I loved the style and size of this cross body bag, perfect for casual afternoons out or holidays. Even better as was half price when I ordered it! I used "click and collect" as no delivery fee. Whe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Great customer service, as phones are answered promptly, compared with other fashion stores. Easy to order and a smooth return process. Overall, Very happy with Monsoon. The only criticism is... Vis mer
I purchased a pair of sunglasses from accessorize having struggled to find a pair on the high street that met my requirements without morphing into a insectoid creature from a parallel universe. These... Vis mer
I picked up some flip flops which I ordered online, they were giant, though I ordered a S, plus cheap looking. The staff refused to issue a refund because I had not my cc with me, which I used for the... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.
Kontaktopplysninger
Storbritannia
- accessorize.com
4,1
Bra
1k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy online order and quick delivery to…
Easy online order and quick delivery to sho for collection.
26. april 2026
Well made summer bag
Ideal summer cross body bag. Very well made and just the right size.
28. april 2026
I ordered two lovely Dresses they were…
I ordered two lovely Dresses they were nice quality.I had to return as they were too long. Stores in general need to bear in mind shorter people . Delivery was fairly quick, return process was easy to follow
Would recommend this store
26. april 2026
I am very pleased with the service and…
I am very pleased with the service and my purchase
26. april 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Parcel never arrived and did not get…
Parcel never arrived and did not get help with changing the postcode. They insisted that I could do this with the carrier but I was told to get Accessories to change it as they couldn't.
25. april 2026
Svar fra Accessorize.com
Hello,
Thank you for your review.
We're sorry to read of your disappointment and frustration.
Please be assured that we appreciate all customer feedback and will share this with the relevant teams.
Thank you again for reaching out to us.
Many thanks,
Svar fra Accessorize.com
We appreciate you taking the time to share your feedback. We're happy to hear that your delivery arrived on time and was left safely.
I brought this bag for taking on a…
I brought this bag for taking on a plane to Carry all the stuff for the flight and also to use on holiday as a beach bag, it’s big, strong and has good handles, I have had similar bags from accessorize in the past and they have always been good quality, added bonus it has a zip
27. april 2026
I was kept in touch through E Mail
I was kept in touch through E Mail, was informed when parcel was in store, given plenty of time to collect parcel. Staff were very helpful whilst in store.
24. april 2026
Service was great and the 2 dresses I…
Service was great and the 2 dresses I ordered were perfect. However, I ordered size L for my wife and they were just too big. I have returned these items and when refunded will re order them again in size M.
27. april 2026
Svar fra Accessorize.com
We appreciate your feedback. We're glad the service met your expectations and the dresses were perfect. We are sorry to hear the sizing was off. We hope the reorder in size M works out well for you.
Evri is utterly unreliable at next day…
Evri is utterly unreliable at next day delivery. Twice in a row now, I have paid for next day delivery and it’s arrived 2 days late. Which has meant I’ve not been able to give the gifts I wanted to friends. Highly recommend you get a new delivery partner. Accessorize itself is good quality and the item I ordered is lovely.
27. april 2026
Svar fra Accessorize.com
Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.
In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.
We hope that this is of some assistance.
Many thanks,
Svar fra Accessorize.com
Hello,
Thank you for getting in touch.
We can confirm the item in your order has been marked on your order as 'Unable to Fulfil' and therefore cancelled. An email advising you of this was sent at the time of cancellation.
We are truly sorry for any disappointment caused by this and this only occurs when our team are picking items for orders to be shipped.
Therefore, your cancellation notice will occur when and if other items are being shipped to you. Sadly, until shipped no online order is 100% guaranteed hence why payment is not physically taken from the customer until despatch, these funds are ring fenced by your bank and held by them.
The item was most likely confirmed as in stock at the time, however during the packing process we have found this item to be unavailable. It is a common process which can occur with any online retailer and tends to be more common during busier sale period due to the high volume of orders being placed.
As this item has not been dispatched, as mentioned, rest assured you have not been fully charged as we only charge upon despatch, therefore any pending funds held by your bank will be cancelled and will revert back to your original method of payment within 10 working days (this will not show as a refund). Please note this timeframe is dependant on your banks policies. This is also stated on your cancellation email.
As no payment has been taken for your order we're unable to offer an alternative option.
Once again, we are terribly sorry for any upset or inconvenience caused by this matter.
Thanks, Accessorize
Accesorise flip flops.
This is the third pair of flip flops purchased from Accesorise, the other two pairs being plain black and gold. They are all extremely comfortable and bought at very reasonable prices, often on offers. The delivery by Evri, was good, with accurate tracking. Would not hesitate buying from this company again. Five stars
24. april 2026
I have not received my parcel .....it…
I have not received my parcel .....it has been delivered to the wrong address by Evri !!!!
25. april 2026
Svar fra Accessorize.com
Hi, we're sorry to hear this. If you haven’t already, please reach out to our team on the link https://help.accessorize.com/hc/en-gb/requests/new and they will be happy to help. You can also WhatsApp directly via the WhatsApp link at the bottom of the web form. Many thanks, Accessorize
Order cancelled for no reason
Ordered a bag in the sale . My order went through but received email following day to say my order was cancelled with no explanation. Looked on line and it was still available at sale price. Now it has gone back up to full price.
27. april 2026
Svar fra Accessorize.com
Hello,
Thank you for getting in touch.
We can confirm the item in your order has been marked on your order as 'Unable to Fulfil' and therefore cancelled. An email advising you of this was sent at the time of cancellation.
We are truly sorry for any disappointment caused by this and this only occurs when our team are picking items for orders to be shipped.
Therefore, your cancellation notice will occur when and if other items are being shipped to you. Sadly, until shipped no online order is 100% guaranteed hence why payment is not physically taken from the customer until despatch, these funds are ring fenced by your bank and held by them.
The item was most likely confirmed as in stock at the time, however during the packing process we have found this item to be unavailable. It is a common process which can occur with any online retailer and tends to be more common during busier sale period due to the high volume of orders being placed.
As this item has not been dispatched, as mentioned, rest assured you have not been fully charged as we only charge upon despatch, therefore any pending funds held by your bank will be cancelled and will revert back to your original method of payment within 10 working days (this will not show as a refund). Please note this timeframe is dependant on your banks policies. This is also stated on your cancellation email.
As no payment has been taken for your order we're unable to offer an alternative option.
Once again, we are terribly sorry for any upset or inconvenience caused by this matter.
Kind regards, Accessorize
I love the products and got free and…
I love the products and got free and fast delivery as well 😁
27. april 2026
Really pleased
Really pleased with the service all around.
The item I ordered is really nice, ordering was straight forward and the postage was really fast and trouble free.
27. april 2026
Dette er Trustpilot
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