Called needing some help with my newbroadband set up and found the whole experience very straightforward. Toby F took my call and was polite, friendly and incredibly helpful and understanding. He talk... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Called needing some help with my newbroadband set up and found the whole experience very straightforward. Toby F took my call and was polite, friendly and incredibly helpful and understanding. He talk... Vis mer
Selskapet har svart
Pretty much effortless experience so far. First day having the internet connected, so I can only speak to their customer service and technical support which has been excellent. Kay was a fanta... Vis mer
Phoned today to report an issue with my connection.The first operator i spoke to did not want to listen to my issue so I asked to be put through to cancellations. I was put through to Mohammed who... Vis mer
Selskapet har svart
I just wanted to say that the call was excellent. He was very clear, kind, polite, and professional throughout the conversation. He explained everything really well and made the whole process easy a... Vis mer
Selskapet har svart
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had an amazing customer service resprestive .( Olu)

Svar fra 4thutility
The caller was extremely helpful and explained everything well, great customer service.

Svar fra 4thutility
I have had to contact the 4th utility technician team several times due to loss in Internet.
The calls are always answered in a timely manner, and the call handler is always very helpful, informative and patient talking me through the steps of what I need to do, until the issue is resolved. Very happy with the service

Svar fra 4thutility
All been good for me. Never had any issues and internet seems decent

Svar fra 4thutility
OLU was very polite and helpful i would strongly recommend

Svar fra 4thutility
Nayem, was great, easy to speak to very professional and made the call and service easy

Svar fra 4thutility
They are very helpful and had fast respond

Svar fra 4thutility
Kadeem really helped me and understood to make things very clear as I am disabled, his work and support really made it a lot easier to communicate and understand instead of a automated robot , super helpful and kind thank you Kadeem :)

Svar fra 4thutility
Shawn was very professional ! He took time to explain and answer all my questions.

Svar fra 4thutility
Riyaaz was very helpful and helped me set up the WiFi with no issue and very kind thanks a lot

Svar fra 4thutility
It's really easy to arrange. The engineer was great when setting up the broadband, and the price is the best out there. I'm so glad I've changed provider

Svar fra 4thutility
Really helpful , clear and polite gentleman credit to the company

Svar fra 4thutility
Blake was really helpful and knowledgeable about my reason for calling. I wasn't able to get the outcome I was hoping for, but Blake made it as easy for me as possible.

Svar fra 4thutility
Ian spent a great length of time trying to sort out issues with the router, not connecting with the Internet and also download speeds as well as IP issues. He called back several times to try and sort out the issues and spent time explaining what he was doing. Thank you. Tony

Svar fra 4thutility
I had a great experience dealing with Lawrence at 4th Utility. He was professional, friendly and very helpful throughout. He took the time to explain everything clearly, answered all my questions and made the whole process straightforward and stress-free.
Really appreciate the excellent customer service from Lawrence and would definitely recommend him to others.

Svar fra 4thutility
Paul was very friendly and got on with the installation, quickly completed. I’d certainly recommend

Svar fra 4thutility
Subhan was extremely professional and friendly going through the call.
A credit to 4th Utility.

Svar fra 4thutility
I spoke with Sadik and he was really helpful, answered all the questions I had and resolved my concerns. His customer service was superb.

Svar fra 4thutility
Tasleen was incredibly helpful and kind. She is a great asset to 4th utility with her professionalism and personable approach. Her customer service was impeccable, and she gave me a great solution within minutes. Thank you Tasleen.

Svar fra 4thutility
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.