Spoke with David on the phone for the next steps after my vehicle had been categorised as a write off. I cannot thank him enough for how calm and kind he was with me. He was patient, answered al... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I spoke to 3 different people (Rory, Camilla and Caroline) and all were really helpful and informative. Camilla in particular was very empathetic to my situation. Caroline was very clear about the... Vis mer
So far so good,, well impressed with Lionel so far he's very informative, polite, knowledgeable, friendly, has kept me informed on everything that's happening with my bike know complaints so far, keep... Vis mer
Was referred RAC bike insurance. I was a little disappointed since their 1st 'option' was I pay for repair myself or claim off my policy. However doesn't seem fair when incident wasn't my fault. 4th... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Storbritannia
- 08430 500 500
- mail@4th-d.co.uk
- 4th-dimension.co.uk
Har svart på 27 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good service & Understanding
I must say 4TH dimension have been absolutely Brilliant. Unfortunately it's the first time in 20 years of riding, I've had a motorbike written off, especially a bike I really wanted and only got to enjoy for a few months. I got a courtesy bike straight away with no fuss or hassle. The recovery driver was brilliant and very accommodating when he delivered the courtesy bike and took my bike away. I can't remember his name but English chap with glasses. With 4Th Dimension I was informed of all the steps and what was happening. In particular, my conversation with David P, this was the pinnical of my experience. He was the one to break 💔 the news my bike was to be written off as uneconomical repair. He could tell I was rather upset 😭. But he took the time and effort to explain everything to me, even to the point of searching for equivalent bikes and prices. I really wanted my bike back, but he explained the facts and figures. Which help me make the best decision. I appreciate your time and efforts, top man. So thanks 4TH dimension team and especially David P, you saved me from my wife strangling me and kicking me out. It's not nice what's happened but good service and compassion can make best of a bad situation. Ride safe all.
Very easy to communicate with and fast…
Very easy to communicate with and fast responses 👌
tony did a good job very careful and…
tony did a good job very careful and sound to deal with
Tony was great
Tony was great, fantastic experience
Talked on phone brilliant picked up…
Talked on phone brilliant picked up bike excellent dripped off bike wait our on oytcome cant faulr efficient and fast 5 stars
100% a scam company, do not let them take your vehicle.
100% a scam company. I was pulling my hair out with stress for 6months while 4th dimension sent back a broken motorcycle that was dangerously unsafe to ride. They refused to fix it, i had to get my insurance to step in and sort the case.
I did a subject access request, which shown 4th dimension were trying to deny my claim even though the other party's insurance admitted fault in the first week. They were sending emails to my actual insurer to say this.
I was left without a vehicle for 3 months, as they refused to take back my bike after they claimed it was fixed. Eventually AXA awarded me a high level of compensation for mishandling the case, which was attributed to 4th dimensions shady practices.
For the love of god, don’t let them near your motorcycle.

Svar fra 4TH DIMENSION LIMITED
They just made the whole process really…
They just made the whole process really easy and made the whole experience hassle free. Solid advice and a willingness to help does them proud. I can throughly recommend them to anyone who wants the whole thing done professionally.
Tony
Tony, brilliant chat, caught up after seeing, lovely man, tidy van, professional strapping for the bike, great customer service
Graham dropped off the hire bike…
Graham dropped off the hire bike ,really fast changeover and a great service.all of the crew @ 4th dimension have been great.credit to Hastings 👍 cheers all.
Tob G Driver 33 Was a great person the…
Tob G Driver 33 Was a great person the delivery was flawless and easy appreciate his help a-lot getting my bike back I missed it a lot.
Dean just dropped off the bike
Dean just dropped off the bike, perfect communication throughout, kept me abreast of how long he'd be and his progress along the route..
Extremely friendly and polite gentleman,
5 stars 👌👌👌👌
Dean came to collect my courtesy hire…
Dean came to collect my courtesy hire bike this morning, very polite and friendly character, no issues at all 👍
Tony was great
Tony was great. He was punctual, happy to talk, explained everything clearly, and a pleasure to deal with.
They got me through the process…
They got me through the process quickly, and were very helpful.
Dean is so lovely
Dean is so lovely, looked after us well and very friendly. Thank you!!!
Received delivery of hire bike today
Received delivery of hire bike today. Quick and professional.
Thankyou to graham the driver for his help. Top man
very helpful and extremely fast service…
very helpful and extremely fast service would recommend dean especially was very helpful and kind upon delivering the courtesy bike
Rob g is a Really nice guy explained…
Rob g is a Really nice guy explained everything about the bike and details overall really friendly man 10 out 10 service with smile thank you so much Rob g driver 33
Lionel made the whole thing easy and…
Lionel made the whole thing easy and fully explained everything i needed to know
My bike was collected by Graham
My bike was collected by Graham, he gave us a call half hour before and told us everything we needed to know before he left. Great service
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