Normally 5 star , one product arrived damaged ; could not find a way to let them know so that I could get a replacement ; I ve still ordered twice more since, and will continue to order from them
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
24MX is one of the best and most trustworthy places to buy your motorcycle gear. Great range of products and a reliable service overall. The only area that could be improved is the delivery time/servi... Vis mer
Another quality 24MX product. Excellent value for money. Quickly dispatched and delivered. Would buy again. Highly recommended seller👍
Product did exactly as it said on the tin!! Good sturdy construction, decent instructional video, another job off the list, that can be done myself thanks to their product, " tyre changer" .
Informasjon om virksomheten
Skrevet av virksomheten
24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.
Welcome to 24MX
Skrevet av virksomheten
- Fast deliveries
- Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
- Free shipping over €150*
- Orders over €150 are qualified for free shipping. (This does not include bulky products)
- 60-day return policy
- You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.
Kontaktopplysninger
Irland
- info@24mx.ie
- 24mx.ie
4,3
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Parts were delayed
Parts were delayed , not by courier . They were not shipped in time
8. april 2025
Svar fra 24MX Ireland
Hello,
We appreciate your feedback. We apologise for the delays you encountered. The items from our external supplier took longer to arrive than anticipated. We recognise the inconvenience this has caused and thank you for your understanding during this period.
Kind Regards,
24MX
Excellent in every area!
Excellent website good selection and good stock. Very competitive pricing. Great communication all the way through and a first class returns policy. Can’t fault MX24!
1. april 2025
Svar fra 24MX Ireland
We're happy to hear that you had a great experience with our website's selection, pricing, communication, and returns policy. Thank you for your positive feedback; we appreciate it!
Wide range of products at good prices
Wide range of products at good prices.
Highly recommend
18. februar 2025
Svar fra 24MX Ireland
We're happy to hear that you found a wide range of products at good prices. Thank you for your recommendation; we appreciate it!
Svar fra 24MX Ireland
Hello,
We appreciate your feedback. We sincerely apologise for the extended lead time and the shortage impacting your order. When you place an order for multiple products, the delivery of your entire order will be scheduled according to the item with the longest delivery time in your cart. Therefore, if one item requires more time, the complete order will be delivered together on that date.
Kind regards,
24MX
Everything was perfect and quick…
Everything was perfect and quick delivery and extremely cheap for top quality gear
24. mars 2025
Svar fra 24MX Ireland
We're happy to hear that you had a perfect experience with our quick delivery and top-quality gear at a great price. Thank you for your positive feedback!
Excellent service
27. mars 2025
Svar fra 24MX Ireland
Thank you for your review! We’re really happy to hear you were pleased with our service. Your support means a lot to us, and we hope to serve you again soon.
Svar fra 24MX Ireland
We're glad you found our site easy to use and of good value. Thank you for your positive feedback; we appreciate it.
Wasted my time advertising parts you…
Wasted my time advertising parts you didn’t have , took payment and wasted 2 weeks of my time before informing me you couldn’t get the parts.
Will not use again
10. mars 2025
Svar fra 24MX Ireland
Hello,
We appreciate your recent purchase with us. We strive to maintain accurate stock levels and ensure our full range of products is correctly displayed on our website. However, for certain items, we rely on our suppliers and are unable to make immediate updates to their stock.
We truly apologise for any trouble this may have caused. Should you have any inquiries or issues, feel free to reach out to us.
Kind regards,
24MX
Quick delivery- as described - perfect
24. februar 2025
Svar fra 24MX Ireland
We're happy to hear that your delivery was quick and as expected! Thank you for your positive feedback; we appreciate it.
Top Quality product and service 👏
Top Quality product and service 👏. At a good price .Thanks.
25. februar 2025
Svar fra 24MX Ireland
We're happy to hear that you had a top-quality experience with our product and service at a good price. Thanks for your positive feedback!
Svar fra 24MX Ireland
We're happy to hear that you received your order quickly and that it met your expectations. Thank you for your positive feedback!
Wrong Shirt
Everything arrived in the time it was supposed to.
The sizes were correct.
However they sent me the wrong shirt 🙈🤷🏻♂️
(They have got back to me since and tracked down the issue and are sending out the correct shirt.
Many thanks for their help.
Anyone can make a mistake, we’re all human 🤣👌)
13. februar 2025
Svar fra 24MX Ireland
Hello,
Thank you for your review and giving us the opportunity to correct our mistake. I have contacted you with instructions to open a claim so that we can find the source of the error and send you the correct shirt.
Apologies for the inconvenience caused by this.
Kind regards,
24MX
fantastic service
fantastic service. Product arrived within a week of ordering, and was well packaged.
11. februar 2025
Svar fra 24MX Ireland
We're happy to hear that you received your product quickly and well-packaged! Thank you for your positive feedback and for taking the time to share your experience.
Very good stuff
13. februar 2025
Svar fra 24MX Ireland
Thank you for your review! We’re glad to hear you’re happy with your purchase. We really appreciate your support and hope to see you again soon.
I can't give you five stars, otherwise you'd be proud, 😉
I can't give you five stars, otherwise you'd be proud.
12. februar 2025
Svar fra 24MX Ireland
Hi Renars,
Thank you for the amazing feedback!
Despite not having managed to receive a 5 star review from you this time, we are happy to see that our passion for motorbikes has made you a happy and loyal customer of 24MX.
We still will strive to improve our services and who knows? Maybe next time we will manage to receive that last extra star to make it a solid 5 star review.
See you on the road and always safe riding!
If there is anything we can do for you, simply let us know!
Have a great day!
24MX
Svar fra 24MX Ireland
Thank you for your review! We’re delighted to hear you found our service fast and reliable. We appreciate your support and look forward to serving you again soon.
Svar fra 24MX Ireland
Thank you for your review! We’re thrilled to hear everything went well and that you’re happy with your experience. We really appreciate your support and hope to serve you again soon.
Dodgey cancellation and returns process
I ordered something from them and then realised i had to wait for it to be delivered, i immediately cancelled my order. They dont make it easy to cancel. They sent me an email saying it was too late to cancel and sent me a link to their returns page. I have no doubt that process wont be easy either. So be careful what you purchase on this website.
22. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra 24MX Ireland
Hello,
We apologise for not being able to stop the cancellation of your order before it was shipped from our warehouse.
To facilitate the quickest delivery, our warehouse operates continuously, seven days a week, handling the packing and shipping of orders. If you reach out to us outside of business hours, like in the evenings or on weekends, your order may still be processed before we can respond to your message.
We recognise that this might lead to some inconvenience, so we suggest always verifying your order before finalising it.
Fortunately, cancelling your purchase with us is straightforward. You can return the order through our return portal once it arrives, or you can simply refuse the parcel when it is delivered. We will initiate the refund as soon as we receive the return.
Since we prioritise customer satisfaction and aim to deliver the best service, returning the order in this situation will not involve any charges.
Kind regards.
24MX
I orderd on the 29th of December I was…
I orderd on the 29th of December I was told my package would be here between the 10th and 14th of January and then I was told it will be here on the 8th so I stayed home the whole day waiting and no delivery it is now the 16th of January still no package I emailed 3 times and they are no help the tracking does not work it says being delivered right now and then when I check the actuall website it says still in Germany after 18 days of waiting I emailed 3 times and they weren’t giving me a date that I would receive my package
16. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra 24MX Ireland
Hello,
We understand your frustration with the delay in your package delivery. We sincerely apologise for the inconvenience and the lack of communication you experienced. We are committed to providing a smooth and reliable delivery experience for all our customers, and we are working to improve our communication and tracking processes.
Kind regards,
24MX
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.