Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered 2 of the Ursa cap pod vapes. I was told that it was a 24 to 48 hour timeframe to fill order one week later still nothing. I emailed support 3 separate times and finally got a response regard... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Доставляли достаточно быстро, товар надежнвй. Но последниц раз заказывал по предзаказу рдта в марте. Доступна была уже в конце марта. Появился статус "готов к отправке" по трэкинг сайту, жду уже почти... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Erstklassiger Shop. Bestellungen (bislang mehr als 20 in meinem Fall) kamen bisher immer innerhalb von 2 Wochen. Das ist natürlich immer abhängig vom jeweiligen Logistikunternehmen. Einige wenige Be... Vis mer

Vurdert til 2 av 5 stjerner

Оплатил заказ 16 июля 2021 г. Прошло 69 дней но моя посылка все еще не получена. Продавец игнорирует письма. Деньги не возвращает. Посылка потерялась в 100 километрах от меня в компании СДЭК. Спустя... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med e-sigaretter

Skrevet av virksomheten

In 2015, 3Avape established one of the largest warehouses in industry and became much more competitive in wholesale distribution with huge stock and much more variety of products. Our philosophy is to be the most loved and trusted online vaping store by offering worldwide customers a wide selection of A+ quality products at A+ prices and A+ Customer Service.


Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

362 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,8

Alle anmeldelser

(362)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Received different product than ordered, Company refusing to provide exchange or refund

Received different product than ordered. Contacted company, they admitted to switching the product without informing me (bait and switch), and was only offered a $5 discount (10%). I advised I did not want the product received as it was not what was ordered and offered to return it for a full discount. 3Avape advised return shipping was too expensive for them, even though I paid for shipping when the order was made. Claim now filed with PayPal as the company is not willing to correct their error.

26. mars 2021
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Hi, sorry for the bad experience you had, can you send me the order num and our customer service will solve your problem.

Vurdert til 5 av 5 stjerner

Excellent !

Excellent !
I placed my order on March 3 and received the product on March 17.
This is amazing for a product that comes from China.
The product was authentic and in excellent condition.
Congrats keep it up ! :)

17. mars 2021
Vurdert til 3 av 5 stjerner

pkg on back order

pkg has not been sent as of yet. ordered on 3/2/21 there was no mention of back orders when I ordered the pkg. company has contacted me and package is on back order.

10. mars 2021
Logoen til 3Avape

Svar fra 3Avape

Hi there, your order was placed at March 2nd, as the product is pre order, out of stock, please wait with patience, thanks, any problem please contact support@3avape.com

Vurdert til 1 av 5 stjerner

Leider musste ich heute feststellen

Leider musste ich heute feststellen, Dank der Sendeverfolgungsnummer das mein Paket an Sie zurück gesendet wird.
Da die Verpackungs Richtlinien der DHL nicht eingehalten wurde sind.
echt schade da ich mich schon so mehr auf die bestellte Ware gefreut habe.
Bitte um Klärung Ihrer seits m
Mfg

9. mars 2021
Logoen til 3Avape

Svar fra 3Avape

Hi there, sorry for the inconvenience, our support dept will contact you later, or you can send the problem with your order number to support@3avape.com, they will helo you asap

Vurdert til 4 av 5 stjerner

They were brilliant…

I used to love using this company very fast delivery if in stock some real bargains but unfortunately last order did not show up on my account and after repeated requests nothing was done although the item did turn up id already made my mind up to never order again and I'm stubborn so I cant change my mind on that unfortunately

8. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible company

Terrible company. I purchased 3 vape units of which 2 have leaked from the start. I have asked for replacements and I keep on getting emails asking for proof of fault. I have sent this on numerous occasions and still they ask for more video's. They obviously don't want to replace the items. Do not buy from them as you will not get any after sales help. You have been warned

4. mars 2021
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Hi there, please send your problem to our support dept at info@3avape.com, we can check for you asap, thanks

Vurdert til 1 av 5 stjerner

I ordered a replacement tank only

I ordered a replacement tank only, my order has been in the unfulfilled status for over 4 days. Of coarse the took my payment though. Save yourself frustration and order from 8vape

26. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Hi there, please send your problem to our support dept at support@3avape.com, so that we can check for you asap, thanks

Vurdert til 1 av 5 stjerner

Worst company I have ever dealt with…

Worst company I have ever dealt with !!!!!
These people suck !!!!!!!

Order from any other company because these a-holes could care less about their customers once they have the money.

Your order will probably never arrive.

This company sucks!!!!!!

24. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Hi there, sorry for the inconvenience, as Chinese New Year holiday, we just back to the office today, your package will be shipped out soon, any questions, please contact support@3avape.com, thanks

Vurdert til 1 av 5 stjerner

Nothing delivered, Zero answer from support

Been a week since i've ordered 3 ursa quest 0.15 coils and I still haven't received any news concerning my order... No response from the costumer support team either. Disapointed to say the least. Order # 3A71204

20. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Hi there, sorry for the inconvenience, as holiday, we just back to office this week, your order has been shipped out, here is the tracking number and url: https://t.17track.net/en#nums=LZ669410474CN, for our deeply sorry, please contact our support dept to get coupon:)

Vurdert til 3 av 5 stjerner

Nothing delivered, Zero answer from support

My order was supposed to arrive within 10 days, but nothing. So I decided to ask the support where was my package. Not even a single answer.
Today, I still don't have received my order, nor an answer from the support
-----
Edit :
The next day after this post, my package was written as sent. Still no new from the support, but I correctly received my order. I changed my mark from 1 star up to 3.
Still not five, why :
- No answer fron support
- Require to post a 1 star mark to see things moving.

16. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Hi there, sorry for the inconvenience, as Chinese New Year holiday, we just back to the office today, your package will be shipped out soon, any questions, please contact support@3avape.com, thanks

Vurdert til 1 av 5 stjerner

Goods never received, probably a scam!

Ordered months ago, package never arrived. Provided tracking keeps saying in transit since October. Customer service claims it has been delivered but I never received anything.
Poor communication overall, had to open a dispute to get a tracking number.
I think this is a scammer e-shop, stay away! I lost 150 bucks on order 100077155.

15. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Hi there, sorry for the inconvenience, as Chinese New Year holiday, we just back to the office today, your package will be shipped out soon, any questions, please contact support@3avape.com, thanks

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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