The shower door looks really good once installed - sleek and modern, and it fits the space nicely. Overall, I'm happy with how it looks and performs. One small issue: there's a bit of a gap at the m... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The shower screen arrived well packed and as advertised. My husband did have a bit of a nightmare getting the doors to hinge correctly but got there in the end. The instructions look self explicit but... Vis mer
Initial enquiry about a spare part, was handled very well and the resulting ordering process was straightforward. The item was delivered on time. Although the item was in their sale offers, it was... Vis mer
Selskapet har svart
You don't often get low prices, well made products and excellent customer service. That is my experience as a small-scale builder with the company. I don't bother to look elsewhere for shower trays a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Aica Bathrooms Limited has been trading since 2009, we have our AICA brand all over European,including France,United Kindom,Italy,Germany,Spain,Ploland, Neatherlands. warehouses over 600K sqf and 200 employees in European. We offer luxury bathroom products(shower enclosure/shower stone tray,mixed shower heads, mirrors,vanity units,bathtub,radiators, tile backerboard) with an reasonable price;we provide 3 to 5 days free delivery all over the UK without threashold spending, 180days return policy makes you peace in mind and with our trade price,you can get a better discount to ask for a trade price. we provide the best price in the UK and you are welcome to compare our service and price with any other retailer on the market.
Kontaktopplysninger
24-26 Regent Place, B1 3NJ, Birmingham, Storbritannia
- +44-01162960987
- aftersales@aicabathrooms.co.uk
- aicabathrooms.co.uk
4,6
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Delivery "service" getting worse
Expected delivery of tray and frameless door on 14/1/26 arrived late in the day, 1505 hours, driver lifts tray out of obvious builders van with one hand by waste hole which caused tray to swing and connect with pavement.
On inspecting it, it is the wrong size, he has delivered my tray somewhere else, I take over and lift the door in and check that as a large home is punctured through the packaging.
He returns over three hours later with my correct tray and again tries to lift it one handed at which point I take over, he also failed to leave the second part package for a frameless door which then required contact with aica which was sent six days later with no notification from that driver of his expected time of arrival which when he arrived was on his phone talking and just held the package out at arms length.
Ordering and paying for product is not the issue, it is the use of what is probably the cheapest carrier of the products which is getting worse with each delivery.
13. januar 2026
Svar fra Aica Bathrooms Limited
sorry about that, some of our drivers may not good as others, we got your feedback, we will find out what happened with this driver and make sure this won't happen again, thanks very much again for your feedback.
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Very helpful and understanding
31. desember 2025
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Fitting my 5th toilet
The item arrived within 4 days. Very happy with the product and the free delivery.
1. januar 2026
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Brilliant service with excellent…
Brilliant service with excellent delivery time, would definitely order from these guys again
10. januar 2026
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Fantastic Customer Service…
Fantastic response when I had a part missing.
Customer service was excellent. Immediate response and missing item replaced immediately
29. desember 2025
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Shower screen well priced and delivered…
Shower screen well priced and delivered promptly. Marked down 1 star as a part was missing but this was resolved with replacement part posted out, just not as quick as original delivery
5. januar 2026
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
good communication and service well done
9. januar 2026
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Exactly as expected
Exactly as expected. Fast delivery and all in excellent condition. Thank you
29. desember 2025
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Good product and really quick delivery!
29. desember 2025
Svar fra Aica Bathrooms Limited
Excellent, thanks very much for your feedback.
Svar fra Aica Bathrooms Limited
Excellent， Thanks very much for your feedback.
Avoid this terrible Chinese company
Avoid this terrible Chinese company.
Unprofessional, unreliable, disrespectful to customers needs.
Returning or replacing with them is almost impossible. Complete time wasters.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aica Bathrooms Limited
what is your order number please?have you got any communication detail with us, I can have a look for you, don't know why you have such experience with us, I can see what I can do, there must be misunderstood with each other. I can't find your order detail by your email and name/ mobile number, can you please send me your order number and tell me which platform you paid for?
fast and efficient service
6. januar 2026
Svar fra Aica Bathrooms Limited
Excellent, thanks very much for your feedback.
Great company to deal with good quality…
Great company to deal with good quality items at very good prices
5. januar 2026
Svar fra Aica Bathrooms Limited
Brilliant, thanks very much for your feedback.
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Svar fra Aica Bathrooms Limited
Excellent， Thanks Very much for your feedback.
I live alone
I live alone. Drivers left items on my door step. I asked if they were heavy and they said no. One item was £22kgs and I weigh 45kgs.
I had to ask neighbours to help. This is not ok.
30. desember 2025
Svar fra Aica Bathrooms Limited
Sorry about that, I will talk to the driver and delivery.
The customer service was simply amazing…
The customer service was simply amazing and the enclosure is top quality will definitely buy from here again loved it
9. desember 2025
Svar fra Aica Bathrooms Limited
Great, thanks very much for your feedback.
Reliable as always!
4. desember 2025
Svar fra Aica Bathrooms Limited
Excellent, thanks very much for your feedback.
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