As a driver
As a driver, I found the overall experience with this platform extremely disappointing. There was very little communication or engagement from customers after they posted a job, and despite being active on the platform for several months, I only managed to get one job.
I also work with another pet transportation platform, where I’ve had many successful bookings and consistently maintained a 5-star rating, so I know there is demand for reliable drivers.
Unfortunately, I felt that the platform was much more focused on protecting the customer than supporting and protecting its drivers, both financially and in terms of safety. Customer service was also slow and not particularly helpful when issues came up.
After giving it a fair amount of time, I decided to cancel my account. Based on my experience, I would not recommend this platform to other drivers.







