached out to Doug. Not only was he prompt in his responses, he provided clear instructions regarding the import and export processes. We knew our dog was in very good hands from the very first messages. We also had the privilege of meeting Doug in person as he flew to Mongolia to ship our dog to Chile! Overall, our family is beyond grateful and pleased with our experience with Alaska Pet Movers.

30. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Alaska Pet Movers / ShipYourPets

Thank you so much for your kind words. It was such a pleasure helping your family and making sure Panda had a safe and smooth journey all the way from Mongolia to Chile. I know how stressful these moves can feel, and I’m so glad you felt supported throughout! Wishing you all the best as you get settled into your new home in Chile and lots of adventures ahead with Panda!

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