2xcite Anmeldelser 

194
•
TrustScore 4.5 av 5

4,5

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely love my new headlights. Upgraded my E90 LCI headlights and I’m really impressed. Really enhanced the overall look. The LED DRL’s are super bright even in direct sunlight. I was toying betwe... Vis mer

Vurdert til 5 av 5 stjerner

I HAD A LOT OF TROUBLE FINDING CORRECT HEAD LIGHTS FOR MY CAR AND I FOUND THAT HAVING A PHONE NUMBER TO SPEAK TO SOMEONE IN PERSON TO MAKE SURE I WAS ORDERING THE CORRECT LIGHTS FROM THERE WEBSITE... Vis mer

Vurdert til 4 av 5 stjerner

I took time to decide on these lights, as LED lights now make "normal lights" redundant, as the glare is almost intolerable, especially in a low sports car. Having them fitted wasn't difficult, and th... Vis mer

Vurdert til 5 av 5 stjerner

Purchased a set of angel eye headlights for my BMW F31 from these and i’m absolutely made up. Worth every single penny and i can’t thank Callum enough for keeping me in the loop from start to finish a... Vis mer

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Informasjon om virksomheten

  1. Bilutstyrsbutikk

Skrevet av virksomheten

2xcite - Car performance & accessory experts since 2005. With over 19 years experience in car styling, you can trust 2xcite to provide you with the most up-to-date products on the market.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

194 anmeldelser

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4,5

Alle anmeldelser

(194)

48 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

headlights from 2exite

Bought headlights from 2exite after 2 months one became faulty and after a few emails back and forward now no reply. Which is sad as I really liked the headlights! I should have stuck to the original lights with no problems

28. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til 2xcite

Svar fra 2xcite

Hi Jakub. Thank you for your review and I'm sorry you were having issues with the lights. Looking back through email exchanges, it appears you were having issues with one of the bulbs, this could be a direct result of the bulb itself instead of the headlights being faulty. However, you have a full 12 month warranty which we are more than happy to look into with you. It also appears that we have had no further emails from you since we agreed to replace the faulty unit under the 12 warranty we offer. I would like to invite you to get in contact with me direct so we can get this arranged. - Callum

Vurdert til 5 av 5 stjerner

Love the lights

Love the lights. They really help the car look so much younger. Money well spent !

4. april 2025
Logoen til 2xcite

Svar fra 2xcite

Thanks Alun! Enjoy

Vurdert til 4 av 5 stjerner

Good product

Good product. The instructions could be better, but they’re not too bad. I asked a few questions via email—fast and friendly service, so no problem.

24. mars 2025
Logoen til 2xcite

Svar fra 2xcite

Hi Sergi - Thank you for your feedback, we have since had a huge overhaul of our instructions to make these incredibly user friendly. Thanks again, and enjoy your product

Vurdert til 5 av 5 stjerner

Well priced product with fitment as…

Well priced product with fitment as advertised. Product arrived but had problems with an incorrectly labelled package. 2xcite coordinated the exchange for pickup and promptly sent me my correct order. Highly recommend them. Thank you

3. mars 2025
Vurdert til 4 av 5 stjerner

The headlights came the next day so…

The headlights came the next day so that’s a bonus. Packaged really well too! Only downfall is I now have to find someone that can code the cornering lights out as they have no wiring to plug them in( there is a bulb holder and a lens but no wiring. Silly if you ask me ) I’m also experiencing slight condensation too

10. mars 2025
Vurdert til 5 av 5 stjerner

Outstanding service and delivery time

Great service, good quality parts, very pleased with the product I received and very happy with the free branded car scent included, as well as the discount in the box with my purchase, overall very satisfied, delivery was also very quick.

17. januar 2025
Logoen til 2xcite

Svar fra 2xcite

Thanks Azeem mate - Enjoy!

Vurdert til 2 av 5 stjerner

Disappointed by slow service and yellow bulbs

Headlights were lost by delivery company which I understand is not 2xcite fault. However, it took the company more than 2 weeks to offer a solution of a refund or replacement. They eventually sent a replacement but I was hoping for some sort of compensation due to the very late delivery and I was told the company can’t do anything. They tried to convince me the replacement was a compensation but that is legally what the company has to do for a lost package, either a replacement or full refund.

The lights are good quality with a good fit. But the low beam and high beam bulbs are yellow and I wish this was made clear and was very disappointed when I saw this. I’ll have to spend a bit more to change them to white bulbs which is something that I shouldn’t have to do considering how much the headlights were. It also forces me to have to remove the headlights to put all new bulbs in.

30. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til 2xcite

Svar fra 2xcite

Hi Zain. It is with regret that your parcel was lost by DPD and the overall experience wasn’t what we both would’ve hoped for. When a parcel is lost by DPD (as rare as that is) we have to conduct an investigation as into what has gone wrong.

Your order was for £370 so naturally this does have to be looked into in a proper fashion – looking back on our correspondence, I’m pleased to advise we kept you updated throughout resulting in just under 2 weeks the replacement had been issued and installed successfully, following our obligation as a seller of goods, however compensation is not something we would offer in this instance which is a request I am somewhat confused about Zain as you reported to me that you were happy with the replacement. The lights had been fitted and final communication was that you were happy with these. Approx 10 days later it is then my understanding you noticed we had launched a 10% sale on the lights which then prompted you to request a part refund. To be clear, this was 4 weeks after your initial order. The request was respectfully and understandably declined due to the fact which we had issued you a replacement to the value of your original order therefore not leaving you out of pocket in anyway shape or form.

It appears that this instance has then led to you leaving a negative review, something which I am deeply saddened by as our communication was positive throughout and I was more than happy to put this right with you.

In regards to the yellow bulbs, again, it was advised that because you had Halogen as standard that you would simply need to install LED low beams into the units, something we can do for you, however you did not express that you wished to explore this service. To confirm, the DRL’s are a bright white colour as advertised.

Zain, I have since made many phone calls with you to discuss, however my calls are repeatedly ignored.

Thank you.

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