Adina Stone Anmeldelser 

349
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Adina is my jeweler. She makes beautifull jewelery. Over the years I bought multiple pieces for my daughter. She feels apriciated and knows these are real jewels. To be kept for life. Vermeil is gold... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ein toller Shop mit sehr schönen und qualitativ hochwertigen Artikeln und einer sehr netten und sehr hilfsbereiten Inhaberin. Die Kommunikation die stattgefunden hat, war schnell und unkompliziert.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I ordered a lot of pieces from Adina. All pieces are elegant, stylish, and look even more beautiful in person. The craftsmanship is outstanding. I really do love the lever backs on the earrings... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Black pearl neckless was stunning so ordered the matching ring and earrings the wife is going to love them , excellent communication and customer service i will certainly be ordering more pro... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Smykkeforretning
  2. også i
  3. Gullsmedforretning
  4. Smykkedesigner

Skrevet av virksomheten

Adina Stone is a High Quality Jewelry brand from London. We make jewellery for everyday use made of the purest materials - Genuine Gems & Precious Stones set in Solid 925 Sterling Silver. Our mission is giving the most wonderful customer experience & creating high quality jewelry customers will enjoy to wear everyday. All our jewellery is hand made in Europe with high European Standards. Once you hold and wear our pieces, you will immediately feel the difference and an overall feeling of satisfaction that your jewellery was made to last. Our designs are casted by selected family-run ethical casting workshops. We Ethically source all our Gems, ensuring their Authenticity. Taking pride in our heritage & all the handmade work put into each Jewelry piece. We want to inspire your Everyday & Special Life-events. Help us spread the word: "Beauty, Sustainability & Responsibility"


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

349 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(349)

88 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Bad Experience

Ordered on November 6th and did not receive until December 22nd. I had to initiate communication, apparently the shop ran out of stock of what I ordered… and I still got what I selected? If this were the case, the seller should have told me before we got to December. Also, I ordered an 18 inch chain and the one received was maybe 12 inches.

23. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Adina Stone

We appreciate you taking the time to share your thoughts with us. We understand your frustration with the extended wait and the need to follow up regarding your order. In this case, the original pendant required additional time to be recreated as it was temporarily out of stock, and we worked with you to arrange a similar design so your order could move forward.

We're glad we could address the chain length concern and arranged a replacement chain in your preferred length. We always aim to provide clear communication, carefully handcrafted jewellery, and a supportive experience from order to delivery, and we appreciate the opportunity to resolve this with you

Vurdert til 5 av 5 stjerner

Cares personally about quality.

I was surprised to see someone like Adina Stone care so much and communicate with me about the birthstone ring and earrings that I bought for my wife. She made sure that I was selecting the right size before shipping the order. We were very happy with the quality of the jewelry.

19. november 2025
Vurdert til 5 av 5 stjerner

Just arrived. So happy!

Just arrived! Very beautiful, very special ring. It has a simple design, but the magic of it is its gentleness and loveliness. Just perfect! The package is so nice too, so special and very aesthetic. Special thanks for the ringer meter. Highly recommend this shop, so many kinds of fine jewelry, silver and gold. Surely will buy here again. 5 stars!

21. oktober 2025
Vurdert til 1 av 5 stjerner

The ring came with scratches and…

The ring came with scratches and imperfections, the gold coating was uneven . I retuned it after 3 days of receiving and never got an email or response saying they had received the item nor anything about my refund. I had to chase up and eventually got a response with them trying to blame me for the scratches and imperfections on the ring which was clearly Ridiculous. They do not own any responsibility or accountability for anything and not even for deliveries. Worst experience so far . I am never purchasing from them ever again.

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Adina Stone

Dear Isoken, you have contacted us to return your ring, mentioning that it doesn't go with your other jewellery (you didn't mentioned anything about the ring arriving scratched). We received your ring back on November 3rd, it had marks that can be usually seen on jewellery that has been worn. We still wanted to support you, so this is why we offered you a store credit. You refused a store credit & you confirmed that you haven't worn the ring - we took your word and simply processed a refund for your ring the same day, November 3rd. I hope you can agree that it was processed fast & without any issues.

Vurdert til 5 av 5 stjerner

Stellar service!

The service provided by Adina was impeccable — she was incredibly kind, and the jewelry is absolutely beautiful, just like in the photos!
Highly recommend!!

22. oktober 2025
Vurdert til 1 av 5 stjerner

Poor quality and customer service

I purchased a ring and it arrived dented, scratched, and with a random stone (like clay or something) jammed into one of the clasps. I’ve contacted the store multiple times for a return and refund but haven’t had any success. Really disappointed with both the quality and the customer service.

30. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Adina Stone

Svar fra Adina Stone

Dear Alexandra, I'm sorry to hear you had a problem contacting us, I can confirm that from our side, I can only see 1 email from you from October 31st, which was answered within 1 hour (with a pre-paid return label). I would also like to clarify that the "dents" you're mentioning are actually the 925 Silver Hallmarks, which can be seen in the product pictures as well. Your refund was also processed within 1 working day from receiving the ring.

Vurdert til 5 av 5 stjerner

Great!

I am very satisfied with my order, beautiful jewelry, reliable and helpful team.

30. september 2025
Vurdert til 5 av 5 stjerner

Quality and Communication

Hello,
I just bought a gorgeous pendant from this store. It is a high quality masterpiece!
Adina was always there and answered all my questions.
Thank you for your support and patience, Adina!

23. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I thought I was order dangly studs

I thought I was order dangly studs. I have a stretched too much ear lobes and the earrings are like heavier hoops with nothing like a backing to hold them in place. I can't wear them and don't quite know what to do. They are beautiful but I can't wear them.
Janet Andrews

29. september 2025

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