6th Gear Experience Anmeldelser 

229
•
TrustScore 4.5 av 5

4,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amazing experience and the staff were really helpful. Jake was amazing and really helpful in the car taking time to explain braking points, acceleration and when to overtake. Amy with the media team w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We had a really great experience with 6th Gear Experience. Amy was lovely and made everything so easy. My son had a brilliant time and really enjoyed the experience. He absolutely loved it! Would defi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had an awesome time driving an Aston Martin Vantage!! Instructor Craig was brilliant at coaching and Amy was super helpful with the photos and videos after the fact! Had a fab time thank you!

Selskapet har svart

Vurdert til 1 av 5 stjerner

If you get into any sort of "collision" (no matter how minor ie, scratched bumper), and even if you were following the driving instructor's directions, they will ban you from the rest of the experienc... Vis mer

Informasjon om virksomheten

  1. Arrangementslokale

Skrevet av virksomheten

The UK's largest and most professional provider of impeccably organised Supercar Driving Experiences! We have a large range of supercars available for drives and passenger experiences nationwide for those with a full driving licence, and for juniors also!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

229 anmeldelser

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4,4

Alle anmeldelser

(229)

41 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing day at the Three sisters…

Amazing day at the Three sisters circuit. The cars were amazing and the staff/instructors were awesome. Excellent experience, will definitely be going back again.

18. august 2023
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Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 5 av 5 stjerner

Had a fantastic day at Castle Combe

Had a fantastic day at Castle Combe, driving the Porsche 977, Ferrari 458 italia and the Lamborghini Gallardo. Also had a high speed passenger lap in the radical, ended up paying for another 2 laps, Andy and that Radical are insane. Had a brilliant day. Looking forward to doing it again soon.

12. august 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 5 av 5 stjerner

Just spent an amazing Birthday Present…

Just spent an amazing Birthday Present Experience at Castle Coombe. Loved driving the DB9 and the Jaguar F Type
What a Birthday
Thank you to all the team at 6th Gear Experience

11. august 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 2 av 5 stjerner

Disappointed customer

Just spent a day at the Anglesey circuit driving two supercars. The experience itself was very good; good selection of cars to choose to drive, instructors were friendly and helpful and did their best to help me to get full enjoyment from the day. However, like a previous reviewer, I purchased a memory stick for video footage of the day. This would have added to my enjoyment of the day, and worth the expense, if it had worked properly! However, on my return home the sound on the recording of one of my drives was missing, and my excitement at being able to share my experience with my family was spoiled! Upon my calling customer service the following day I spoke to Becky who explained the procedure for a complaint, which was to fill in an online form. I received a reply to this which offered me a £5 refund as compensation! This is an insult! My enjoyment of the day was somewhat spoiled by the video not working properly. Out of the two recordings, only one worked properly, and yet having paid £35 for the memory stick, I am only being offered a £5 reduction! If I had been able to view the memory stick at the event before purchasing it, I would not have paid for it as I am extremely disappointed with the result! Sixth Gear obviously do not offer customers this facility as it would no doubt reduce their money-making opportunities. I appreciate that I did not have to purchase the memory stick, but the opportunity to do so was presented to me before my driving took place and would have been a lovely memento of the day had it worked properly. I also purchased a number of other extras which I have no complaints about. The attitude of customer services, since speaking to Becky who was happy to explain to me the procedure for complaints, was unhelpful and uncaring, just reiterating that everything about the experience was explained in the terms and conditions. I would do the experience again, as the track day itself was enjoyable, but customer services, you need to polish up your act.

23. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent day out at the Anglesey…

Excellent day out at the Anglesey circuit drove 4 cracking cars all instructers were great especially lee Johnson who was absolutely brilliant with my experience who I had a good chat with before I left and it was in the best car I drove of the day the Nissan GTR will defiantly book again soon

24. juli 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 5 av 5 stjerner

Great fun in an Aston Martin

My dad had a great few hours at the Anglesey Circuit driving an Aston Martin Vantage then a hot lap in a Focus RS. The event was very well organised. Would recommend.

24. juli 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 5 av 5 stjerner

Excellent day at Stafford.

Excellent day, lovely staff, really friendly and the cars were brilliant. Can't wait to go back again and try some of the other cars.

9. juli 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 1 av 5 stjerner

Went to Elevenighton with my family to…

Went to Elevenighton with my family to celebrate our wedding anniversary, father's day and my husband 50th birthday. I bought 4 memory sticks after the event we went to the truck to view the photos and I was advised that 2 of the memory stick did not have a recording but the porche had a back up and it would be looked at. I had to email to ask and I had a response to say no footage was available and I was given a refund of £5 per stick YES a total of £10 for something that cost £70. I found this was an insult and I have no video footage of what should have a day to treasure. I would not use 6th Gear again or recommend to family or friends.

17. juni 2023
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Svar fra 6th Gear Experience

Hi Ann, thank you for taking the time to leave a review from your experience with us. We do send all customers details regarding issues with memory sticks when the experience is booked in. On the off chance that our team are unable to recover footage from the hard-drive of the cars, we offer a £5.00 refund per missing video, if no footage is recovered at all a full refund can be processed once the stick has been returned. As you do have footage on the stick, we were unable to offer a full refund, hence why you were eligible for the partial £5.00 refund.

All of these details can be found on our website as well as in the About Your Day information sent to you when the booking was made.

We do hope that you enjoyed your time driving our supercars however.

Vurdert til 5 av 5 stjerner

The driving instructors were great they…

The driving instructors were great they made my son feel very confident and helped him whilst driving my son loved every part of this experience

9. juli 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 5 av 5 stjerner

6th gear driving experience 100% awsome

Fantastic day from start to finish, drove 4 cars and my partner drove 2 cars, instructors are amazing, Lee,Chris c, Chris p, Chris b, thankyou all for your support while driving, you give expert advice and tonnes of encouragement, I choose 6th gear every time, thankyou to all the crew at elvington, york on 16/6/23.

16. juni 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 5 av 5 stjerner

Excellent experience. Highly recommended.

Excellent experience. Fantastic cars. Friendly, professional instructors really made you feel at ease and encouraged you to drive at a pace to suit your potential. I drove 3 cars, Porsche, Ferrari and a Lamborghini, then a hot lap with one of your drivers. That guy could really drive.
A great day. I plan to revisit.
Highly recommended.

20. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 1 av 5 stjerner

TOTAL RIPOFF

Very disappointed. I paid a lot of extra money for nothing. £30 for using the Anglesey circuit (not that special tbh), £30 for insurance (total rip-off, don't take it, there's no chance you will crash a car with the instructor inside) and £35 for video recording.
For the video they give you a USB stick that the instructor sticks in a port and it should record your experience. However, when I got home the stick was empty. After raising a ticket and multiple emails I still didn't get my video or my money back!
Not to mention that no-one told me about the photo truck where I could get my photos taken before the ride.
TOTAL RIPOFF !!
If I could I would give them negative rating. -5 stars !!

6. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra 6th Gear Experience

Hi Paul,

Thank you for taking the time to review,

We can see your voucher was a Virgin experiences voucher redeemable on one of our events but not a direct voucher, as such we don’t control the amount you paid for your single car drive or what is or is not included.

For example, your voucher was £99.99 via Virgin, but the same experience direct through us is £79.

Then you booked your experience in March 2023, you chose to select Anglesey which is a proper racing circuit and not an airfield venue. This does come with an extra charge as it’s a proper racing circuit, as you say you chose to pay the extra £30 and travel the 205 miles, 3 hours 45 minutes from your home in Coventry to the event, we visit other non-premium venues without the charge that are both less time and distance from your home, Elvington near York is 149 miles 2 hours 50 miles, and Three Sisters in Wigan is only 121 miles and 2 hours 32 minutes.

You chose to select Anglesey racing circuit and it has a charge to use this venue, as your Virgin voucher did not include this.

You also chose to take out the damage waiver when booking online, this is not insurance as you have called it but it is a damage waiver, our cars are insured but the excess is £5000, this weaver covers you for the first £5000 if you were to cause any damage to the car or indeed another car.

You say you are not going to “crash” with an instructor next to you, We very much hope you don’t but for the customer that accidentally pressed the accelerator instead of the break as they lined up at the photographer / start point, or the customer that didn’t turn the wheel quite enough and caught the side of the car they were parking next to after the drive, they were both grateful the have the damage waiver in place. Both of which happened at your event. This cover isn’t compulsory, and you chose to select it yourself online when booking. It doesn’t just cover big incidents, but the small and very expensive mistakes. A wing mirror on a Lamborghini is £2000 for example without paint or an actual mirror glass. This waiver is optional.

Your USB was according to you blank, we have and are still trying to support you with this and of course if the footage is not retrievable you will get a full refund, the delay has been the lack of information supplied on the “ticket” - it asked for your details, the car you drove a picture of what you look like so we can identify you in the back up footage, none of this was supplied so we have tried to call and asked further questions to which you didn’t answer in your replies, we have tried our best without a way to identify you and when asked still no further info, it’s hard to find what you look like.

We are sorry you missed the 44ft articulated lorry with ‘purchase your photos’ written on the side, you did not need to visit before your ride but after would have been fine to view the pictures both in the pitlane and on track that we took. These are still available if you wish.

We have had an issue with your video in the Atom, this car is like a go cart so the equipment does get shaken around, it is tested before each event and until we receive your USB back we are unable to determine what the issue has been. We have been trying to sort this for you but the missing information from your “Ticket” has slowed us down considerably as has reporting no photos when you had not ordered, paid for, or viewed any of our photos.

This whole review is about the venue “Not that special TBH”, the damage waiver that was optional and you chose to purchase in advance, and the USB – this has reportedly got an issue and we recognise this has had a delay, still inside our 30 days terms but a delay to our planned 14 days process for any issues. We simply didn’t have the information from you to identify you and for this we are sorry.

Vurdert til 5 av 5 stjerner

Excellent supercar experience

Everyone was professional and helpful. Amazing instructors and of course the fabulous supercars. Would recommend this experience to all ages who love supercars

20. mai 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 5 av 5 stjerner

Absolutely amazing at Stafford venue…

Absolutely amazing at Stafford venue today. Gorgeous sunshine and great experience. Thanks to all the driving instructors!
Driven today
GTR
Lamborghini LP560
Ferrari 430

20. mai 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 1 av 5 stjerner

Worst customer service ever

Ms. Anna Marie please refrain further contact with me or my company. I really didn't think your words were appropriate. We've done business in the past and never had trouble with you guys taking a company credit card. You can't tell me when to send off payment to you when you don't have the ability to take the forms of payment you had taken in the past from us. You came off very rude and condescending. I don't wish bad on any company, but with your customer service and your past reviews you are going to be the cause of your company closing as it does not need any further bad PR.

31. mars 2023
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Svar fra 6th Gear Experience

This review has been placed on the wrong companies profile, we have flagged this with TrustPilot.

Vurdert til 5 av 5 stjerner

Driving experience

Had a cool day driving at Dundsford Surrey. Got to drive 3 super cars and got to experience the radical which was quiet fun also. Favourite of the day was the Audi R8 followed by the Lamborghini then Porsche.

11. mars 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 4 av 5 stjerner

Wouldn't let it go...

I've been twice to Anglesey for the triple supercar experience. The first time I went there were absolutely not issues whatsoever and I had an amazing day.
The second time was also very good...except for what happened at the start. The bloke who signs you in and checks your licence, well he was an absolute c*nt We didn't want to pay for track insurance, track insurance is optional. It is not required. And we didn't want it as it costs a lot on top of what you've already paid anyway. Also the instructor in the car has dual pedals anyway so that's another reason why you shouldn't pay for insurance. The first time I went I did not pay for the insurance, the very polite woman at the check in desk asked me if I wanted to pay for it. I politely declined, and that was the end of that. But the bloke today would not let it go for the life of him. He was on a mission to sell us the insurance, even after me and my dad told him multiplie times each that we didn't want it, he was still insisting we paid for it. This actually went on for a good 10 minutes. He wanted to sell it to us if it was the last thing he ever did. He could not take "NO" for an answer. This is where me and even my dad became not so polite. And it takes a lot to get me enraged enough to have a go at someone. And I mean a lot. But he managed to get my blood boiling. He was rude and both myself and my dad looked at one another and just laughed at one point because he just wouldn't let it go. Eventually my dad basically said "mate, you need to stop now, just stop, I've had enough with you now." That's when he finally gave up. He then started to be more polite and respectful, but he ruined the first part of the experience. But besides that, everything else went really smoothly and it was a good day out. But some people take things way too far. Just like that bloke did.

2. mars 2023
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Svar fra 6th Gear Experience

Hi Luke, we're so glad to see that you enjoyed your experience driving our supercars and we do hope that you will be returning again in the future. We do apologise that you felt that the member of staff came across in this way. All of our staff are trained to ensure that all customers are aware of the risks involved in participating in the experience without taking out the additional cover. The waiver is an optional add-on which can be declined if you wished to. Although we certainly do not agree with the obscenity that you called him, we will be making sure that this doesn't happen going forward.
Driver Registration is the first point of contact for all customers so we're aware that any issues/disagreements that take place in there can leave a sour taste, so we're very sorry that this was the case.
As stated, we're glad that you did enjoy the experience as a whole and we do hope to see you back with us in the near future.

Vurdert til 5 av 5 stjerner

Great Day

Had an amazing day at Stafford. Drove the Ferrari 458 and was instructed by David (who was funny and a very good instructor). Would recommend.

26. februar 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We do agree, David is a real character and makes the experience even more memorable!
We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

Vurdert til 3 av 5 stjerner

Hidden charges

Great experience and well organised. A lot of exploitation with extra costs for insurance £35, headphones £2, memory stick £45, lots of upgrades all costing you so beware.

18. februar 2023
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Svar fra 6th Gear Experience

Thanks for taking the time to leave this review and we're glad that you did enjoy the experience. As with most companies, we do offer additional extras that customers have the option to add on if they wished to. We do inform all customers of the options when booking their experience, and we do have all of the prices listed on the confirmation email.

Vurdert til 5 av 5 stjerner

Review for 6th gear at castle Combe

Review for 6th gear at castle Combe. I had a lap driving the circuit in a Aston Martin and one in a Lamborghini. The instructors are great and really encourage you to get the most out of the car and the track. It made the experience unforgettable. Also make sure to do a hot lap with one of the drivers, I did mine in the focus rs and the driver was incredible, very fun. Great day out

4. februar 2023
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Svar fra 6th Gear Experience

Thank you for leaving us such a positive review. We hope to see you back with us soon! Don't forget to use your loyalty discount code printed on your driver ticket for 10% off your next experience!

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