6th Gear Experience Anmeldelser 

I have to say the transaction was smooth, the day was great, instructor Stuart was fab and I enjoyed the day. My only negative was my voucher was an exchange as couldn’t get the Rally experience bought for me, so there was £40 I couldn’t use and not even credit to use against another experience.

They cancelled our booking because of Covid and since then they have simply not replied to any and all contact we have made. We’ve remained 100% courteous and polite in all our message but they just don’t respond at all. EVER! We’ve been trying for ages to get in touch via their email address. They just refuse to answer or respond to us at all. I’ve tried, my husband has tried. NOTHING. I cannot recommend an organisation that places so little value in customer service that their chosen response is just to completely IGNORE us. Such a shame as my young son was so excited to receive this experience as a gift and even if they chose not to honour our booking, they could at least have the decency to respond to any of our messages and let us know. Disappointed.

(The date of experience was just entered as the box required an entry - our “experience” was cancelled by 6th Gear)

UPDATE: despite the company’s suggestion that they have responded / given us options to rebook …… they never actually responded to ANY contact from us. Likewise when trying to phone, an automated message told us they were too busy to take phone calls. We gave up trying ages ago and have accepted that this company has taken payment but has no intention of delivering the service. A child WAS very excited - but unfortunately was never able to take part.

Voucher bought for my son's 21st birthday. Not by me. Valid for 6 months only - to take the experience NOT to use the voucher. Email reminder that voucher was expiring so I called. Have to pay £30 to extend (on £49 voucher). I had to have booked it 3 months ago, I was informed so voucher life in reality only 3 months long. Unhelpful, rude, dismissive. Book direct with the track. I hate these gift experiences. Licence to print money.

I would give them 0 if I could. My experienced was delayed due to COVID. They claimed they had sent emails on two occasions about rebooking. Having checked, these did not arrive. Apparently there is no chance of booking now. Very disappointing.

Great experience at Stafford Car driving centre, loved it so much, instructors were great

The woman called Tracy at the desk was extremely rude, which unfortunately put a negative view on the day. The guy on the desk next to her was very calm and understood why we were upset. He dealt with it a lot better than she did. Instead she turned to speaking down to us. The attitude of the drivers was completely different as they couldn’t do enough for us. But, her lack of customer service ruined the experience for us.

Would give them 0 stars if i could!
Booked for my daughter and thought we got a good cheap deal but its the case of a £30 voucher deal they then want £20 to cancel, £30 admin fee to change, £25 for photos and £25 insurance fees!! So your £30 hour for your children has now changed! Your much much’ better off going with a respectable company that have some empathy with customers instead of rude attitudes! The management are shocking! I would 100% avoid and check other reviews before you commit. The reviews were that bad on social media they have turned them off!!

I had booked the kids supercar experience for my 12 year old son. This gift was from Christmas 2021. There was a long wait from booking but not a massive problem, its obviously popular.
On the day my son was a little nervous. On arrival the signage of where to go to book in wasn't clear but we eventually found the office. It was very busy, not what I expected. We spoke to a young lady who booked in my son. She then noted that I had not paid for insurance and preceeded to tell me and my 12 year old that if he was to hit a red cone or a stone was to hit the car I would be liable to pay £5000. Looking at the fear on my sons face, obviously I paid. My question is, at what point would you let the parent give the car a check before you tell them they owe £5000 for damages? Certainly no opportunity that I could see. One of the cars (not sure what model) had the rear lights smashed.
We went towards the race track, again no real signage and due to the rain not many people to ask where to go. Then you're in a queue until your name is called. Once called they have a quick picture and a 2-3 minute chat/lesson. I needed to tell someone he was nervous but it was so rushed and with barriers I couldn't speak to anyone. Thank fully he told the instructor himself. Another few minutes and he was done, poor, no time. I know that I read terms and conditions but didn't take much into account as it says leave 2hrs for the day which leads you to think that time is spent with your child, well more than five minutes anyway. Also there is information about the waiver but to discuss and put the fear of God in to a 12 year olds head, of course there's a chance he'd hit a cone he's 12 with no driving experience. Clever, they know exactly what they're doing.
Next the 3 mile trip around the race course. Now on booking in I was led to believe that his experience was in a lamborghini, however do not be fooled, it was in a Ford focus! But if you wish to pay an extra £15 you can switch to a ferrari or other supercar choice. On the paperwork received before I do not think this was made clear.
I can say that the 7-8 minutes he actually spent in the car he enjoyed. The certificate you are meant to receive at the end, again you don't, it's sent to your email for you to print off at home.
I feel they need to be a bit more cautious with advertising, if I had been aware of time actually spent in the car, or for him to made special for the hour or two it would have been worth the £84 I spent in the end. However it is not the case. Not worth the money or the experience.

Had a fantastic experience at Elvington, York with 6th Gear today 12/11/22. Well organised and I felt like in the movie Fast and furious 😜 . I drove Lamborghini LP570 Super first 6 laps and Audi R8 V10. Highly recommended .

Arrived in good time at Elvington to be met by friendly staff... day was explained clearly.... one car time overlapped with another.... not a problem the staff simply put me in another car of my choice and moved my times around.... well organised day run smoothly,friendly informative instructors....
It's easy stop spend alot of money on upgrades, and media packages.... but this is your choice with no pressure from staff to do so.

Very disappointed..
I bought this experience for a friend’s 40th birthday in January 2022.
He gets regular Mondays off work due to owning a restaurant, so I bought the midweek option.
He tried to find a suitable date for the drive without success.
I received an email in July telling me that he needed to book a day before the voucher expired, and to contact customer services.
I spoke to them and explained the situation. I also explained that his wife had just given birth.
The ONLY dates available at Elvington (our nearest track) were 11 or 12 November. They booked him in for the 11th (today). Great!!!
We arrived half an hour before the time I’d been given, to be told that he was not booked in and that I should contact customer services..
I called them. They told me that the voucher had expired because I hadn’t paid the £30 ‘admin fee’ to extend the voucher.. this was not mentioned when I made the booking..
So, within the voucher validity dates, I booked the ONLY possible dates available.. yet had to pay an extension fee of £30.
As we were already there, I had no option but to pay the fee to allow him to use the voucher, (that I’d paid a significant amount for in the first place)..
This is an absolute con.. buy vouchers, with insufficient dates available for you to book and use within the voucher’s validity.. Book a date whilst the voucher is valid, travel to the site, and then be told you have to pay a further fee..
Be very wary!

A brilliant driving experience day. First was the fabulous Ferrari 430 with excellent instructor Andy patiently guiding me round, giving me loads of encouragement. Next up was the Aston Martin DB9 with Derek(?) Such a classy car but I didn't get anywhere near the best out of it. Finally, the Lamborghini Gallardo, which was amazing! I loved every second of my time behind the wheel of this wonderful supercar with Chris B, another terrific instructor. My passenger hot lap in the Radical was with another Andy. Two days later and I'm still recovering...!
The event was well organised and my thanks to the 6th Gear staff who were all really friendly and helpful.
My only criticism (and no reflection on 6th Gear) would be of Castle Combe circuit's facilities. The food in the cafe could be improved, although the hot drinks were fine. The ladies' loos need some tlc (e.g. no lock on one!) and the signage around the facilities area was almost non-existent.

Had a great day at castle coombe yesterday driving 4 of the super cars which was a gift off my partner. Despite the rain and cold it was great fun driving the cars however there were 2 things that were disappointing. I had 3 cars booked originally but added the ferrari 458 italia. The lady selling us the drive said that 2 laps in that car actually meant 6 which sounded great but the reality was it was only 2 as me and my partner where pretty sure it would be only 2. She did apologise after but I think with a company doing this day in day out would know what they are doing. Secondly the instructor on the 458, a short gentleman was very abrupt at the end of the drive as I hadn't pulled the car near the wall. Considering I'd never drove that car before I was very weary of what I was doing. This slightly ruined what had been up to that point a great day. I do have to thank the instructor mark on the f430 as he was really really good and kept getting me to floor the car. That was the highlight of my day.

After receiving this experience as a birthday present, I was both excited and a little bit nervous.
Having never driving a car with such power, or even on a proper circuit, I felt like I was entering the unknown.

But upon arrival, I received a warm welcome from the staff that inducted me, and after watching a few other people leaving/entering the pits in the cars I was about to drive, I felt a lot more at ease and more excited.

The day flew by, even after having spacing out each of my drives rather generously.
The staff seemed to keep the driver changeovers moving smoothly and quickly like a well oiled machine.

Once inside each car, the instructors made me feel very comfortable, and explaining what I should be doing before and during the laps.
Their guidance actually was easier to take in than what I had previously imagined it would be like.
This itself made the whole experience so much more fun!

I’d like to thank the instructor of my last drive (Lamborghini) for pushing me even harder and getting more out of me, his instructions were fantastic!

And also, the driver for Hot Lap in the Radical SR3……that was awesome!

Thank you all for a great experience!
Would definitely do it again!!

Had a fantastic experience at Castle Combe with 6th Gear today 04/11/22. Well organised and the instructors were professional, friendly and made the experience. I even got drive of the day on my last drive in the Aston Martin Vantage with Chris as my instructor

This was a present from a friend and definintely one of the best I have had. From the ease of booking, to reception and the professional attitude by all at 6th Gear.
You know there are always going to be upgrades, but when you find out the value of those it is well worth it.
They offer a demo lap to familiarise you with the circuit - not all supercar companies do that - including Silverstone - and Don certainly demonstrates the best line.
They also offer a hot lap - Wisely after you have had your drive - to see how it cna be done. I was recommended to try doing that with Andy (National XR Champion) in the Radical - oh yeah, he knows his stuff!! I was grinning ear to ear after that.
As a recomendation, I am going back!!!

the weather was appalling, but the pro drivers made it an experience to be remembered. I will return,jim

A long queue at Castle Combe today to check in and we were outside queuing in the rain for 15 minutes before we got under cover. After coughing up £30 each for collision waiver, we foolishly paid £10 each for a demo lap. We tootled round the track in the back of a Ford Focus driven by an elderly gentleman. We couldn’t hear a word that he was saying to the front seat passenger regarding the breaking points apex etc which were explained anyway when we drove the Lambo and Aston. Don’t waste your money on this.
It was all a bit chaotic and it took us a while to establish where we went for the demo lap. A man shouted out names to the hundred and fifty or more people waiting for the experience and felt amateurish but after a while we got to drive our first car. Both my instructors were friendly, helpful and made the experience enjoyable. However one of my sons instructors had an attitude problem and it felt like he didn’t want to be there.
The cars were great fun and at least we weren’t let down by that part of the experience. Now that we are back home we realise that we didn’t have a hot lap with a racing driver which was supposed to be part of the package. Overall summary: we thoroughly enjoyed driving the cars but was disappointed with the organisation. It felt like a money making machine without exceptional customer service. So that’s why we give it 3 stars.

I received a voucher for 2 supercars and a hotlap for my 30th birthday, bought through Red letter days. I had a brilliant time out at Castle Coombe, despite the torrential rain!
Registration was quick and simple, and I had taken out the insurance waiver when I booked online. I know the risks are low that you crash, but £25 vs £0000's in damages, I know which I'd rather! Someone mentioned there only being 2 or 3 cars on track... there were lots more than that when I drove!
I paid an extra £10 for the demo lap, having not been to the track before I wanted to get to see the layout first. The instructor was helpful, letting you know what to look out for.
I drove the Nissan GTR first, my instructor Adam was very friendly, helpful, and reassuring given that it was pouring with rain and there was alot of standing water on the track. This just made the drive alot more fun! I would have preferred the dry but you can't control the weather!
My second car was supposed to be the Audi R8 but unfortunately it had problems so I was upgraded to the Lamborghini, couldn't really argue with that! Again the instructor was very encouraging, I even managed a couple of tiny slides in the wet!
The hotlap was fun, I can see why they make you do it last! I'd probably have driven a bit harder had I seen how they drive the track!
I paid the extra for the incar video which was good. There are lots of optional extras to add on, they aren't necessarily cheap but they're just that... optional. I did also pay the £25 surcharge for a prime track too.
I would definitely recommend the track day, it was a great experience for me. The day was well run, staff were friendly, and each of my drive times were only 3 minutes later than they were allocated to be!

Best morning ever triple super car driving experience fast cars and my dream car GTR