Becc is amazing. She genuinely cares. Becc works hard to troubleshoot and problem solve. She remains practical in problem solving all the while still remaining supportive and working with students. Be... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Originally was pretty bad with ridiculous marking times and fails for bad reasons like photos submitted in wrong format or other nonsense. Feedback was pretty good but, a 2 weeks wait to approve a typ... Vis mer
Selskapet har svart
Oliver is a great coach and has been very helpful during the virtual classes. He takes the time to explain what you need and is good at giving you examples that helps you understand the concepts.
Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Kontaktopplysninger
54-58 Brookes St, 4006, Bowen Hills, Australia
- aipt.edu.au
4,7
Enestående
689 anmeldelser
Har svart på 93 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I did not receive an email with…
I did not receive an email with confirmation of my discussed appointment. I was supposed to have a support catch up with the nutrition department today 03/25 at 2:30, but I have not received any follow up. Please confirm.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thank you for your wonderful review! We’re delighted that you had a great experience with us. We also appreciate your patience regarding the follow-up, and we’re glad we were able to get everything sorted out. Don’t hesitate to reach out if you ever need anything in the future!
Quick and efficient student support
Quick and efficient student support.
Samuel demonstrated this through effective and quality information,.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Tristan,
Thank you for your feedback. We’re pleased to hear you received quick and effective support, and we acknowledge Samuel for delivering clear, high-quality information. We appreciate your input and remain committed to excellent student support.
Very helpful
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Kath,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Easy communication with efficient responses.
Very easy to communicate with. Very quick with there responses, and led me in the right direction immediately.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Sam!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Such an amazing AIPT team
Such an amazing AIPT team. Big thank you to Bec, Barbara, Ollie and Ben. Almost every time I called time, it would be one of them, they would be there to pick up the call and help me in anyway possible. Couldn’t have done the course without them
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Mitchell. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Ollie is a legend
Ollie is a legend! Super helpful with answering the questions I had
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Patrick,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Extremely disappointed
I was extremely disappointed with my experience studying through ACFPT. In my view, the course does not meet the standard one would reasonably expect for a qualification of this nature or its price point.
The learning materials rely heavily on long, dense textbooks that are dry, outdated, and largely based on rote memorisation rather than developing practical, real‑world skills. Much of the content feels disconnected from current industry practice, and the limited video material is also outdated and unrealistic. As a result, the course does not provide a strong or relevant foundation for commencing a career in the fitness industry.
The assessments were another major concern. Marking appeared inconsistent and unpredictable depending on the assessor, which undermined confidence in the fairness and reliability of the grading process. Tutor support was often slow or unhelpful, and exam questions felt unreasonable and poorly aligned with practical industry requirements.
Although I obtained the certificate, I did not gain any meaningful knowledge or skills from the course. I was genuinely looking forward to studying and furthering my education in this area, which makes this experience particularly disappointing. As someone who has studied and practised professionally for over a decade, I value high‑quality education, and unfortunately this course fell well short of that expectation. Had I known what I know now, I would not have enrolled.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi nadia,
We always aim to deliver a great experience for our students, and we are devastated to hear about your experience. It certainly isn't how we want our students to feel when you trust us with your education.
I have personally escalated your case to our Student Experience team who would like to speak with you directly. However, we can't accurately link you to our student records based on your username alone. We understand the frustration with asking you to contact another one of our departments, but if you could you send us an email to student.experience@aipt.edu.au with your contact information, our team will be able to get in contact with you ASAP.
Thank you,
The AIPT Team.
Laine service was excellent
Laine service was excellent
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Tom. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
McCoy was brilliant on the phone
McCoy was brilliant on the phone. Super helpful fella. Amazing student service. Thank you McCoy!
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Patrick,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Great support team
This was the second time I needed to call for support and they were amazing as always!
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Lucy!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Samuel was very helpful 10/10
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Oskar. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Caye was very friendly being lovely and…
Caye was very friendly being lovely and pleasant to chat too !! She explained all the information very clearly and was extremely helpful when I asked questions showing her knowledge that gave her the ability to help me 😁
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Tracey,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Francis was very helpful and easy to understand
Francis answered all my questions and offered other solutions. He was clear in his articulation so I could understand and hear everything he was telling me. He was most helpful and friendly. I appreciated his time to go through my options.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Adele. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Samuel was great help and really…
Samuel was great help and really assisted me in what I needed
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Charlie,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Great customer service
This customer service representative was extremely helpful and professional providing quick service and assisting with all my questions and being able to provide all the necessary Information I required.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Samuel was efficient and friendly
Samuel was efficient and friendly.
My questions were answered quickly and politely.
The information provided via links allowed me to navigate the course page easily and help answer future questions I had lined up.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Mitch. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
The agent was so helpful and gave me a solution immediately.
The agent was so helpful and gave me a solution to my issue quickly, it was a very helpful service.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Jo Jo,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Francis was great to talk to very…
Francis was great to talk to very helpful
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Tayah!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
very responsive and helpful with…
Samuel was very responsive and helpful with enquiries
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Where is my refund????
Been and still is waiting for my refund. They kept on saying it will come within 1 week. Then they said 2 weeks. I have been patiently waiting to the point where I have lost it. At this point, the money I've paid is gone.
(This is for the Nutrition Course. I have well over 5 years of experience in Fitness Industry. This is just a money grab)
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Dan,
Thank you for bringing this to our attention. We're sorry to hear about this experience and would like to look into this case further.
Can you please email our Student Experience team with your name and best contact email at student.experience@aipt.edu.au so one of our Student Experience Managers can contact you as a matter of urgency.
Thank you,
The AIPT Team
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