Love the tug boat i need to get more bits and bobs extra battery maybe some figurines for deck was ordered in for me, also looking at getting a gps helicopter
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Nice friendly model shop. Prices seem very reasonable too. Definitely worth a visit instead of looking online.
I use Access Models a lot now for warhammer 40k they have great, knowledgeable staff who have time and time again delivered great service and good deals. Wouldn't recommend anyone else for any sort of... Vis mer
Selskapet har svart
Ordered 4x4 for son that had to come from the warehouse, then changed order the following day. Was no problem, picked up the RC the following day, wanted a bigger battery which was provided along with... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Access Models, Newark-on-Trent’s go-to destination for hobbyists, collectors, and model enthusiasts! With a vibrant shop at 43-45 Castle Gate and a user-friendly online shop at accessmodels.co.uk, we offer a vast range of high-quality products to fuel your passion. Enjoy free UK delivery on orders over £99 and free click-and-collect for local convenience. Explore Our Diverse Range of Models & Hobbies At Access Models, we pride ourselves on catering to every modeller’s dream. Our carefully curated selection includes: - Models: Detailed plastic kits, from historic warships to modern aircraft. - Warhammer: Iconic tabletop miniatures and accessories for epic battles. - Model Railway: Locomotives, rolling stock, and scenic supplies for all gauges. - Die-Cast: Collectible cars, trucks, and machinery for display enthusiasts. - Radio Control (RC): Cars, planes, tanks, construction models, drones, and rockets, including top brands like Team Associated and Traxxas. - Wooden Models: Intricate kits for ships, buildings, and more. - Accessories: Paints, tools, adhesives, weathering products, and RC parts (motors, batteries, controllers) to perfect your creations. Whether you’re building a diorama, racing an RC car, or crafting a railway layout, we have everything you need to bring your vision to life. Why Shop with Access Models? - Unmatched Variety: From beginners to experts, our inventory spans all skill levels and interests, featuring leading brands like Tamiya, Hornby, and Games Workshop. - Expert Support: Our passionate Newark team offers personalized advice, whether you’re choosing a Warhammer army or tuning an RC drone. - Competitive Prices: Get top-quality products at great value, with secure online payments and fast, reliable shipping. - Community Hub: Join our thriving community of modellers via Facebook and Instagram to share tips, creations, and events. - Local & Online Convenience: Visit our Newark store for hands-on browsing or shop online with ease, backed by free delivery over £99 and free click-and-collect. Start Your Hobby Journey Today Access Models is more than a shop—it’s a gateway to creativity and excitement. Whether you’re crafting a scale Spitfire, battling with Warhammer, racing an RC tank, or designing a model railway, we’re here to support every step. Visit us at 43-45 Castle Gate, Newark, NG24 1BE, call 01636 673116, or shop online at accessmodels.co.uk to explore our full range. Fuel your passion with Access Models—where hobbies come to life!
Kontaktopplysninger
43 to 45 Castlegate, NG24 1BE, Newark, Storbritannia
- 01636 673116
- sales@accessmodels.co.uk
- accessmodels.co.uk
4,9
Enestående
364 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Access Models
Thanks Paul!
Quick service and a very delightful…
Quick service and a very delightful welcome. I would only use access models now.
10. januar 2025
Svar fra Access Models
Thanks Michael!!
Svar fra Access Models
Thanks Barry!
A very well stocked store with very…
A very well stocked store with very knowledgeable staff .
Going the extra mile seems like it is standard practice.
I will definitely be purchasing again.
28. desember 2024
Svar fra Access Models
Thanks Mick!:)
Friendly and helpful and managed to get…
Friendly and helpful and managed to get the stuff I needed
28. november 2024
Refunded but still £12 out of pocket
Ordered 2 servos that I've used in 7 of my other models Alturn 750MG. Got 2 servos that don't look like the ones of had before because I think Alturn has changed where they get there servos from (not access models fault) there slower and even after testing for a few minutes still not the speed they stated so I've sent them back. Access models were very good with the return and helpful with emails and suggested other servo's but after the refund that didn't cover there shipping to me I'm still £12 out of pocket with nothing to show for it.
30. oktober 2024
Svar fra Access Models
Hi Malcolm,
Thank you for sharing your feedback. We’re sorry to hear that you weren’t satisfied with the servos you received. As you mentioned, the changes to the product are beyond our control, but we’re glad that we were able to assist you promptly with the return and offer alternatives to suit your needs.
Regarding the postage costs, we understand your disappointment. However, as outlined in our returns policy, we are only able to refund the cost of the item itself.
We appreciate you recognising our efforts to provide good service, and we’re sorry this situation left you feeling disappointed. If there’s anything else you’d like to discuss, please don’t hesitate to contact us.
Best regards,
Eleanor
Operations Manager
Access Models
Great customer service from Access Models
Easy transaction and plane arrived well packaged and when expected. We did have a query with the instructions on charging the battery, we contacted the store and explained the situation and a very helpful lady said she would speak to the supplier and get back to us which she did within a couple of hours. Great customer service, We finally got to see our 14 year old Grandson and give him the plane and he is absolutely delighted with it. Thank you very much.
15. oktober 2024
Very helpful on the phone,a bit slow on…
Very helpful on the phone,a bit slow on delivery.
1. november 2024
Svar fra Access Models
Thank you for your review! I'm glad we could help over the phone. I’m sorry to hear that the delivery felt a bit slow – we know how important it is to receive your items quickly. For items we specially order, dispatch usually takes between 3-5 or 7-10 working days, and then delivery typically takes another 3-5 working days. We really appreciate your patience and hope to make your next experience with us even smoother.
Helpful advice over the telephone
Helpful advice over the telephone, confident staff that advised well and made me feel I could trust their opinion.
1. november 2024
Excellent service and shop.…
The staff were very friendly and very helpful. The knowledge they have is good. They had to order something for me but it was quick to arrive. Will be using this shop again in the future.
29. oktober 2024
Buying from a company that cares about it's customers.
The web site was easy to use and I managed to find what I wanted easily and quickly.
When the goods arrived there were well packed and in perfect condition.
Very please and will be using Access Models again.
28. oktober 2024
Very friendly owner’s and staff
Very friendly owner’s and staff, they found what I was looking for, I paid for it, they ordered it and bingo, phone call the next day 9.00am it’s ready for collection from the shop 👍👍👍👍👍
11. oktober 2024
Staff are always helpful
9. oktober 2024
Excellent service
Excellent service, everything was well packaged and arrived in good time.
9. oktober 2024
Excellent Service.
Ordered items that arrived securely and safely packaged with a few days.
8. oktober 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.