You need to either answer the phone or return phone calls Pelican Pete! My wife and I are retired, saw the 2.9% charge for automatic card payments, Wanted to save the $35, could've taken my wife out... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... Vis mer
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Short wait time on hold. Agent understood my request to add another individual to my policy. I gave him the requested information and he typed it up and sent me an email with the policy change while I... Vis mer
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I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... Vis mer
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Informasjon om virksomheten
Om Ahoy! Insurance
Skrevet av virksomheten
About Ahoy!
Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.
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Boat Insurance for Boaters by Boaters
Skrevet av virksomheten
- Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
- A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.
Kontaktopplysninger
5 Union Square W STE 1400, 10003, New York, USA
- 1.855.289.2469
- info@ahoy.insure
- ahoy.insure
Boat Insurance for Boaters by Boaters
4,6
Enestående
285 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Ahoy! Insurance
Thank you for the review Dennis. We informed Vanessa who assisted you of your feedback. Ahoy!
Received a quote but can’t get in touch…
Received a quote but can’t get in touch with ANYONE! Called, text, email. No response at all for 6 days.
9. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ahoy! Insurance
Hello Gina. We regret this was your experience. It is far away from meeting our standards. We would like to remedy this as well as learn from the situation. However, cant find any record under the name Gina Simao. Was the quote under this name? Feel free to e-mail us at info@ahoy.insure with your details and we will for sure follow up in a timely manner. Ahoy!
Svar fra Ahoy! Insurance
Thank you Dennis for the review. Ahoy!
Svar fra Ahoy! Insurance
Thank you for the kind review Hillel. Ahoy!
Svar fra Ahoy! Insurance
Thank you for the review Brian. Ahoy!
I asked for help and they took care of…
I asked for help and they took care of me. Thank you
9. juni 2025
Svar fra Ahoy! Insurance
Thank you for the review Jaime. We informed Gordon, Vanessa, and Mark who assisted you about your sentiment. Ahoy!
Call center guy was great !0
9. juni 2025
Svar fra Ahoy! Insurance
Hello Peter, thank you for the review. Given the five stars we assume that !0=10! :-). Ahoy!
Svar fra Ahoy! Insurance
Thank you for the kind review Arthur. We notified Gordon who assisted you about your positive feedback. Ahoy!
Excellent customer service
Had an issue on the app but calling got it all figured and and signed up w no issues.
8. juni 2025
Svar fra Ahoy! Insurance
We are very happy the issue has been resolved and that you are satisfied Nathaniel. Ahoy!
The initial application and review - great!
The initial application and review was straightforward! No trick questions or last minute ‘gotcha’ moments. The coordination with Boatfix was outstanding and clear - it is an option to help protect our investment, not a hidden cost required to get insurance. So far we’re happy!
7. juni 2025
Svar fra Ahoy! Insurance
Thanks much Jennifer for the great review. We are boaters as well so aspire to provide our community the offering and service we would have liked having. So we are very happy when we receive reviews like yours. Especially if they are related to our unique offering. Would it be provided by Ahoy! or our partners. Ahoy!
Easy to get on board
Easy to get on board! The process was simple and took very little time to get the coverage I wanted.
7. juni 2025
Svar fra Ahoy! Insurance
Thanks much for the review Larry. We are glad you are happy and now best protected to continue creating memories with friends and family on the water. Ahoy!
Signing up was easy customer service…
Signing up was easy customer service was friendly and knowledgeable answered all my questions
6. juni 2025
Svar fra Ahoy! Insurance
Thanks much for the review Joseph. Ahoy!
Svar fra Ahoy! Insurance
Thank you Douglas for the positive review. Ahoy!
My overall experience was fine
My overall experience was fine. I would recommend you to a friend. It was easy to sign up for a policy on line. Other than that I fortunately didn’t have much interaction. No claims or problems.
My main complaint is the time it is taking to get my refund since I cancelled the policy on the last day of the old policy and my premium had aiready been paid for the upcoming year. I feel Ike I’ve waited too long to have the money put back into my account. It’s causing me cash flow issues.
Update: Ahoy customer service read my review about the refund and remedied the issue within 24 hours. Good work. Thank you
21. mai 2025
Svar fra Ahoy! Insurance
Hello Elaine, thank you for the kind review. We are pleased to hear your overall experience has been good. We hear you on the time its taken to get the refund. We will debrief and improve. Ahoy!
Best ever….very professional and took…
Best ever….very professional and took care of my request immediately…Thanks
3. juni 2025
Svar fra Ahoy! Insurance
Thanks for the enthused review David. We conveyed the sentiment to Gordon who assisted you.
We aspire to provide the best offering and most friendly and professional service to our fellow boaters. So when we receive such reviews as yours it makes our day. So thanks.
Ahoy!
Contacting Ahoy for Policy Updates
I initially called Ahoy to add Additional Insured. I left a message, but never received a call back. Then I tried calling again (5x), but the main number to speak with an agent was not working.
When I finally reached someone, he was very helpful and resolved my request for Additional Insured.
Contacting Ahoy! gets 3 stars. The agent I finally reached gets 5 stars.
2. juni 2025
Svar fra Ahoy! Insurance
Hello Thomas, thank you for your feedback.
Indeed, yesterday we experienced issues with the telephony system for a couple of hours due to problems the telephone service provider had. As soon as we found out about the issues we worked with the service provider to fix those. All in all we experienced such issues for a couple of hours and now the system is back up.
We aspire to provide our fellow insured boaters the best offering at the highest quality possible. As such we take cases like this very seriously and appreciate you bringing your experience to our attention. We are thrilled that once you were able to connect with Gordon (who worked with you) the service was of high quality. At the same time, we debriefed the case and learned from it so to do better in the future.
Thank you for business and, again, for the feedback. Please dont hesitate to get in touch with anything needed in the future.
Ahoy!
Agent knowledgeable and very courteous.
29. mai 2025
Svar fra Ahoy! Insurance
Thank you for the review William. We passed your compliments to Gordon who worked with you. Ahoy!
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