Abysmal customer service. I ordered an Oura ring on this website through using the blue light card website. The package has been lost by DHL and activate on demand’s customer service has been terrible... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It took a little longer returning an item but I have to say i had a great experience. The support team were really nice and helpful throughout the process. They were polite, understanding, and did th... Vis mer
I’ve had a great experience, quick responses to e mails and support. Ring doorbell and cameras at a fantastic price with my blue light card and quick receiving.. Totally happy and Justin was a great... Vis mer
Placed an order on June 26th for some Ray-ban sunglasses. Webpage states "free delivery 2-3 business days". Now, 4 working days later (6 days later including the weekend) I'm yet to receive even disp... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We work with some of the largest brands helping to promote their products. Every day we’re adding value, strengthening loyalty, delivering insight and driving revenue for some of the world’s best recognised brands – and all the time we are delighting customers with great shopping experiences.
Kontaktopplysninger
Storbritannia
- enquiries@activateondemand.com
- activateondemand.com
3,5
Middels
164 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Appalling company
Appalling company . After an initial response with the promise of a returns label I can get no response at all despite several (polite) emails and no answer from their unlisted telephone.
Do not use .
2. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Activate onDemand
Dear David,
I'm so sorry to see that you have had a bad experience with our company. I appreciate that a long time has passed since you wrote this review but I would still like to put things right. Please contact me directly - justin.christie@activateondemand.com
Kind Regards
Justin
Hopeless
Bought Veho Kuzo Smart watch through Vodafone app, and its RRP was £499. I paid £99.95 and this was not worth it. Feels cheap and not worth £50 let alone the price I paid. How this company have can sell it for £500 shows what business they are running. I decided to return under their 14 day change your mind policy. Sent email and waited. This was back in December. I received information for courier to collect mid January, I packed it up and returned it that day. One month later no communication at all. After 10/11 emails, still no response. I raised dispute through the bank, as they can claim back the costs. 2 months later I have refund and I am happy knowing that I do not have to deal with this absolute joke of a company. Expensive, hopeless with zero customer focus. I’m glad it’s over. Please avoid them at all costs, stay well clear!
17. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Activate onDemand
Dear Stuart,
I'm so sorry to see that you have had a bad experience with our company. I appreciate that a long time has passed since you wrote this review but I would still like to put things right. Please contact me directly - justin.christie@activateondemand.com
Kind Regards
Justin
Awful
Awful, I ordered over a month ago and my order is still not 'processed'. They now stopped replying to my emails so will have to report freud and chargeback through a credit card. Absolute JOKE. AVOID at all cost.
It literally took them a year to respond to this review - tells you everything really.
10. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Activate onDemand
Dear Lukasz,
I'm so sorry to see that you have had a bad experience with our company. I appreciate that a long time has passed since you wrote this review but I would still like to put things right. Please contact me directly - justin.christie@activateondemand.com
Yes it took us a year to respond, we have only just been made aware of the Trustpilot reviews.
I know we let you down and I could not be more sorry that you had to go through that. Everything that can be done to avoid this happening in the future is being done and under my direct scrutiny.
Kind Regards
Justin
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.