Dealt with 4th Dimension through my insurance provider (HastingsDirect). They handled the valuation of the bike and explained the process. In particular Damiano who was my contact. I had a few quest... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Spoke with David on the phone for the next steps after my vehicle had been categorised as a write off. I cannot thank him enough for how calm and kind he was with me. He was patient, answered al... Vis mer
Graham kept me up to date on arrival time and collected bike on time. Took care explaining hire bike to me and took care with my bike and explaining all the next steps. Was reassuring at a stressful... Vis mer
I spoke to 3 different people (Rory, Camilla and Caroline) and all were really helpful and informative. Camilla in particular was very empathetic to my situation. Caroline was very clear about the... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Storbritannia
- 08430 500 500
- mail@4th-d.co.uk
- 4th-dimension.co.uk
Har svart på 27 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly professional
I spoke with David P regarding the initial offer for my motorbike claim. From the outset he was extremely polite, professional and informative. Despite my need to ask repeated questions, David was highly accommodating and patient. I also received an email confirming the main content of our conversation with instructions on how to proceed with any documents which was much appreciated.
Excellent service
I had to log a claim for a fire on my bike. Anita was excellent on the call. She has arranged for the bike to be assessed. Sadly I am not sure yet whether the claim will be accepted, but that's not her fault. Fingers crossed.
Great experience with Tony collecting…
Great experience with Tony collecting bike, plenty of notice arrived on time. Easy going and chatty all round straight forward and easy collection well recommended
Utter shit show
Utter shit show no contact all they want is to sign the storage agreement so they get there extra money any updates you have to do all the chasing tell you one thing to get off the line then when you ring the week after it's something different I'll be checking in future who I insure with make sure they don't deal with these idiots

Svar fra 4TH DIMENSION LIMITED
Dean collected my Harley for repair
Dean collected my Harley for repair. He called ahead to let me know when he was due to arrive, he was on time, polite and a decent chap. Highly recommended.
Tony picked up my bike and was very…
Tony picked up my bike and was very helpful with the process hard worker very satisfied with the service
Great communication
Great communication, Tony explained everything really well. Arrived on time nice friendly guy.
Quite possibly the worst repairer I…
Quite possibly the worst repairer I have ever dealt with.
At every avenue they will mislead you, dont even consider raising a complaint as their 3-5 working day SLA is completely disregarded.
They will delay you at every step ultimately to add further storage charges to line their pockets.
If your insurer uses 4th Dimension, request an alternative at your earliest opportunity.
They are useless.

Svar fra 4TH DIMENSION LIMITED
On time and great guy
On time and great guy, called dean very helpful
Tony great guy great communication very…
Tony great guy great communication very helpful
Graham phoned me when he was half an…
Graham phoned me when he was half an hour away as promised. Took the bike off the van and put it in the garage for me. Great service
Tony arrived promptly
Tony arrived promptly, called me to say he was on his way and about 20 minutes out, very helpful and cheery. Excellent service!
Tony came to pick the bike up
Tony came to pick the bike up. No problem at all. Really nice man. Great communication and service. Thankyou
Dean was very helpful and kind.
Excellent and well communicated…
Excellent and well communicated delivery. Couldn't ask for more.
Rob G (Driver 33) was outstanding!
I received my hire bike today whilst my claim is ongoing.
Rob G (Driver 33) was outstanding, he was punctual, explained everything thoroughly, detail-orientated and very friendly.
Top marks!
Driver Rob Grundy.
Driver Rob Grundy.
Rob was as a very jolly person. Considering he had a very long wait for me to get home to deal with him, he was very patient, polite and very helpful. Rob is a very good asset to your company.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







