I had payl hayward in bristol was the easiest instructor tonget along sith . I have learnt well from him couldnt of asked for a better instructor and will be recommending him for everyone . Got mr a p... Vis mer
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I did my course in Norwich, Leon was my driving instructor. He was so incredibly helpful! I had no previous driving experience in a car and he made me feel so comfortable. He adapted his teaching to f... Vis mer
Selskapet har svart
Excellent instructor – highly recommend Mo! I can’t thank Mo enough for all his help and support throughout my 5-day intensive driving course. He was patient, professional, friendly and made su... Vis mer
Selskapet har svart
I had my 5days course (automatic) from 12 to 17 October, and successfully have passed my theory test 17.10. I had't been touched a steering wheel in my 50years life, but after 4 days of practice I ca... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We provide an intensive 5-day driving courses that will prepare you for both your DVSA theory and practical tests. Our focus is on delivering high-quality, affordable tuition in a supportive environment, helping you build the skills and confidence to become a safe, capable driver.
Kontaktopplysninger
Storbritannia
- 01603616909
- customerservices@5day.co.uk
- 5day.co.uk
4,6
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
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Great course
Great course, David was a fantastic instructor at the South London branch
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for your great feedback Jake!
We’re pleased to hear you enjoyed the course and had such a positive experience at our South London branch.
We’ll be sure to pass on your kind words to David - he’ll be really pleased to hear them.
Thank you for choosing 5Day and we wish you all the best with your driving!
The 5Day Team
my instructor carol was lovely
my instructor carol was lovely, really leveled up my driving and all in all a really lovely and helpful person
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for your kind review Ella!
We’re so pleased to hear that Carol made such a positive difference to your driving and helped you progress so well.
It’s great to know that you found her both supportive and approachable - we’ll be sure to pass on your lovely feedback to her.
Thank you for choosing 5Day - wishing you safe and happy driving ahead!
The 5Day Team
Did my 5 Day with James from…
Did my 5 Day with James from Peterborough and he took me from driving around in a cinema to driving on dual carriageways by the Friday. He turned me into a confident driver and also provided me with advice for my theory along the way. Highly recommend for anyone looking to learn as much as they can from driving
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for taking the time to leave such a kind review Dajo.
We’re happy to hear that your 5Day course with James was such a positive experience and that you progressed so confidently in such a short space of time.
Moving from controlled environments to dual carriageways within the week is a fantastic achievement and it’s great to know James’ guidance and theory advice helped support that journey.
We’ll be sure to pass on your kind words to him.
Wishing you every success as you continue your driving journey and thank you again for the recommendation.
The 5Day Team
Chelmsford 5 day
I took my course in Chelmsford with my instructor John, amazing very knowledgeable bloke who helped a lot with learning what they would be looking for in the driving test and ensure if my learning would make me as ready as possible for when that comes.
My theory was done with Chris and he done an amazing job in helping make sure the theory lessons was very captivating and ensuring that everything you would need to know was covered and also a load of good laughs during the lessons aswell.
Passed my theory with 50/50 and 67/75 so well happy with my results
100% would reccomend them both, great blokes!!
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for your fantastic review Jorgie!
We're so pleased to hear that both John and Chris were able to make your learning experience enjoyable, engaging and effective.
It’s great to hear about your perfect score in the theory test - huge congratulations on that achievement!
We really appreciate you recommending them and we’re so glad we could help you feel confident and prepared for your driving journey.
Wishing you all the best as you move on to your practical test - you’ve got this!
Safe driving and thanks again for your kind words.
The 5Day Team
Section 75 Claim Success
EDIT: With regard to the response from 5DAY.
5DAY specifically told me that they were unable to discuss my case with me on the telephone because "they don't have the ability to make outgoing phonecalls". I believe this evidence helped confirm the Section 75 claim was warranted. This is why I am holding to my assertion that 5DAY shut down communication regarding the matter.
The basis of my claim was the overly long period between my intensive lessons and test provision.
I suggest other customers are not discouraged from taking similar action
---
This is a follow up to my experience in 2022.
I booked and attended a 5DAY course in 2022, but wasn't offered a test for months and months, long after my learning experience had stopped being effective.
I was told by 5DAY that they wouldn't be able to do anything to remedy and they effectively tried to shut down any communication regarding the matter.
As I paid by credit card, I have just been able to make a successful Section 75 claim to obtain a partial refund.
I suggest that customers who have experienced a similar level of service consider a Section 75 claim. It doesn't take long.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for your review.
While we acknowledge your frustration, it is important to clarify the facts surrounding your booking for the benefit of future customers.
At the time of your course in 2022, the DVSA was experiencing a severe national backlog, which significantly restricted practical test availability across the UK. Prior to and during your course, we repeatedly and clearly advised that your theory test was approaching expiry and that you must re-sit it to remain eligible for a practical test when one became available. This advice was explicitly declined.
When a practical test was eventually sourced, we contacted you only to find that your theory test had expired and had still not been re-sat. Under DVSA regulations, a practical test cannot proceed without a valid theory test certificate and this is entirely outside of our control.
We did not “shut down” communication; rather, we explained the situation and the limitations imposed by the DVSA once it became clear that no test could legally be taken. As such, there was no service failure on our part, but a regulatory restriction combined with the refusal to act on clear advisories provided at the time.
While you are entitled to pursue a Section 75 claim through your card provider, we do not accept that this outcome reflects the level of service delivered or the circumstances that prevented a test from taking place.
We appreciate the opportunity to clarify the situation publicly.
The 5Day Team
My Experience with Theory.
I recently just passed my theory test. I had completed it twice after failing for the first time and managing to pass it the second time. My theory instructor was Phil who was amazing and made sure I knew everything I needed to know for the test. Unfortunately I don’t test very well and failed the first time by one mark. I had told Phil this and he made sure I had all the extra support and even let me join in on more lessons which helped me pass for the second time. This has been a great course and my practical is next. I wouldn’t have been able to pass my theory without Phil and for this I am very thankful.
- Gracie
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Congratulations on passing your theory test Gracie – especially after showing such determination to come back and succeed on your second attempt!
Thank you so much for taking the time to share your experience. We’re so pleased to hear how supportive Phil was and how he went the extra mile to make sure you felt confident and prepared. Knowing that the additional lessons and support helped you overcome a tough first result really means a lot to us.
We’re very proud of both you and Phil, and we’re so pleased the course made a positive difference for you.
Best of luck with your practical test – we’re wishing you every success and can’t wait to hear how you get on!
The 5Day Team 🚗✨
Found my instructor and theory teacher…
Found my instructor and theory teacher very accommodating throughout the week, learnt a lot and passed my theory, will continue lessons to get to test standard
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for your lovely review Ela!
We’re really pleased to hear that you found both your instructor and theory teacher accommodating throughout the week and congratulations on passing your theory test! That’s a fantastic achievement.
It’s great to know you learnt a lot during the course and feel confident continuing your lessons to reach test standard.
We’re glad we could support you on this part of your driving journey and wish you every success as you work towards your practical test.
The 5Day Team
I done a course with 5day in chelmsford…
I done a course with 5day in chelmsford had alfie as my instructor. Was a great course. The only downside is are the tests, i’ve manage to book one my self BUT 5 day said they will refund me the money. let’s see if this is true! i’m more worried about the waiting time for a test and making sure you remember everything! because not everyone is lucky enough to have a car to practice in outside of the course!
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for taking the time to leave a review and for choosing 5Day to complete your course in Chelmsford Caitlyn.
We’re really pleased to hear you had a great experience on the course and that Alfie looked after you well – we’ll be sure to pass on your kind feedback to him.
Regarding the test booking, we can confirm that if you’ve booked your own test, the test fee will of course be refunded in line with our policy. If you haven’t already received this, our team will be happy to check the status for you and ensure it’s processed as quickly as possible. Please ensure that you have emailed our test team directly for this to be actioned.
We completely understand your concerns around DVSA test waiting times and the challenge of keeping everything fresh, especially when not everyone has access to a car to practise in outside the course. Our support doesn’t stop at the end of the course and we’re always happy to offer guidance, refresher options, or advice to help you stay confident and test-ready.
Thanks again for your honest feedback and we wish you the very best of luck with your test.
The 5Day Team
Theory test
Thanks to Phil for helping me pass on my first attempt, super helpful and very friendly
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for your great review Evan!
We’re so pleased to hear that Phil was able to help you pass your driving test on your first attempt.
Our goal is to make the 5Day intensive course both effective and enjoyable and it’s great to know you found Phil so helpful and friendly.
Wishing you many safe and happy journeys ahead!
The 5Day Team
Perfect methods of teaching
Absolutely phenomenal methods of teaching i had 0 experience on day one by day 4 (3-4hrs a day) i was feeling way more comfortable on the road and my understanding of the road comteols of the vehicle all improved dramatically over the space of 4 days i would recommend 5day to anyone new or experienced!
I recommended anyone to take lessons on with shabana she has available lessons privately aswell as working alongside 5day most indepth teacher ive met, very helpful and makes the learning experience comfortable and enjoyable no tension or anxiety at all learning with her
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for sharing your experience Rhys!
We’re so pleased to hear that our 5Day Intensive Course helped you gain confidence and improve your skills so quickly.
It’s fantastic that Shabana made your learning experience comfortable, enjoyable and stress-free! She truly is an exceptional instructor and we’re glad her dedication came through.
We really appreciate your recommendation and wish you many safe and confident journeys on the road!
The 5Day Team
Phil’s a great teacher
Phil’s a great teacher, because of him i scored 49/50 on my theory test. I highly recommend him.
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for your great review Danny!
We’re so pleased to hear that you scored an amazing 49/50 on your theory test - a fantastic achievement.
Phil will be delighted to know that his teaching made such a difference to your confidence and preparation. Thank you for recommending him and for choosing 5Day.
Wishing you the very best as you continue your driving journey!
The 5Day Team
Very friendly
I done a course with 5 day my driving instructor was Rob from Bristol & I passed first time. Highly recommend being with Rob very friendly & always down for a good laugh. But shame about the office about having to chase up about your test & then getting lied to every time about what number you are in the queue. Very disappointing in 5 days office staff they lie all the time.
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for your feedback Kai.
We’re pleased to hear you had a positive experience with Rob - our instructors work hard to support every learner.
Regarding your comments about the office: we do not agree with the claim that staff “lie all the time.” Test-booking updates are based solely on the availability provided by the DVSA, and queue positions can change as test slots open or close. This is a national issue affecting all training providers, and we always relay information as accurately as possible at the time it is given.
We always aim to find earlier dates and keep customers updated as things change, and we value the professionalism our team brings to this challenging process.
The 5Day Team
PLEASE READ THIS BEFORE BOOKING A…
PLEASE READ THIS BEFORE BOOKING A COURSE!
I booked a 5-day course in August 2024 and after waiting for 15 months, I was finally given a test date for MAY 2026... Yes, I know the DVSA has long waiting times (around 11 months), but this company completely misled me. They bragged about having a “dedicated team” who would find me an earlier test within 10 weeks when I initially booked — which was clearly CON to take my money.
How on earth do they expect anyone to do a 5-day course and then somehow keep it all fresh for 21 months before a test? It’s ridiculous. They clearly don’t care about their customers at all — just about getting paid. My course reference number is - SD-Y19P7, incase you claim this review is fake!
Reply to 5day:
I left a review on behalf of my sister, who is a student and has been extremely frustrated with the poor service you’ve provided. Throughout all our communications, we have never been disrespectful or inappropriate. We have proof of every phone conversation and copies of all correspondence. Nothing we’ve said is incorrect or exaggerated. We have simply been conned by 5day, just like many others. If you’re considering booking a course with them, look elsewhere, they will mislead you and lie to you once they have your money.
When you call their sales team, they say the same mis leading, scripted nonsense: “If we get you a test within 10 weeks, we consider that as a good result.” When in fact you’re left waiting closer to 84 weeks. They say this to rope you in, sell you a course then forget about you.
We’ll see you in court.
I recommend reading the GENUINE Google reviews for the 5day location you’re considering before booking.
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for your comments Arslan.
The information provided does not correspond with the customer who actually attended the course and the claims made here do not reflect the experience of our genuine learners.
We have a dedicated test-booking team, and they work continuously to secure earlier dates for all customers. The only reason for extended delays is the national DVSA backlog, which affects every training provider and is entirely outside our control. Despite this, our team has made repeated efforts to assist, and it is misleading to imply otherwise.
The assertion that we “don’t care” is simply incorrect. We support our customers throughout their training and test-booking process, and we stand by the professionalism of our staff.
It is also important to note that our company has received repeated communications from this individual that have been inappropriate and hostile in tone.
We will always protect our staff from behaviour of that nature, and attempts to publicly damage our reputation through inaccurate or exaggerated statements will not change the facts.
The 5Day Team
Phil was great
Phil was great. Down to earth understanding patient and really helpful would definitely recommend him and the company to friends
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for your great review Itzleo!
We're so happy to hear that you had such a positive experience with Phil. He really is a fantastic instructor and it’s great to know his patience, support, and down-to-earth approach made a difference to your journey.
We truly appreciate your recommendation and are glad you’d choose to share your experience with friends.
Wishing you all the best with your driving going forward!
The 5Day Team
Wondering to book on?
I have just passed my driving test with 5 day.
I do think there is a place for this service. If you are looking to get started with your driving and are wondering whether this is worth it or not, I would say it is.
The instructors are great (I had James Chambers from Peterborough) and you definitely hone your driving skills much faster by being behind the wheel every day for a week as well as getting the theory side of driving covered as well.
On the other hand, if you are a relatively experienced learner driver, I think it would be hard to justify the cost of the course compared to picking up a couple of hour or two lessons with a standard instructor or purchasing a temporary car insurance online and driving a friend/ relatives car.
I think a lot of the selling point of this course is around getting a faster driving test which unfortunately didn’t happen for me however after months of waiting I was able to find my own test date relatively quickly after getting on a couple of cancellation apps.
At the time I took this course it cost around £1400. That’s obviously pretty steep, so like I said, if you’re a new driver looking to pass quickly, this is when I would recommend. If you do go for the course then definitely use the cancellation apps. It will cost you a bit extra but you will get refunded for the test from 5day. I used testi to find my cancellation.
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for taking the time to leave such a detailed and thoughtful review Thomas, and congratulations on passing your driving test! 🎉
We’re really pleased to hear that you found value in the structure of the course and that your instructor, James, helped you progress quickly and confidently. Our intensive format is designed exactly for that - getting learners comfortable behind the wheel every day while also supporting them through the theory side, so it’s great to know this worked well for you.
We also appreciate your honest feedback regarding test availability. While we do our best to secure earlier test dates, the DVSA backlog continues to affect many learners nationwide and we understand how frustrating that can be. We’re glad you were able to find a cancellation using an app and that our test-fee refund helped cover that route.
Your comments on the value of the course depending on driving experience are also very fair. 5Day is designed primarily for new or less-experienced learners who want structured, fast-paced progression, and we’re grateful you’ve highlighted this for others considering their options.
Thank you again for your balanced review and for recommending us to new learners. We wish you all the very best on the road ahead!
The 5Day Team
Wendy + Phil
During my intensive course Wendy has made me feel incredibly comfortable throughout the whole experience, she taught me what I needed to know and went above and beyond to make sure I understood everything I needed, and during my online theory classes Phil made sure I knew everything that I needed to know to pass my exam first try, can’t fault him, he is friendly and genuinely cares about each and every student
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for taking the time to leave such a great review Alfie!
We’re so pleased to hear that your 5Day course was such a positive experience.
Wendy will be thrilled to know she helped you feel comfortable and confident throughout your lessons and that her support made everything clear and manageable for you.
We’re equally pleased that Phil’s online theory classes helped you pass your theory test on the first attempt! Phil really does care about every student and your kind words mean a lot.
Congratulations on your progress and thank you again for choosing us.
We’re proud to have been part of your driving journey! 🚗💨
The 5Day Team
5day Norwich
Just finished a 5 day intensive course in norwich with Leon Chapman, absolutely great instructor! His instructions are clear and easy to follow, he’s patient and very reassuring too. It was my first time driving for two years and I feel like a much more confident driver!
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for your amazing review Hannah!
We're delighted to hear that you enjoyed your 5Day intensive course in Norwich with Leon. He’ll be thrilled to know that his clear guidance, patience, and reassurance made such a positive difference to your confidence - especially after a two-year break from driving.
Well done on all your hard work throughout the course and we’re so glad you’re feeling more confident on the road.
Wishing you many safe and happy miles ahead!
The 5Day Team
James from Peterborough was excellent…
James from Peterborough was excellent really pushed to get the best out of you, was really easy to get along with and was overall great person to learn how to drive with. Highly recommend James as an instructor he gets 5 stars from me.
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for your fantastic review Jenson!
We’re so pleased to hear that James provided such supportive, motivating instruction and helped you get the very best out of your driving course. He’ll be thrilled to know his efforts made such a positive impact on your experience.
We truly appreciate your recommendation and your 5-star rating.
Wishing you many safe and confident miles on the road ahead!
The 5Day Team
Graham was excellent
Graham was excellent. Cannot fault him for anything. Class teacher and genuinely a really really nice bloke. Never got a test through 5 day, so that part is slightly frustrating when you’re paying out!
28. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you for your feedback Lewis.
We’re so pleased to hear that Graham provided an excellent experience - he’ll be thrilled to know his support made such a positive impact.
We understand your frustration regarding the wait for a driving test. To clarify, the test fee is included in the course cost and once you have completed the programme, our team begins sourcing the earliest available test appointment on your behalf.
However, current DVSA backlogs remain significant nationwide and as test availability is solely managed by the DVSA, this can result in delays that are unfortunately beyond our control.
Please rest assured that we’re continually checking for cancellations and earlier dates to get you booked in as soon as possible.
If you’d like us to look into anything further, we’re more than happy to help.
Thank you again for taking the time to share your experience.
The 5Day Team
Brilliant, we would highly recommend
Brilliant, our son had a thoughtful and patient instructor, an excellent week to give him confidence to get on the road
27. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra 5Day
Thank you so much for your lovely feedback Jacky.
We’re delighted to hear that your son had a thoughtful and patient instructor and that he enjoyed an excellent week with us. It’s great to know the course has helped build his confidence as he prepares to get on the road.
Wishing him every success with his driving - we’re proud to have been part of his journey!
The 5Day Team
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