Acorns Early Anmeldelser 3 732

Svar fra Acorns Early

For 10 timer siden

Thanks for sharing, Anthony! We’re really happy your family is loving Acorns Early!

Svar fra Acorns Early

For 8 timer siden

Hi Jessica, thanks for taking the time to leave us a 2* review! If we could be free, we would be, we promise! Charging for the service allows us to continue adding and improving features on the app to make our members & their families learn money skills for life. Of course, it's not for everyone, and we respect that, we will also take your feedback on board regarding the sign-up process. Just to add, here's more information on the price structure: https://us.support.gohenry.com/us/s/article/What-subscription-plans-are-available-in-the-Acorns-Early-app

Svar fra Acorns Early

For 15 timer siden

Thank you for your review and for joining us on our mission to make every kid smart with money!

Svar fra Acorns Early

For 15 timer siden

Hi Destiny,

Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.

Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email with some proposed options to help address your concerns.

Please do review this email at your earliest convenience, and let us know if you wish to discuss further. Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.

Many Thanks,
Dan
Acorns Early Supervisor

Svar fra Acorns Early

For 21 timer siden

Hi Trana! Thanks for the 5* review. It's great to hear that you are finding GoHenry a useful tool for financial education! 😊

Svar fra Acorns Early

For 2 dager siden

Hi Sarah! Thank you for your review. We're sorry to hear you're having some trouble with the Parent Balance. If you do need any help at all, please don't hesitate to contact our customer service team: Call us on (855) 739-2859 or email us at help@acornsearly.com - All our services are open between 9am-8pm EST- Monday to Friday, 9am to 5pm EST-Saturday & Sunday.

Svar fra Acorns Early

For 2 dager siden

Hi Amy! Thank you for your review. We're so glad to hear you're loving Acorns Early and finding the features helpful for learning valuable money management skills!😊

Svar fra Acorns Early

For 2 dager siden

Hey Nikki, thanks for taking the time to leave us a review! We will pass this feedback onto our internal team.

Svar fra Acorns Early

For 2 dager siden

Thank you for speaking with me briefly today.

I appreciate that it may not have been a convenient time to talk. As discussed, the charges on your account relate to your monthly membership fees, and I have sent a follow-up email with further details.

As agreed, my colleague will call you after 3 pm today. If possible, please review the email ahead of the call.

Thank you, and we look forward to speaking with you and answering any further questions you may have.

Svar fra Acorns Early

For 3 dager siden

Hi Glenn! Thank you so much for your 5* review. It's so lovely to hear you are enjoying our service and features!

Svar fra Acorns Early

For 3 dager siden

Hi Shirley, this does not sound right. We are keen to have a further look at this for you. Please give us a call on (855) 739-2859 or email help@acornsearly.com so we can help.

Svar fra Acorns Early

For 4 dager siden

Thank you for taking the time to discuss your review with me on the phone. It was a pleasure speaking with you.

I am pleased that I have been able to provide some clarity on where the funds have gone and your account has now been closed. I have followed up with an email with some further information and provided confirmation of the cancellation. It goes without saying that we don't wish to lose you as a customer at this time but we hope to welcome you back soon.

Kind regards,

Ella - Acorns Early Supervisor

Svar fra Acorns Early

For 4 dager siden

Hi Jorge, thank you for your five-star review. We appreciate your feedback.

Svar fra Acorns Early

For 4 dager siden

Hi Lauren, thank you for your five-star review. We appreciate it.

Svar fra Acorns Early

For 5 dager siden

Hi there! Thank you for your review. We're so glad to hear you and your daughter are loving Acorns Early!😊

Svar fra Acorns Early

For 5 dager siden

Hi there! Thanks for the feedback, we really appreciate it 😊

Svar fra Acorns Early

For 6 dager siden

Thanks for leaving us a review Amber, glad to hear you are enjoying Acorns Early!

Svar fra Acorns Early

For 7 dager siden

Hey Lisa, thanks for leaving us a review! Great to hear you are enjoying Acorn's Early.

Svar fra Acorns Early

For 7 dager siden

Hi Daphne, thank you for your 5 star review. We really appreciate the positive feedback! 😊

Svar fra Acorns Early

For 7 dager siden

Hi Delayne, this doesn't sound right at all. We always want to ensure you get the best experience possible from our app! Please don't hesitate to get in touch at (855) 739-2859 or send an email to help@acornsearly.com if you are having trouble. We're open Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST.