Accent Clothing Anmeldelser 

823
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I came across Accent after an internet search for some footwear. The original order arrived extremely fast. Unfortunately the size I ordered didn’t fit . But Accent has in place a very easy exchange p... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service. Great website with clearly laid out details on all aspects from purchase to Returns and refunds. Item was as described, Packaged very well with fast delivery and kept upto date a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

If I could give an extra star I would. This is my second order with this firm and I contacted their customer service team because part of the order was missing. Lisa was a delight and tracked down th... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Since publishing my complaint, issue has been fixed. ORIGINAL: After seeing the great reviews for them here, I decided to buy 3 items from them. I ended up only keeping 1, because the other two d... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Herreklesbutikk
  2. Barneklesbutikk
  3. Butikk for motetilbehør
  4. Skobutikk
  5. Dameklesbutikk

Skrevet av virksomheten

Born in 1984, Accent has led the way for over 30 years as the destination for trend-led designer fashion for men, women and children. Over the years, Accent has developed a strong reputation as one of the UK’s Denim and Outerwear Specialists not only for the products we stock but also for our expert knowledge and customer service, which we carry not only in our flagship store in the historic Leeds city centre but also in our online store where we sell and deliver product worldwide. Our buyers curate collections to inspire and excite, so we are always on the lookout for the hottest trends and wardrobe staples, putting the customer at the heart of our product offering. From luxury casual products to designer urbanwear, we will always have the right item for the right occasion.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

823 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(823)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Another great purchase …

Another great purchase from accent clothing rapid delivery great phone service to clear up a address issue, and top quality clothing very happy customer

11. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer Service / Returns

I purchased a Belstaff Gillet from Accent at a very competitive price - unfortunately the item had been mislabeled by Belstaff and had to send it back - customer service from Accent was great - Lisa who dealt with my inquiry/ return was extremely helpful - will definitely use again

16. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Flower Mountain Yamano 3

Had the exact items I was looking for with a great value discount. Great service dispatching items & keeping me notified of delivery. Couldn’t be happier

8. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing customer service from Ola and…

Amazing customer service from Ola and the team, I wanted an exchange and couldn’t do this through the website - but the team sorted it out quickly, painlessly and in super efficient time - can’t wait to receive my items that are already en route 👏👏👏👏

25. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Company cancels orders with no proper explanation.

Seems like similar issues, they entice you with sale items and give discounts but then cancel your order two days later. It’s almost like they want you to buy something else as they offer 10% off in the cancellation email.

I will not be using the scam site again, as I need shoes to actually be sent.

No doubt I will receive a response saying that they tried to fulfill my order and that they don’t like to cancel orders but it seems to be pretty normal looking at other reviews.
ACC1088743

18. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Cancel orders without explaining why. Waste of time.

Sent me an email confirmation that my order had been cancelled but I hadn't cancelled it. Phoned customer service to find out what was going on and told that they had sent me an earlier email saying the item was out of stock. They hadn't. I checked my junk folder and there wasn't any notification email anywhere. Bought the item as a gift so this was a real inconvenience and a complete waste of time. Needless to say, I won't be using this company again.

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Accent Clothing

Hello Craig,

Thank you for your review. We are sorry to hear about your experience. We do our best to fulfil every order, as you can imagine we have no desire to cancel orders.

Unfortunately we were unable to fulfil your order on this occasion and have issued a refund. Our system does say an email was sent to inform you of this but understand you may have not received.

We apologise again for the inconvenience.

Kind regards

Accent Clothing.

Vurdert til 5 av 5 stjerner

Brilliant customer service

Brilliant customer service, the Lady I spoke to was so helpful yesterday, my new Aquascutum shirt arrived today as she promised,, can’t thank her enough…

16. november 2024
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Svar fra Accent Clothing

Thank you so much for the review!

Vurdert til 1 av 5 stjerner

Purcahsed 2 grey Beanie hats one for a…

Purcahsed 2 grey Beanie hats one for a present for a friend, via the Ebay shop On 21st Aug. Estimated delivery 24- 28th Aug. 10 days later no goods. I've contacted the seller twice and been on the Ebay page to check for updates....nothing. Today, I tried to telephone them. The phone on the Ebay site doesn't exist, so I tracked down another number on their website .... but no one answered. Of course, the money was removed with great efficiency from my bank account on the day of purchase. I would caution you about purchasing anything from this company.

Edit:
Ive phoned them now. Nothing to do with us was the answer. Its a different department that deals with this. I'll pass it on they said........surprisingly still no news and no refund and no goods.

Edit:
I've provided the additional information you require.......still no goods, no refund, no action.

CLOWNS !

21. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Accent Clothing

Hello,

Thank you for your review and sorry to hear about the issue. Could you kindly respond to the request for more information on your order and we can advise on the situation with your order.

Kind regards

Accent Clothing

Vurdert til 1 av 5 stjerner

WARNING

WARNING. They’re taking online orders, but not fulfilling them. There’s no update, no shipping, no response, no refund.

Edit: Why is this the only place that Accent Clothing are responding? Please respond to my email and messages first, urgently fulfill my order or provide a refund.

Edit: I’ve already provided the order details as requested. Last email sent Saturday 31st August 10:15am. Stop giving a misleading narrative on a 3rd party site.

31. august 2024
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Svar fra Accent Clothing

Hello,

Thank you for your response. I am unable to see an email to our contact address info@accentclothing.com.

If you order was directly through our website please can you provide your order details in the information request we have sent so we can contact you directly.

Kind regards

Accent Clothing

Vurdert til 5 av 5 stjerner

Great

Great service and a really good deal because of the sale.

28. juni 2024
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Svar fra Accent Clothing

Thank you so much for your review!

Vurdert til 5 av 5 stjerner

Came across them online

Came across them online. Order came really fast. Happy customer

4. juli 2024
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Svar fra Accent Clothing

Thank you so much for your review!

Vurdert til 5 av 5 stjerner

New Jeans service

Great service, order came quickly, everything very smooth 👍

10. mai 2024
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Svar fra Accent Clothing

Thank you so much for your review!

Vurdert til 1 av 5 stjerner

Ordered a £139 Vivienne Westwood phone…

Ordered a £139 Vivienne Westwood phone bag- arrived unboxed, badly packaged and damaged has marks allover it as if it is a second/used. If it wasn’t a gift I would be sending this back asap but I don’t have much choice now.

27. april 2024
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Svar fra Accent Clothing

Hello Katy,

Thank you for your review. Sorry to hear about the issues you had with the packaging.

If you have some photos of the packaging could you please email us on info@accentclothing.com and we can investigate this for you.

Kind regards

Accent Clothing.

Vurdert til 1 av 5 stjerner

AVOID

Bought a Belstaff Sweatshirt from accent Clothing arrived in good time the trouble started when I returned it. Between Accent and Royal mail the shipment has been lost accent are refusing to refund even though I had proof of postage and a tracking number as proof contacted Royal mail who said all accent had to do was contact them and they would reimburse them. Accent have so far refused AVOID THEM.

17. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Accent Clothing

Hello Patrick,

Thank you for your review. We appriciate your comments.

We would be remised if we did not provide more context your review.

Your return label, which should have been generated through our website, shows that it was generated on Nespresso's return account. Though we appriciate this may have been a mistake, it was not something that we, Accent clothing, have caused. Our returns link generates a return to our companies warehouse.

On discovery, you say Royal Mail have admitted to you that they lost this return. We have however contacted Royal Mail who have said that this was label was generated by yourself. We have asked you to forward the written conformations from Royal Mail that they accept liability as when we contact them they say the item was returned to the address as completed by the sender, yourself.

Despite this, we have emailed you to let you know that we have reached out to Nespresso to aid in helping you locate your parcel. We await their response.

If the goods can be located, or you are able to provide written conformation that Royal Mail have lost the parcel we will be happy to progress this return further.

We thank you again for your feedback.

Kind regards

Accent Clothing

Vurdert til 1 av 5 stjerner

The level of spam is annoying as hell

The level of spam is annoying as hell. Do not, I repeat do not give them your details. I've unsubscribed a number of times, blocked the numbers they text you on and they just change and repeat. It's daily

16. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Accent Clothing

Good morning,

Thank you for your email and sorry to hear you are struggling to get unsubscribed. If you can reply to the text with STOP this should remove you from the mailing lists.

Kind regards

Accent Clothing.

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