What a terrible company. They will ship you an item that comes in a box but it’s shipped in a bag. Of course it’s gonna get damaged in transport and their policy on that is that they are not responsib... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
ich habe mir vor ungefähr 2 Jahren den Ultimate Bluetooth Controller geholt und er hält ohne signifikante Probleme bis heute durch. Das einzige Manko ist der manchmal festhängende Turbo-Modus, den... Vis mer
Die Controller sind an sich Super, man kann sie aber nicht einstellen oder Updaten, weil die Website ständig offline ist, man muss mal glück haben, wenn man sie für 5min erreicht, dann aber dauert... Vis mer
I bought two 8bitdo controllers. First one was the first version of the Ultimate, full of connectivity issues (aka random disconnect). I ended up getting a refund even after the legal window from a... Vis mer
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Die Controller sind an sich Super ABER...
Die Controller sind an sich Super, man kann sie aber nicht einstellen oder Updaten, weil die Website ständig offline ist, man muss mal glück haben, wenn man sie für 5min erreicht, dann aber dauert der Download mehrere stunden, bricht dann irgendwann ab, weil der Server wieder nicht erreichbar ist.
So bringt das ganze leider nichts.
The controllers themselves are great, but you can't configure or update them because the website is constantly offline. You have to get lucky if you can access it for five minutes, but then the download takes several hours and eventually crashes because the server is down again.
Unfortunately, it's pointless.
I can not reccomend anyone to make a…
I can not recommend anyone to make a order from this company,
I order 4 controllers months ago i got track id but they delivery guy gave my products to someone else i have not sign anything or done anything wrong and 8bitdo know that i did not recive anything and they only offer me HALF refund when i did not recive anything so at the moment THEY SCAMED ME
The funny thing is they say the have proof of delivery and yes someone else signes it witout id or anything not even the right apartment they went to,
And their proof of id is a PDF with password they dont even tell me the password
Having contact with them is like talking to a total idiot we are not geting forward they just hope i will be tired and let them scam me but i will never give up these idoiots need to give me what i paid for or 100% refund
To all who think about order direct from them do not do it its not worth the headeach if you want their products i recommend buing them in store from a third party even if the price is higher they wont scam you like 8bitdo
Its one those products that look good…
Its one those products that look good and steal your attention . But are horrible once u get your hands on them . If one button gets broken , which will happen . Goodluck finding a replacement for it . And you wanna get in touch with the parts people? Also goodluck with that. Please add a few dollars and save urself from this nightmare
No warranty
I’ve purchased an 8bitDo controller a few years ago, and because that controller works fine I’ve decided buying two roughly 50 days ago.
This time around one of them came defective ( battery issue it seems, since I’ve used it one day, then on the next day it wouldn’t turn on, I’ve tried charging at first on its usual charger, as it wouldn’t even turn the charging light on I tried a few others, and it wouldn’t turn on nor charge), so I’ve decided contacting 8bitDo customer support, and they told me to update the controller which I did as requested and yet it wouldn’t work.
So I reported back to the customer service, who asked for the receipt, which I provided, and then was told to contact Amazon who had already told me beforehand to contact 8bitDo, so I told the customer support about that, as they insisted on telling me to contact Amazon, so I got back to Amazon a second time and had the same response, so reported back to 8bitDo customer support which told me to try again with Amazon, so I sent them a screenshot of Amazon's response, and yet…the customer service insisted on telling me to contact Amazon ( apparently to don’t be responsible for dealing with their warranty).
After quite a bit of time, I managed to have 8bitDo accountable for the warranty they have to provide, as they replied me that I would have to pay to sent the controller back to either USA or China, and they would either try repairing or change the controller…
Bear in mind, I would have to ship an actual box to USA or China, so it would cost me as much as a new controller…
Or they offered my an “incredible” deal of 50% off in another controller ( which is just a regular deal that anyone gets), which means they not only won’t bother with the warranty that was meant to be, but also they wanted to make it look like they were offering me a solution that was actually just an offer that anyone gets anyway…
So I DO NOT recommend 8bitDo, I did in the past, and will never do it again, I won’t recommend it to anybody else I know, and won’t buy again from.
Those few extra bucks we pay on other controllers mean we’re getting an actual warranty, so essentially buying from 8bitDo is gambling…if you buy a controller for less, and it works fine, good for you, otherwise you’ll have to toss it and buy a new one.
Only good things to say
I own 3 different controllers from 8bitdo and have been happy with them all. I bought the last one directly from the manufacturer's own store and the delivery was fast. The manufacturer sells many spare parts for the controllers and that is definitely a big plus. Thanks, 8bitdo team!
Cheap keyboard
Cheap keyboard
Broke within a month of me purchasing it, garbage Chinese plastic, do. not. buy.
Poor quality controllers not built to…
Poor quality controllers not built to last. Just outside of warranty one of the triggers on a 2.4g ultimate stopped reading at 100%
Their customer support were unhelpful and told me to basically "buy replacement parts and fix it yourself" - it went in the bin and I bought a controller from another brand instead
Quick search found multiple Reddit threads with people who had the same problem - the membrane inside the right trigger is prone to break. Even those within warranty were reporting that 8bitdo support were not being helpful with the issue.
Avoid at all costs.
Australian customers beware!
My first and very likely last experience with the 8BitDo store was incredibly disappointing. The experience on the website wasn't bad, and the time to prepare the order and get it shipped internationally was very respectable. If the story ended there, I would be leaving a 5 star review. Unfortunately, 8BitDo and their international shipping partners use Aramex Australia for the last-mile shipping. Which was a complete nightmare, with many failed delivery attempts and sheer incompetence (the couriers don't even read delivery instructions). That's not necessarily the fault of 8BitDo, if they learn their lesson to not use the worst couriers available. However, what was really disappointing was how the 8BitDo support staff handled the situation. They were not helpful at all, trying to pass the buck and not taking any responsibility at all. Their support amounted to parroting what the tracking information said, and continuously asking me to contact the courier. Even after I clearly told them that every avenue to contact the courier had been pursued and exhausted. I even had to raise a case with PayPal in order to put some pressure on them. All in all, it took 2 months for my order to arrive.
The 8BitDo products themselves are great, and I don't have any problems with them. But I recommend avoiding the store on the 8BitDo website until the business makes the necessary changes to improve delivery times and customer service. You're much better off buying their products from Amazon Australia.
Good quality products
I bough from them multiple DIY kits, And have been receiving in short time, quality is good.
Gbros adapter stay away from it
Gbros adapter arrived with 3cm long micro usb cable, didnt last long until it stopped working because of wire tension and weight from the battery. You think you can just take a normal micro usb from your pile and replace it right, nope 8bitdo uses proprietary micro usb cable. Screw these guys and their greedy behavior, there is a reason why they sell micro usb cable on their site but they don't explain that it has been altered to only work with their products.
8bitdo are terrible
Brought the playstation wireless receiver as its advertised to play perfectly with playstation 1 and 2.
Well it works with ps2 but you can't play ps1 games with analogue controls which actually renders a few games unplayable eg crash bandicoot.
I wrote to customer support asking what I could do to make it work as its what I brought it for and was told to download an updater tool.
I pointed out I don't have a pc or laptop and was sent a file to use with a pc or laptop.
I told the customer service that this should be working out of the box as its advertised as "perfect compatability " as I was very let down with the product I had paid for and I don't think its good business practice to release a product as unfinished. its essentially getting the customer to fund further development to completion.
The customer service replied saying its not advertised as analogue compatible and I should shop elsewhere.
Terrible attitude considering I've brought 10 or so products from them prior and was just seeking "perfect compatability " as advertised which would by definition, include analogue support as it was a feature of playstation 1.
Will be returning my receivers and purchasing the retrofighters defender, which works with 100% of features and even gives you a modern controller for just 10 pounds more.
8bitdo attitude stinks and its business practice is disgraceful
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