Accessorize.com Anmeldelser 1 049

TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I loved the style and size of this cross body bag, perfect for casual afternoons out or holidays. Even better as was half price when I ordered it! I used "click and collect" as no delivery fee. Whe... Vis mer

Vurdert til 5 av 5 stjerner

Great customer service, as phones are answered promptly, compared with other fashion stores. Easy to order and a smooth return process. Overall, Very happy with Monsoon. The only criticism is... Vis mer

Vurdert til 5 av 5 stjerner

I purchased a pair of sunglasses from accessorize having struggled to find a pair on the high street that met my requirements without morphing into a insectoid creature from a parallel universe. These... Vis mer

Vurdert til 1 av 5 stjerner

I picked up some flip flops which I ordered online, they were giant, though I ordered a S, plus cheap looking. The staff refused to issue a refund because I had not my cc with me, which I used for the... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk for motetilbehør
  2. Bagasjebutikk
  3. Koffertbutikk
  4. Veskebutikk
  5. Smykkeforretning
  6. Dameklesbutikk

Skrevet av virksomheten

New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Good value

Good value, but a darker colour than expected , but
will be useful.

5. mai 2026
Logoen til Accessorize.com

Svar fra Accessorize.com

We appreciate your feedback. We're sorry the color wasn't quite what you expected, but we're glad you'll still find it useful.

Vurdert til 1 av 5 stjerner

Sent the wrong items.

I ordered 3 beach shirts size large. I was sent one size large and two size extra large. Had to take them back to Accessorise in Stratford Westfield where there was a lot of confusion regarding exchanging the two ExL for Two Large shirts. Really annoying and time consuming. However the girls serving me were very nice.

2. mai 2026
Logoen til Accessorize.com

Svar fra Accessorize.com

Hello,

Thank you for your review.

We're sorry to read of your disappointment and frustration.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks,

Vurdert til 3 av 5 stjerner

Overall OK, but service doesn't match the price tag

When I ordered it said an account was created but it didn't, meaning when I went to login to check my order process I had to create a new one and my order was not linked to it. When brought up, most professional companies would easily be able to back-link an order to a new account, but the 'help' person just said 'Sorry nothing we can do'. Also, for something premium, arriving in a plain cardboard box and some soft wrapping tissue (no branded box or anything) is not what I was expecting.

4. mai 2026
Logoen til Accessorize.com

Svar fra Accessorize.com

Hello,

Thank you for your review.

We're sorry to read of your disappointment and frustration.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks,

Vurdert til 1 av 5 stjerner

Paid for next day delivery so I could…

Paid for next day delivery so I could have the product for my holiday. 5 days later it’s yet to arrive. When I asked the company where it was they said to allow for the bank holiday weekend.. which I have. Even next day delivery after the bank holiday my delivery should have arrived by now!

2. mai 2026
Logoen til Accessorize.com

Svar fra Accessorize.com

Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.

In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.

We hope that this is of some assistance.
 
Many thanks,

Vurdert til 3 av 5 stjerner

Nectar points don't match amount spent

Nectar points don't match amount spent. Quality is a bit hit and miss with some of the bags. Last order returned roll on bag as it fell apart after one use. Weekend bag stitching looked bad in the photo so didn't order it. I have ordered an evening bag,earrings and two hair clips. Delivery company Evri. Ordering okay. Prices for some items seem expensive even when reduced. Ordered online as Reading store can be a bit awkward to walk round. Took a while this time for order to be dispatched. Haven't received goods yet so cannot comment about them. Usually throw out bags when the faux leather starts peeling. Like the embroidered bags. Be careful about earrings with very small stones as sometimes in store they have been missing. Have bought bags,wallets,purses,hair accessories,belts,socks, jewellery box and jewellery. I don't usually have a problem with prices but went to an outlet and had arguments over the prices there. Only other problem seems to be a weird penny left on my accessorize card even when l tell them to use up all the money on card. This happened twice when l used it at the Reading store. Displays aren't always great in store and sometimes the bags l wanted to look at were up the top so have had to reach up higher than l would like. Have bought in other stores elsewhere.

3. mai 2026
Logoen til Accessorize.com

Svar fra Accessorize.com

Hello,

Thank you for your review.

We're sorry to read of your disappointment and frustration.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Regarding any missed Nectar points you will be required to contact Nectar directly as we don't have visibility of an y Nectar points awarded or your Nectar account.

Thank you again for reaching out to us.

Many thanks,

Vurdert til 5 av 5 stjerner

Pretty and well made hair accessories

I bought hair accessories for my Granddaughter, they look lovely and I'm sure they will be loved by my Granddaughter. The delivery was prompt and on time, the items were well made and reasonably priced. Hence 5 stars very pleased.

29. april 2026

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