Unfortunately we have a very fussy Working Cocker Spaniel. We have tried every fresh dog food on the market along with many many other types (raw, tinned etc) Then I happened to be in Jolleys Pet s... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Great to have tins of heavy dog food delivered to the door. The food quality is extremely good and bowls are always clean and a good choice of flavours. Only downside is very often subscription runs... Vis mer
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My rescue dog Dudley was eating James Wellbeloved dry food but he kept getting ear infections so my vet suggested I try AATU food & Dudley have a duck only diet .Dudley is super happy with his new d... Vis mer
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I really like the option to change the delivery date for your subscription if you are getting low on food bring the delivery forward. I did just that and on the day it’s packed for delivery I get noti... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Kontaktopplysninger
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Storbritannia
- enquiries@aatu.com
- aatu.co.uk
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Svar fra AATU Dog & Cat Food
Thank you for your lovely feedback, we’re really pleased to hear you’ve had such a great experience with our service.
Kind Regards
Chris
The AATU Team
Good product with well organised…
Good product with well organised logistics at a reasonable price.
18. juni 2026
Svar fra AATU Dog & Cat Food
Thanks so much for your 5-star review — we’re really pleased to hear you’re happy with the product, and that everything arrived smoothly with well-organised logistics at a reasonable price.
Many Thanks
Andrew
The AATU Team
Our dogs like it
Our dogs like it, it's a quality tined food , easy to store and use as a mixer for home cooked. The price is reasonable and the deliveries are always on time.
Thank you
22. juni 2026
Svar fra AATU Dog & Cat Food
Thank you so much for your 5-star review — we’re delighted to hear your dogs are enjoying the food, and that you’re finding it easy to store and use as a mixer with home cooked meals. It’s also great to know you feel it’s good value and that deliveries are consistently on time.
Warm Regards
Andrew
The AATU Team
Svar fra AATU Dog & Cat Food
Thank you so much for your 5-star review — we’re really pleased everything arrived on time, and that the parcel reached you in perfect condition with no damage.
Thanks again
Andrew
The AATU Team
Svar fra AATU Dog & Cat Food
We’re so pleased to hear your cocker spaniel loves it — that really does make us happy too. Thanks so much for taking the time to leave a 5-star review.
Kind Regards
Andrew
The AATU Team
I am a monthly subscriber for a dog…
I am a monthly subscriber for a dog food order because the quality and ingredients are excellent for my dogs needs. She loves this pet food and always an empty dish before waiting patiently for her pudding! Kefir and natural yoghurt!
I moved my order date at 7:30pm last night and it has been delivered today at 11:30am. You can’t ask for better service than that. ATTU and DPD. Well done on always providing a very speedy delivery. Most orders are next day delivery.
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AATU Dog & Cat Food
Thank you so much for your wonderful 5-star review, and for being a monthly subscriber — we’re delighted to hear the quality and ingredients work so well for your dog’s needs, and that mealtimes are such a hit (pudding included!).
We’re also really pleased to hear how quickly your amended order arrived — we’ll be sure to pass on your kind words about the speedy delivery service with DPD.
Many Thanks
Andrew
The AATU Team
Fussy dog with loose stools
My dog is very fussy and always had loose bowels. We tried every type of dog food, raw, tinned and cooking it ourselves but no joy. Since he's been on Aatu there is a definite improvement and he loves it.
I do wish it was cheaper and the delivery was free. However it does come on time.
20. juni 2026
Svar fra AATU Dog & Cat Food
Thank you so much for your 5-star review — we’re really pleased to hear your dog is enjoying AATU, and that you’ve seen a definite improvement after trying so many different options.
We do understand your feedback on price and delivery costs, and we really appreciate you sharing it. We’re glad to hear your orders are arriving on time as well.
Warm Regards
Andrew
The AATU Team
Good quality product
Good quality product, my dogs shine and thrive on this food and it does not affect their food allergies. Prompt delivery and a cheaper price.
15. juni 2026
Svar fra AATU Dog & Cat Food
Thank you so much for your 5-star review — we’re delighted to hear your dogs are shining and thriving on AATU, and that it’s been a good choice alongside their food allergies.
We’re also really pleased you’ve been happy with the prompt delivery, and we appreciate your feedback on pricing.
Best Wishes
Andrew
The AATU Team
This food is very good quality and my 5…
This food is very good quality and my 5 dogs love it. I previously purchased tinned dog food from another supplier but they started to get a lot of fat at the bottom of the tins. The fish (salmon and tuna) is great for my dog who is getting older now. I also like the fact it’s gluten free too.
15. juni 2026
Svar fra AATU Dog & Cat Food
Thank you so much for your 5-star review — we’re delighted to hear all five of your dogs love the food, and that you’ve noticed the difference in quality compared to what you were using before.
It’s lovely to hear the fish recipes (salmon and tuna) are suiting your older dog so well, and we’re really pleased the gluten-free aspect is a positive for you too.
Thanks again
Andrew
The AATU Team
AATU is an amazing brand - Thanks Rina!…
AATU is an amazing brand and even the customer service staff are amazing. They don't make a dogs dinner out of it all. They take care of the ordering process and changes needed, you even have subscription options, discounts, collect points for each order and collect points for other things that in turn are used going forward. Their customer service is A1. They are prompt to reply to any concerns or questions you have. Rina at ATTU put an order through ahead of the original subscription date so my dogs could be guaranteed their meals due to
major delivery company (Ama*€%) and my orders were being delivered to untraceable addresses and when they were delivered, the boxes were used as footballs and the tins inside were so damaged they would explode upon opening. This same company has a customer service that quite frankly do not care about the anxiety and stress you go through and their delivery drivers that have been experienced recently are just marking their own homework and are rude. I have now cancelled my subscription with this other company and have moved it directly to AATU where I know my dogs will never be let down in any way shape or form. The delivery is also delivered the next day using a very good reputable company that are also outstanding. 4 paws up for Rina - thanks Rina !
23. mai 2026
Svar fra AATU Dog & Cat Food
Thank you so much for your wonderful 5-star review — we’re truly delighted to hear how happy you are with AATU, and that our team has been able to make ordering and subscription changes easy and stress-free.
We’re especially pleased to see your kind words for Rina. Ensuring your dogs’ meals arrived when you needed them most was exactly what we would want to do, and we’ll make sure your feedback is shared with them. We’re also really glad the delivery experience with AATU has been outstanding for you.
Many Thanks
Andrew
The AATU Team
Great food and excellent service.
My dogs love AATU food. They have turkey in the morning and salmon in the evening. Setting up subscription was easy, and making changes to it is also very easy. Delivery is quick and efficient. Overall, I'm very happy with the quality of food and service I receive.
10. juni 2026
Svar fra AATU Dog & Cat Food
Thank you so much for your lovely 5-star review — we’re really pleased to hear your dogs are enjoying AATU, and that turkey in the morning and salmon in the evening is going down well. It’s also great to know you found the subscription straightforward to set up and adjust, and that delivery has been quick and efficient. We truly appreciate your support and we’re delighted you’re happy with the quality of both the food and the service.
Warm Regards
Andrew
The AATU Team
Svar fra AATU Dog & Cat Food
Thanks so much for your 5-star review — we’re really pleased to hear you’re happy with the quality and service, and that your delivery arrived quickly.
Kind Regards
Andrew
The AATU Team
Good delivery service.
Good delivery service. However the food i ordered for my newly adopted Patterdale doesn't seem to like the salmon and tuna wet food or the salmon and tuna kibble. Thanks.
8. juni 2026
Svar fra AATU Dog & Cat Food
Thanks so much for your 5-star review — we’re really pleased you were happy with the delivery service. We’re sorry to hear your newly adopted Patterdale isn’t taking to the salmon & tuna wet food or kibble; if you’d like us to look into this with your order details, please reach out via our Customer Care team here: https://customercare.aatu.co.uk/
Many Thanks
Andrew
The AATU Team
Svar fra AATU Dog & Cat Food
We’re really pleased to hear you’re happy with both the service and the product. Thanks for the full 5-star review.
Many Thanks
Chris
The AATU Team
3 bags of cat wet food have sour taste
3 bags of cat wet food have sour taste. I reflected the problem to AATU food in Mar 2026. They asked me few questions but no reply since then. They sent another email in April to close the enquiry and I replied please keel the case active. They finally replied me in June and ask me to go to see doctor and provide an illness report that related to their products.
I have ordered over £300 wet food from them. I only asked them to refund those bags with problem. Our cat refused to eat those wet food with sour smell so he didn’t impact by those smelly wet food.
They just keep replied their food had no problem. And it is ridiculous that they replied after 3 months and expected me keep those food.
They have stopped the production of cat wet food. I think this is the reason they don’t care anymore as I won’t be their targeted customers anymore.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AATU Dog & Cat Food
We’re really sorry to hear about your experience and for the delay in our communication, this was due to a technical error on our side. We have reached out to you by phone and followed up with an email.
We understand how frustrating this has been, but we hope our offer to rectify the situation will in some way make this up to you.
We’re also sorry that you’ve felt your concerns about the food weren’t taken seriously, we absolutely take all enquiries seriously and would like to apologise if you felt this was not the case.
Many Thanks
Chris
The AATU Team
My order was well handled and arrived…
My order was well handled and arrived the next day! Thank you for sorting out the blip too!
4. juni 2026
Svar fra AATU Dog & Cat Food
Thank you so much for the 5-star review — we’re really pleased to hear your order was well handled and arrived the very next day, and that we could get the blip sorted for you too!
Kind Regards
Andrew
The AATU Team
Quick friendly and extremely helpful…
Very quick getting through to an extremely helpful and friendly person. No lengthy que system or trying to speak with a BOT. Helped me change my subscription in minutes. Best telephone helpline service I've had for some time.
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AATU Dog & Cat Food
Thank you so much for your wonderful 5-star feedback — we’re really pleased to hear you got through quickly and that our team member was able to help you change your subscription in minutes. It’s especially lovely to know the telephone support felt straightforward and genuinely helpful, without any long queue system.
Many Thanks
Andrew Horrobin
The AATU Team
Great product and like subscription as…
Great product and like subscription as can delay or speed up delivery of orders if needed
31. mai 2026
Svar fra AATU Dog & Cat Food
Thank you for your lovely feedback, we’re so pleased you’re enjoying the product, and it’s great to hear the subscription is working well for you, especially with the flexibility to delay or bring deliveries forward when needed.
Warm Regards
Chris Sweeney
The AATU Team
Svar fra AATU Dog & Cat Food
Thank you so much for the 5-star review — we’re really pleased to hear you’re happy with the quality of the food, and we truly appreciate your support.
Many Thanks
Andrew
The AATU Team
This was my first order and my dog…
This was my first order and my dog loves it ! He’s a very fussy eater so I’m happy seeing him enjoying the food . Will be getting more soon
28. mai 2026
Svar fra AATU Dog & Cat Food
We're so pleased your dog loves our food, especially as they can be a fussy eater! It's wonderful to know they're enjoying their meals. We appreciate your positive feedback.
Best Wishes
Andrew
The AATU Team
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