Very happy with my experience with 21 degrees - the solar panel setup is working really well for us. They were a pleasure to work with and made it easy to move through the process. The only caveat is... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Knowledgeable and keen staff. Fitting triple-glazed windows for the whole house, and they all wanted to get the job done, and didn't look for excuses when things got difficult. I would say the only t... Vis mer
Selskapet har svart
We used 21 Degrees for our heat pump installation and underfloor heating connection. They did exactly what they promised, stuck to the timelines, and met every expectation. There were a few issues... Vis mer
Selskapet har svart
We wanted replacement doors and windows for our C17th house that would be sensitive to a character property, yet deliver very low U values (All their products are trpple glazed). We also wanted a desi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Our world is changing. We believe now is the time to adapt and so we're pioneering a new future. Our mission is to empower homeowners, architects, and businesses with the knowledge and technology to harness their own sustainable energy and help safeguard the planet. Whether you need a single product or the ultimate Passivhaus, your system needs to be well thought out and designed correctly. We adopt a full-circle approach to provide better performing buildings from a carbon, cost, and comfort perspective to get you the right outcome. Our specialist products and services include renewables such as solar panels and heat pumps, and energy efficient upgrades such as triple-glazed windows and doors, mechanical ventilation with heat recovery (MVHR) systems, and insulation and airtightness products.
Kontaktopplysninger
Storbritannia
- 0808 281 5021
- info@21degrees.com
- 21degrees.com
4,4
Enestående
107 anmeldelser
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Terrible service
We had solar panels and heat pump installed by Green building renewables (now renamed 21 degrees). Terrible service. Install was significantly late, with much turn over of personnel, and some installers not having the requisite knowledge. They had to send an engineer down who knew more but that further delayed the install. And now half a year later we still have not received all the expected paperwork. We tried calling and emailing multiple times and we just kept getting fobbed off with promises they are looking into it. nothing has materialised so far. This is very disappointing.
1. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra 21 Degrees
Hi YWT,
We’re really sorry to hear about your experience — especially the delays, lack of communication, and the ongoing wait for your paperwork. That’s not the level of service we aim to deliver, and we understand how frustrating this must be.
We’d like to look into this properly and help resolve the issue, but with limited details here, we’re unable to identify your account. If you could please email us at complaints@21degrees.com, we’d really appreciate the opportunity to investigate further and get this sorted for you.
Thank you for taking the time to leave this feedback — we’re taking it seriously and will use it to help improve how we support our customers moving forward.
Best regards,
The 21 Degrees Team
Friendly and professional
Friendly and professional, from the office to the installers.
Highly recommended.
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra 21 Degrees
Thank you for your kind words!
We’re so pleased to hear that you found our team friendly and professional throughout the process. Your recommendation means a lot to us!
If you ever need anything in the future, don’t hesitate to reach out. Enjoy your energy savings!
Best regards,
The 21 Degrees Team
The windows were installed in 2 stages…
The windows were installed in 2 stages and throughout the team were helpful, supportive and efficient. The fitters were very good at minimising the disruption and worked quickly but paid attention to detail.
17. april 2024
Svar fra 21 Degrees
Thank you so much for your wonderful review! We're thrilled to hear that our fitters minimised any disruption during both stages of the windows installation. Your recommendation means a lot to us.
Troubleshooting
Quick and accurate response to questions raised relating to equipment and products supplied. Good installation documentation with items supplied.
16. oktober 2024
Svar fra 21 Degrees
Thank you for your great review and feedback.
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