Dealt with 4th Dimension through my insurance provider (HastingsDirect). They handled the valuation of the bike and explained the process. In particular Damiano who was my contact. I had a few quest... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Spoke with David on the phone for the next steps after my vehicle had been categorised as a write off. I cannot thank him enough for how calm and kind he was with me. He was patient, answered al... Vis mer
Graham kept me up to date on arrival time and collected bike on time. Took care explaining hire bike to me and took care with my bike and explaining all the next steps. Was reassuring at a stressful... Vis mer
I spoke to 3 different people (Rory, Camilla and Caroline) and all were really helpful and informative. Camilla in particular was very empathetic to my situation. Caroline was very clear about the... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Storbritannia
- 08430 500 500
- mail@4th-d.co.uk
- 4th-dimension.co.uk
Har svart på 27 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dean was brilliant
Dean was brilliant, got the bike no problem, unfortunately I couldn't help as I have a broken leg. He managed it no problem.
Dean was very nice and very good service
Dean was very nice and very good service
Dean was brilliant
Dean was brilliant, really put me at ease eith handing over the bike.
Dean dropped off my bike
Dean dropped off my bike. Cant fault
Great support great spread friendly
Great support great spread friendly, Dean is very friendly and make me feel comfortable
Clear information provided
Camilla was very pleasant and clear with information provided. Happy with how she dealt with the call and procided me with the information I needed. Thank you.
Paul was very understanding and helpful
Paul was very understanding and helpful
Professional and efficient throughout
Professional and efficient throughout
The delivery driver Graham was prompt and kept me updated on his delivery time, made for a good experience all round.
Jrahan nice guy explains everything good
Agents are excellent, once you get past the automated phone system…
Once you get past the automated phone system which sometimes can be difficult and speak to a person the experience is very good. The agents really care and will help you get the job done. I spoke with an agent called Anita and she was very good, spoke clearly and with great courtesy and was very helpful and showed concern for my call. I left the call feeling relieved and that Anita would take care of my claim.
Graham
Graham, the gentleman who collected my bike was very polite, pleasant and helpful.
Very well mannered.
4th Dimension have dealt with my bike recovery brilliantly. 5 star.⭐
Dean done a fantastic job once again
Dean done a fantastic job once again. Swapped my hired bikes over. Very pleased with the whole experience thank you 4th Dimension.
Rob was brilliant!
Rob was absolutely brilliant in organising getting my bike delivered back to me at a time that was convenient for me. Very friendly as well
Repeated pressure and lack of assistance
I had an accident with my Harley-Davidson, and liability was admitted by the other driver. The repair service (Fourth Dimension) repeatedly pressured me to sign a time-sensitive storage/credit agreement, avoided answering my questions, and continued calling and emailing me while I was recovering from serious pelvic injuries. When I finally tried to contact them again, they did not answer. I had to go through my insurer, Ageas, to try to get assistance. Overall, the process was stressful and unprofessional, and I would caution others to be aware of the poor communication and handling.
Great service
Very helpful staff. Answered all my questions.
Poor
Directed to 4th Dimension through Hastings. Hastings use these for my motorbike insurance. No communications from them. Took my bike but not taken any details of party who hit me. I called to chase and phone line went dead. Left without my bike and no idea what is happening.

Svar fra 4TH DIMENSION LIMITED
I got my bike and Dein is very delivery…
I got my bike and Dein is very delivery driver and he is very kind and got good service
Huge thanks to Dean for his help today
Huge thanks to Dean for his help today! He handled all the logistics of getting my bike back
Tony was great
Tony was great, quick and very professional.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







